800 West Market Street, Louisville, KY 40202, United States of America
#55 of 147 hotels in Louisville
Guests' ChoiceBased on 529 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 26, 2022
Morninggirl
United States of AmericaThe tub drained very slowly. I was going to let them know when I checked out, but the woman at the front desk didn't ask about anything and barely made eye contact with me.
The room was clean and comfortable, and the downtown location was very convenient.
Stayed in August 2022
Reviewed: August 20, 2022
Joel
United States of AmericaA/C was very inconsistent.
Nice clean room. Great breakfast.
Stayed in August 2022
Reviewed: August 18, 2022
Jose
United States of Americafront desk attendant could be friendlier
Stayed in August 2022
Reviewed: August 11, 2022
Feeley
United States of AmericaClean comfortable room and yogurt and coffee for breakfast.
Stayed in July 2022
Reviewed: August 8, 2022
Brian
United States of AmericaWould like to have some type of outdoor relaxing area.
Great location for the value
Stayed in August 2022
Reviewed: August 1, 2022
Jill
United States of Americaparking not included in cost of stay
friendly staff, very clean, quiet room, valet parking
Stayed in July 2022
Reviewed: July 25, 2022
Jennifer
United States of Americahad to pay a lot for parking and it did not have a pool
the cleanliness
Stayed in July 2022
Reviewed: July 18, 2022
Maricela
United States of AmericaPut more garbage can more bigger and each floor
All breakfast is very delicious
Stayed in July 2022
Reviewed: July 7, 2022
Jennifer
United States of American/a
Location, Value, Comfort, & Ivan (valet)
Stayed in July 2022
Reviewed: July 4, 2022
Joseph
United States of Americaloved everything just no variety of snacks to buy.
nice and clean
Stayed in June 2022
Reviewed: July 3, 2022
Amber
United States of AmericaNA
clean
Stayed in July 2022
Reviewed: July 2, 2022
Randy
United States of Americalocation!
Stayed in June 2022
Reviewed: June 21, 2022
Shelley
United States of AmericaSmall area to park when people check in and out.
Good location, comfortable beds, friendly staff
Stayed in June 2022
Reviewed: June 17, 2022
John
United States of AmericaDistance from restaurants
Great bed and shower.
Stayed in June 2022
Reviewed: June 15, 2022
Roel
BelgiumRoom smelled, was clean-"ish" only
Friendly staff, decent location, sufficient breakfast.
Stayed in June 2022
Reviewed: June 13, 2022
Tim
United States of Americapricey
nice and clean. very comfortable
Stayed in March 2022
Reviewed: June 8, 2022
Bauer
United States of AmericaNot better, just clarification No pool
Clean, quiet rooms. Lots of space.
Stayed in June 2022
Reviewed: June 6, 2022
Jacopo
United States of Americano soap in the bathroom
very nice and central , comfortable bed
Stayed in June 2022
Reviewed: June 1, 2022
Paige
United States of AmericaThere were crickets in my room, either in the room or in the walls. It was tough to sleep through that noise.
This hotel is very well-located, right downtown and also right off 64, which was nice for us as we travelled across the country.
Stayed in April 2022
Reviewed: May 31, 2022
Allison
United States of AmericaWhen asking for towels and toilet paper for our room after we had been there for three days, it took hours before we even got them only because I went up to one of the housekeepers who was cleaning and asked for them. Otherwise the staff was great!
The facility is really nice!
Stayed in May 2022
Reviewed: May 26, 2022
Alexx
United States of AmericaI wish there was more variety for breakfast day to day, but overall it was very good.
Stayed in May 2022
Reviewed: May 23, 2022
Jessica
United States of AmericaNeed a pool Paying for parking Cleaner restroom floor
Location is good Doorman was nice Breakfast was good
Stayed in May 2022
Reviewed: May 22, 2022
David
United KingdomBreakfast was a little disappointing due to a various items running out very quickly
Very comfortable and clean room. Everything was great.
Stayed in May 2022
Reviewed: May 21, 2022
Spt378
United States of AmericaThere wasn't anything to really complain about. It was a nice visit. I was charged for parking I didn't use, but it was removed without incident when I checked out.
The location is nice
Stayed in May 2022
Reviewed: May 20, 2022
Gaie
United KingdomRude receptionist.
Big, clean room. Good location.
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content