7800 John W Carpenter Freeway, Dallas, 75247, United States of America
#29 of 168 hotels in Dallas
Guests' ChoiceBased on 497 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.5
Facilities
8.9
Staff
8.7
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2022
Sandra
United States of AmericaBreakfast ends too early... Doesn't allow guest any sleep in time. Also the housekeeper did not give us enough time to answer the door before she trying to come in the room. Check out time is at 11. She was at our door knocking at 9:45.
Professional and courteous staff! very informative about Dallas attractions!!
Stayed in April 2022
Reviewed: April 12, 2022
Brittany
United States of Americagetting off the highway exit ramp and the turn into the building is dangerous
clean
Stayed in April 2022
Reviewed: April 5, 2022
Victoria
United States of Americayou can’t smoke on the property
the comfort and cleanliness of it was great
Stayed in April 2022
Reviewed: April 4, 2022
Kaitlyn
United States of Americathe remote wouldn’t allow me to look at a guide
it was very clean
Stayed in April 2022
Reviewed: March 30, 2022
Rowe
United States of AmericaThe address was hard to find due to construction and traffic.
Staff was very friendly and hotel was new and clean.
Stayed in March 2022
Reviewed: March 29, 2022
Rocio
United States of AmericaThe receptionist was very kind , room clean and comfortable and the breakfast delicious
Stayed in March 2022
Reviewed: March 15, 2022
Lenora
United States of AmericaI couldn’t find anything I didn’t like. Everything was good.
Clean! Clean!clean! Breakfast was fresh ! Full! And Clean! Attendant was friendly. Front desk attendant Micheal I believe had a very welcoming personality!
Stayed in March 2022
Reviewed: March 13, 2022
Liz
Germanyclean and comfortable beds
Stayed in March 2022
Reviewed: March 8, 2022
Annette
United States of AmericaSince we arrived later in the evening, I would have appreciated a later shuttle service.
Modern decor with interesting details like how the lamps turned on and the unique look of elevator buttons. Very friendly helpful employees especially the shuttle driver. Nice buffet breakfast. Food was good, and I also liked the food available in a room slightly separate from the dining area.
Stayed in March 2022
Reviewed: September 11, 2021
Chastity
United States of Americalocation
industrial side of town they didn’t say that
Stayed in September 2021
Reviewed: August 16, 2021
Elizabeth
United States of AmericaNothing significant. My room didn’t have a toilet paper holder but that wasn’t a huge deal.
Clean, bright
Stayed in August 2021
Reviewed: July 31, 2021
Cora
United States of AmericaNothing
The cleanliness was awesome
Stayed in July 2021
Reviewed: July 27, 2021
Ann
United States of AmericaWe travel to Dallas for medical reasons. Both my daughters are in wheelchairs. The only issue & huge issue we had is there is only 1 access point a for wheelchairs. The only handicap spaces where also at the front doors and were filled quickly. We had to park at other parts of the hotel and then walk all the way around to the only wheelchair ramp in the front. Even with more doors available to access the building with our key card we still could not get their wheelchairs up the curb. Also their pool was not available. It was a selling point for us, but when we booked it did not mention this.
The rooms were clean and spacious. We are a family of 4 with 2 wheelchairs and we fit very comfortably. The 24hour coffee was awesome too.
Stayed in July 2021
Reviewed: July 22, 2021
Shareena
United States of AmericaThe only thing I didn’t like was that bathroom didn’t have a fan to suck the poop smell out.
The room was super clean. The windows were big,clean and bright.. Lovely spaces. Beautiful Room.
Stayed in July 2021
Reviewed: July 21, 2021
Chelse
United States of AmericaN/A
Amazing staff
Stayed in July 2021
Reviewed: July 19, 2021
Karla
United States of AmericaThere is NO lighting at the luggage area. Was very hard to find anything in my suitcases.
It was ok for a Continental breakfast. Lived the choice of gloves & hand sanitizer at the table!
Stayed in July 2021
Reviewed: July 13, 2021
Emily
United States of AmericaI loved everything!
Loved it!!
Stayed in July 2021
Reviewed: July 12, 2021
Misty
United States of AmericaSuper clean and very nice front desk staff!
Stayed in July 2021
Reviewed: July 7, 2021
Michele
United States of AmericaI have no complaints!
The guest services was nice. Room was very neat and clean. I loved the beds. The hotel was excellent!!!!!
Stayed in July 2021
Reviewed: July 7, 2021
Rita
United States of AmericaUnderstand covid, but hot breakfast items.
Clean, seamless check in, nice choice of breakfast items.
Stayed in June 2021
Reviewed: June 29, 2021
Nina
United States of AmericaNo pool....kids wanted to swim. Guess they were working on it. Breakfast was ok. Not like other places where they gave you sacks of snacks. But good.
Friendly staff, clean rooms, good location
Stayed in June 2021
Reviewed: June 25, 2021
Joey
United States of AmericaThe young lady at the front desk was extremely nice although it seemed as though she was overworked. She was running supplies to rooms and intaking guests as they were arriving. Other staff was nice as well.
Stayed in June 2021
Reviewed: June 20, 2021
Mindi
United States of AmericaOur room did have a toilet paper holder or toilet paper. We needed up using the tissues.
This hotel is new! Very clean and staff was friendly!
Stayed in June 2021
Reviewed: June 15, 2021
Jane
United States of AmericaBreakfast was not great - maybe because of Covid
Stayed in June 2021
Reviewed: June 14, 2021
Henry
United States of AmericaNo hot breakfast.
Stayed in June 2021
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