5915 Ellison Road, Fort Wayne, IN 46804, United States of America
#16 of 45 hotels in Fort Wayne
Guests' ChoiceBased on 257 hotel reviews
7.8Cleanliness
8.3
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2023
Jessica
United States of AmericaRoom wasn't clean. And ask for extra tp and got attitude
Hot tub
Stayed in April 2023
Reviewed: April 3, 2023
Linda
United States of AmericaStaff was rude and I also did not like the fact that I asked for a handicap room and I did not receive that so I was not able to. Get a bath it was very hard to go to the bathroom. I needed to use a sliding board to get on the bed. I really truly feel like somebody owes me my money back or a free stay at anotholiday inn express.
I love the beds I love the way. Everything? Was clean what. I? Did. Not like? Is that I asked for a handicap room and did not receive it. So I had to figure out ways to move around. I also had a problem with the fact that when I talk to the staff about kids running and beating on doors. Up until 1 AM and nobody did anything about it.
Stayed in April 2023
Reviewed: March 29, 2023
Celeste
United States of AmericaThe floors in our room were dirty. Could tell they were skipped. Crumbs on all flooring areas. Grim built up on doors and walls.
Staff
Stayed in March 2023
Reviewed: March 20, 2023
Kathleen
United States of AmericaThere was nothing I didn't like except the weather was really cold. The hotel had no control over that LOL
The staff was exceptionally friendly and helpful. Breakfast was excellent. My room was spacious and clean. There is really nothing to complain over.
Stayed in March 2023
Reviewed: March 20, 2023
Laura
United States of AmericaSofter mattresses
Convenient location and price
Stayed in March 2023
Reviewed: March 6, 2023
Samantha
United States of Americanothing bad to say
the staff was absolutely amazing the two working that night were absolutely fantastic and helpful they went above and beyond
Stayed in March 2023
Reviewed: January 6, 2023
Everlena
United States of Americathe breakfast closed early
Stayed in January 2023
Reviewed: January 2, 2023
Wendy
United States of Americanothing
breakfast and room
Stayed in January 2023
Reviewed: November 29, 2022
Christine
United States of Americathought we were going to be shuttled to Clyde theater but was not because we didn’t book directly through there website
very clean
Stayed in November 2022
Reviewed: November 9, 2022
Crosby
United States of Americaroom wasn’t clean at all! no towls, dirty sheets
the location
Stayed in November 2022
Reviewed: October 31, 2022
Jesus
United States of Americasmoking outside front door is too close. non smokers will easily smell smokers as they enter & exit.
everything was terrific. the beds were very comfortable, pool/hot tub clean, quiet and very friendly staff.
Stayed in October 2022
Reviewed: October 27, 2022
Takeyla
United States of Americabreakfast sausage was not cooked all the way
Stayed in October 2022
Reviewed: October 24, 2022
Nicole
United States of Americabathroom was visibly dirty. USB ports and some lights didn’t work. channels that worked in one of our rooms did not work in the other.
very friendly staff
Stayed in October 2022
Reviewed: October 6, 2022
Sulynn
United States of AmericaNice room... Was supposed to have a double but they put us in a bed with one king that's okay ... I gave my daughter to bed and I took the couch...lol
Stayed in October 2022
Reviewed: September 30, 2022
Bruce
United States of AmericaHelpfull staff.
Stayed in September 2022
Reviewed: September 29, 2022
Raymond
United States of AmericaNothing
Close to highway,Clean and comfortable
Stayed in September 2022
Reviewed: September 26, 2022
Kenneth
United States of AmericaThere was mold on the ceiling/wall in the main room as well as a mystery blob on the wall. The bathroom had a disgusting shower head, the tub was chipped, there was more mold on the ceiling, the exhaust fan didn't work, the bathroom door wouldn't shut, there was a big purple stain on the wall, and there was rust on the sprinkler head and on the round plate next to the toilet.
The bed was comfortable and the breakfast was good.
Stayed in September 2022
Reviewed: September 26, 2022
Carolyn
United States of AmericaAll good.
Excellent staff - shout out to Ashley! Comfortable, clean, well appointed, great breakfast, and good location. Would recommend and stay again.
Stayed in September 2022
Reviewed: September 26, 2022
Kirsty
United States of AmericaA great breakfast and very friendly staff! the location was good too
Stayed in September 2022
Reviewed: September 25, 2022
Leanna
United States of AmericaThe tub was dirty it had old toothpaste on it and we still had trash from the last guest under the bed and on the side of the bed
Loved it with my babies we needed that
Stayed in September 2022
Reviewed: August 30, 2022
Daniel
United States of AmericaCalled the 800 number and they wanted to charge us twice the price for the same room and told us we need to book it right away since it was the last room. We went online and found several rooms available. We spoke to the front desk and were told not to deal with the 800 number book directly online or call the hotel directly. The sheets and the baby mattress were stained and dirty. The floor was dirty, especially between the bed and the wall. Because we stayed more than one night they would not clean the room, take the trash, or make the beds. We had to get our own towels and sheets from the front desk. Also, the hot tub was broken while there. The gym is three pieces of equipment with a tv.
The staff was incredible very friendly, and helpful but short-staffed at night.
Stayed in August 2022
Reviewed: August 24, 2022
Vincent
United States of AmericaPrice
Stayed in August 2022
Reviewed: August 24, 2022
Bin
United States of AmericaIn cooking breakfast they set off the fire alarm at 6am.
Breakfast was good.
Stayed in August 2022
Reviewed: July 24, 2022
Caressa
United States of Americarooms and tv nice and comfy
Stayed in July 2022
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