2525 San Pablo Dam Road, San Pablo, CA 94806, United States of America
#1 of 2 hotels in San Pablo
Guests' ChoiceBased on 266 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
8.0
Facilities
8.0
Staff
7.7
Value for money
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 24, 2024
Diana
United States of AmericaEverything close by but traffic is heavy. Allow extra time to get where you need to go.
Breakfast was satisfactory, room was spacious and bed was comfortable. There was a mini fridge,microwave and coffeemaker which is all a +.
Stayed in May 2024
Reviewed: April 24, 2024
Norma
United States of AmericaNear freeway very clean
Stayed in April 2024
Reviewed: April 15, 2024
Elma
United States of America1) A Keurig coffee maker that doesn't work. I left a note to the Housekeeping and I hope they look into it. 2) When I checked in I was charged $180 that includes $30 deposit. When I checked out, I got an invoice for $157.07. I told the Front Desk clerk that the invoice amount is $157.07. She said the adjustment will be made soon. This morning April 15, 2024 I got a charge in my credit card for $188.48. If I don't get the adjustment of $31.41 within this week, I'll be compelled to go online and expose their unacceptable business practice.
The Property's accessibility to my sister's place.
Stayed in April 2024
Reviewed: March 2, 2024
Tosca
United States of AmericaSee above
I have stayed here since the opening it is always been a pleasant experience however on this particular evening it was very unclear what the room rate was and how much was being charged for deposit . It was not clear nor was it on my nor was it on my receipt as it had been so many other times. I felt that I was scammed for deposit there was a deposit return but it was not the deposit was be agreed upon other than that the staff the facility the room the breakfast was great I should be comped one night considering I was one of your first customers thank you
Stayed in February 2024
Reviewed: September 12, 2023
Sarah
United States of AmericaIn a shopping center
Easy access to highway. Grassy area outside of breakfast room
Stayed in September 2023
Reviewed: August 19, 2023
Jorge
United States of AmericaIt was clean
Stayed in August 2023
Reviewed: July 13, 2023
Gonzalez
United States of AmericaClerk was a little rude this is my second time renting here and the clerks have been very rude with attitude and in your personal business asking me if me and my fiancé had separate cars in rudely way saying while looking at me we don’t allow partying!! While I’m standing there in my work clothes tired! Like I’m there for work not partying! So rude and unprofessional doesn’t not make you feel welcomed
Close to stores, food , casino
Stayed in July 2023
Reviewed: June 29, 2023
Karen
United States of AmericaOne front desk staff was lovely, kind and patient. Thank you A.! Breakfast was really good. Room was clean and well kept up.
Stayed in June 2023
Reviewed: April 27, 2023
Manley
United States of AmericaWe were pleasantly surprised with the whole experience. We were especially pleased not only that there was breakfast, but the quality and variety of the breakfast offerings. Well done.
Stayed in April 2023
Reviewed: February 21, 2023
Kathy
United States of AmericaCouldn't smoke
Breakfast
Stayed in February 2023
Reviewed: December 31, 2022
Vincent
United States of Americanothing
It was nice rooms, security did a good job keeping my car safe
Stayed in December 2022
Reviewed: October 30, 2022
Woods
United States of AmericaThe view. View of homeless encampments
The staff, the breakfast, the room.
Stayed in August 2022
Reviewed: October 16, 2022
Bobbie
United States of AmericaNo Pool or Spa
location
Stayed in October 2022
Reviewed: October 9, 2022
Steve
United States of Americalocation was sketchy
clean
Stayed in October 2022
Reviewed: September 27, 2022
David
United States of AmericaI was very concerned about the Homeless encampment next to the hotel. Worried about vehicle breakins.
Location near family.
Stayed in August 2022
Reviewed: September 21, 2022
Fabiana
United States of Americathe room smells smoke and the gabinete refrigerator door need fixed
Stayed in September 2022
Reviewed: July 22, 2022
Lanette
United States of AmericaYou could use any kind of credit card or bank card you have doesn't necessarily need to have a chip in it
It was very good
Stayed in July 2022
Reviewed: July 18, 2022
Itan
United States of Americacould hear next door guests. they were loud
nice layout in convenient location
Stayed in July 2022
Reviewed: May 7, 2022
Luz
United States of Americatodo perfecto 🤩
location , clean and spacious
Stayed in April 2022
Reviewed: January 5, 2022
Latrice
United States of AmericaCarpet throughout needed cleaning it was stained. there was some shotty patch and paint work that was done and noticeable. And there was some tile work needed in the shower. looks like a quick patch job was done
We stayed in the Jacuzzi Suite and it was just what we wanted. It was comfortable and a great way to bring in the new year. I will definitely reserve this room again. It meant all of our expectations the extra space was also a plus. The double shower was also enjoyable.
Stayed in January 2022
Reviewed: December 27, 2021
Kristopher
United States of AmericaForgot my room key at 3am and Owen was real helpful in getting me another room key. The check-in person was also nice. The room was good but may want to make sure the carpet is fully vacuumed because there were sunflower seeds near the lounge chair
Stayed in December 2021
Reviewed: December 18, 2021
Teresa
United States of AmericaThe fact that it was a bit hard to find and felt it was behind a shady alley.
The welcoming staff. Great shower pressure and loved the fridge and microwave.
Stayed in December 2021
Reviewed: December 2, 2021
Marina
BrazilMy room was close to de breakfasta area, so it was to noisy in the mornings
The location was pretty good. The breakfast was good, nothing more or less than expected.
Stayed in November 2021
Reviewed: November 29, 2021
Raj
United KingdomNot as clean as during previous visits. Hair in wash basin. Having to ask for clean towels etc
Location
Stayed in November 2021
Bologna, Italy
Rome, Italy
Akyaka, Turkey
Ústí nad Labem, Czech Republic
Luang Prabang, Laos
Miragaia, Portugal
Sistiana, Italy
Jomtien Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content