3340 Central Expressway, Plano, 75074, United States of America
#10 of 60 hotels in Plano
Guests' ChoiceBased on 173 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
9.1
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Sania
United States of AmericaThere should be more option for breakfast
It was neat and clean
Stayed in May 2024
Reviewed: May 19, 2024
Bausher
United States of AmericaWindow blinds were broken no looking out the window.
Breakfast was average
Stayed in May 2024
Reviewed: May 14, 2024
Tbh
United States of AmericaSheets had a weird smell at first, definitely needs some downy
Very clean! Breakfast was good enough, as long as there is coffee I’m happy.
Stayed in May 2024
Reviewed: May 12, 2024
Loredana
United States of AmericaIt was very clean. The bed was very comfortable. Breakfast was good
Stayed in May 2024
Reviewed: May 8, 2024
Ccmpm2000
United States of AmericaBreakfast was good. I liked the pancake maker.
Stayed in May 2024
Reviewed: April 18, 2024
Eric
United States of AmericaA very beautiful hotel, everything was immaculate.
Stayed in April 2024
Reviewed: April 15, 2024
Humberto_jv
MexicoDuring the night, I was met with a pervasive scent of smoke seeping through the bathroom vents in room 421. Regrettably, there is no air extractor present to alleviate the situation.
The staff, reception, housekeeping, and breakfast area are excellent. You can walk to various restaurants, Costco, Target, Burlington, and the DART Parker Road station.
Stayed in April 2024
Reviewed: April 9, 2024
Laura
United States of AmericaBreakfast was wonderful
Stayed in March 2024
Reviewed: April 7, 2024
Rochelle
United States of AmericaPancake machine working, the bathroom vent didn't work tried to get a 5 am wake-up call, the operator didn't know how to do it Or transfer me to the front desk. Blankets could be a little heavier or Xtra blankets in the room. My room was never vacuumed the 5 days I was there.
Staff friendly and attentive. Food hot, fresh, pancake machine down the 5 days I was there. Very neat and clean. Enjoyed breakfast.
Stayed in April 2024
Reviewed: April 3, 2024
Verna
CanadaBreakfast was good,comfy bed, clean rooms
Stayed in April 2024
Reviewed: March 28, 2024
Jennifer
United States of AmericaSome road noise
Very clean , excellent staff, walk to many restaurants. Right off main highway.
Stayed in March 2024
Reviewed: March 23, 2024
John
United States of AmericaThe walls are thin, so we could hear the neighbors when they spoke at normal volume.
Very clean and very friendly staff. Breakfast was better than expected.
Stayed in March 2024
Reviewed: March 22, 2024
Renee
United States of AmericaGym was small.
Staff was friendly. Property was very clean. Breakfast was nice.
Stayed in March 2024
Reviewed: March 17, 2024
Haydee
United States of AmericaI was pleased with everything.
Cleanliness and friendly staff.
Stayed in February 2024
Reviewed: March 14, 2024
Ji
United States of AmericaNot sure if it's because we had a wall next to the outside of our window (room 408) which reflects the noise into our room, but the road noise of the highway was very noticeable, especially at night.
Really good location, everything you need is close by. Room looks new and clean.
Stayed in March 2024
Reviewed: March 13, 2024
Misty
United States of AmericaThe location was excellent, various restaurants and shopping were within walking distance. The cleanliness of the hotel was superb. Will definitely be staying here again!
Stayed in March 2024
Reviewed: March 12, 2024
Sean
United States of AmericaNo complaints here.
Close to great restaurants and shopping. Big, clean comfy rooms and very friendly staff.
Stayed in March 2024
Reviewed: February 26, 2024
Octavia
United States of AmericaNot really a complaint…..We didn’t have enough towels and house keeping did not come and replenish them. We had to go to the front desk, which was no big deal. Staff was very friendly and took care of the issue right away.
The kids really enjoyed making their pancakes and everything was fresh. There was a nice variety of foods to choose from. The breakfast area was nice and clean and the staff was very warm and inviting.
Stayed in February 2024
Reviewed: February 18, 2024
Maria
United States of AmericaStrong Smoke smell on 3rd floor, cleaning lady did not clean bathroom
Very clean, good breakfast, amenities ( shampoo, conditioner, body wash,lotion)
Stayed in February 2024
Reviewed: February 4, 2024
Charla
United States of AmericaVery clean and quiet, nice touches like electric blinds.
Stayed in February 2024
Reviewed: February 2, 2024
Jerry
United States of AmericaVery clean nice folks working. Comfortable bed uncomfortable couch and chair. Nice hot shower. Had to move rooms due to slow flush toilet.
Stayed in February 2024
Reviewed: January 29, 2024
Kristy
United States of AmericaVery clean.
Stayed in January 2024
Reviewed: January 20, 2024
David
United States of AmericaNothing
All the above
Stayed in January 2024
Reviewed: January 15, 2024
Christopher
United States of AmericaNext to the highway so you will hear the vehicles
Located in decent spot restaurants right there and breakfast in hotels is buffet which is good
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content