4412 Bass Pro Drive , Garland, TX 75043, United States of America
#4 of 16 hotels in Garland
Guests' ChoiceBased on 262 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.4
Value for money
8.1
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kenneth
United States of AmericaKids running through the hallway and doors slamming
The staff was very helpful when I call them for a problem that was going on they took care of it right away. And the location was great.
Stayed in May 2024
Reviewed: April 3, 2024
Sharonda
United States of AmericaBroken A/C in one room
Nice area
Stayed in March 2024
Reviewed: April 3, 2024
Sharonda
United States of AmericaOne of the rooms I had the a/c wasn’t working properly.
Property is in a great area, nice facility and clean
Stayed in March 2024
Reviewed: March 24, 2024
Lashanda
United States of AmericaPool wasn’t open.
Nice location and the cleanliness of the property.
Stayed in March 2024
Reviewed: March 18, 2024
Robert
United States of AmericaRooms were great, mattresses very nice! Wonderful breakfast!
Stayed in March 2024
Reviewed: March 13, 2024
Kuate
United States of AmericaN/A
Breakfast, location, staff, room.
Stayed in March 2024
Reviewed: February 12, 2024
Jeffrey
United States of AmericaThe bathroom could use a little attention - wear and tear.
This is our second time staying here. Comfortable beds, pretty good breakfast, clean, good-sized room and the room smelled better on this trip.
Stayed in February 2024
Reviewed: January 16, 2024
Lee
United States of AmericaThe tv lol but everything was good
The staff was very nice and helpful!!😁the rooms were clean had everything no smell and comfy i will be booking again !!☺️
Stayed in January 2024
Reviewed: January 2, 2024
Tony
United States of AmericaThe heater did not work. The room was cold.
Stayed in January 2024
Reviewed: December 25, 2023
Ashley
United States of AmericaThe furniture had stains on it. The light over the desk was barely hanging in the ceiling. We also had to locate the plug in for one of the lights just to get it turned off because the switch did not work. We could hear water running through the walls.
The breakfast was very fresh and delicious! The room was very spacious!
Stayed in December 2023
Reviewed: December 7, 2023
Dambria
United States of AmericaI still have not recieved my deposit 😒. It has almost been a month. I haven't had this problem with other hotels before. Also i was charged an extra deposit in yhe middle of the night, but it was not drafted due to my card being locked.
The room was very comfortable and i was able to see the lake from the window !
Stayed in November 2023
Reviewed: November 22, 2023
Mary
United States of AmericaMy parents had difficulty with the temperature controls in the room. Also when my father showered in the morning, he said he slipped on the tiles in the shower. My room was on another floor. I enjoyed my stay.
The breakfast was excellent
Stayed in November 2023
Reviewed: October 23, 2023
Eddie
United States of AmericaOffer more fruit!
Great!
Stayed in October 2023
Reviewed: September 25, 2023
Sheila
United States of AmericaUpdate the iron and the tv remote.
The breakfast was great.
Stayed in September 2023
Reviewed: August 2, 2023
Taylor
United States of AmericaI get that it’s free breakfast but the meet that was supposed to fill me and fuel me did not, I was hungry 2 hours later.
I think that location of garland in general is a bit isolated but it was close to where I needed to be which was in the same parking lot.
Stayed in July 2023
Reviewed: July 24, 2023
Maria
United States of AmericaCouch was dirty
Location
Stayed in July 2023
Reviewed: July 6, 2023
Al
United States of AmericaThe pool was in bad shape and the deck furniture was pretty worn out.
Location
Stayed in July 2023
Reviewed: July 4, 2023
Olejnik
United States of AmericaThe pool was not working the carpets in the hallway were not vacuumed
Someone was at the front desk at different times of day and night
Stayed in July 2023
Reviewed: May 13, 2023
Bruce
United States of AmericaProperty appears to be very new & there may be some startup issues... One bedside reading lamp was missing & the other would not turn on. No ice machine on the 2nd floor. When I checked in, was given room 103. When I let myself in, there was a pest control technician treating the room! Needless to say, I asked to change rooms. Not what a guest wants to walk in on. Construction on the interstate right in front of the property makes this hotel difficult to get to. Good thing you can walk to restaurants because once you arrive, you don't want to drive anywhere until you checkout.
Great location right on Lake Ray Hubbard. Excellent Fitness Center. Mini fridge had a freezer compartment. Lots of restaurants within a few minutes walk.
Stayed in May 2023
Reviewed: April 26, 2023
Kathy
United States of AmericaThe walls are paper, thin, we could heard the noise from the next room all nite long
Location
Stayed in April 2023
Reviewed: January 16, 2023
Amada
United States of AmericaThe original room I booked wasn't accessible due to a minor technicality and when I needed extra linens for the pull out couch bed none were available. Other than that everything was okay.
It was close to my destinations for the weekend, and allowed me to travel quickly back and forth without stress.
Stayed in January 2023
Reviewed: December 2, 2022
Lawrence
United States of AmericaBed was very comfortable.
Stayed in November 2022
Reviewed: September 4, 2022
Shonda
United States of AmericaNeeded a little upgrading
Staff was accommodating
Stayed in July 2022
Reviewed: August 4, 2022
Ted
United States of Americastayed four day did not get room service til third day the day they had beacon it was burnt
Stayed in July 2022
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