407 North Main Street, Downtown Greenville, Greenville, SC 29601, United States of America
#45 of 82 hotels in Greenville
Guests' ChoiceBased on 572 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.7
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Kami
United States of AmericaBed was a little hard and our room was right at the elevators.. a little noisy in the mornings
Clean and everyone was so nice.
Stayed in June 2024
Reviewed: May 16, 2024
Sharon
United States of AmericaN/A
Rihanna at the front desk was wonderful & so helpful. She made me want to stay there again. 😄 Breakfast was good.
Stayed in May 2024
Reviewed: May 14, 2024
Lynly
United States of AmericaThe distance from downtown. The breakfast was great
Stayed in May 2024
Reviewed: May 7, 2024
Hockman
United States of AmericaNothing. Everything was good.
Room was nice, clean and beds were comfortable.
Stayed in March 2024
Reviewed: May 5, 2024
Mrs
United States of AmericaBreakfast options: no white milk for cereal
Clean and friendly
Stayed in April 2024
Reviewed: April 18, 2024
Kristie
United States of AmericaBreakfast and parking were not so great.
Location and cleanliness were great!
Stayed in April 2024
Reviewed: April 8, 2024
Christen
United States of AmericaThe check in process was very difficult for me. It took me an hour or more to finally get checked into my room. I booked the room through booking.com and paid in full. When I arrived at the hotel I was told my virtual card was declining and I couldn’t be let into my room. I spent 45 minutes on hold with booking.com trying to get the issues resolved. That wasn’t really the properties fault as much as booking.com but it was still a huge inconvenience.
The staff were very friendly and helpful. The AC worked excellent and the bed was very comfortable. I was thankful for the mini fridge.
Stayed in April 2024
Reviewed: April 4, 2024
Brown
United States of AmericaEverything about our stay was amazing. The cleanliness of the facility was great
Stayed in March 2024
Reviewed: April 3, 2024
Kayla
United States of AmericaNo rooms with hot tubs, no glass enclosed showers.
Amazing customer service with Manager I believe her name was Barbara. She made our trip happy and comfortable!
Stayed in March 2024
Reviewed: April 1, 2024
Yoginikris
United States of AmericaGreat location for attending a concert.
Stayed in February 2024
Reviewed: March 24, 2024
Donald
United States of AmericaN/A
Clean room, welcoming staff, good breakfast and excellent location.
Stayed in March 2024
Reviewed: March 12, 2024
Marcia
United States of AmericaDidn’t really have any :)
Hotel is so close to everything. We were there for SEC Tournament so we walked back and forth and then were able to eat at all the great restaurants in the beautiful downtown area.. Everything was great! Staff was wonderful, especially Venus, we loved her, but they were all super friendly! We even had them cheering on our LSU Lady Tigers! Rooms were very clean also. Was a little pricey but had no complaints so worth it otherwise!
Stayed in March 2024
Reviewed: March 11, 2024
Charlotte
United States of AmericaNo safety bar at shower/tub.
Barbara went out of her way to help us with everything. Very gracious young woman.
Stayed in March 2024
Reviewed: March 3, 2024
David
United States of AmericaBed was great, locatuin was great, front desk was great. Breakfast was typical.
Stayed in March 2024
Reviewed: February 21, 2024
Penny
United States of AmericaWhen I booked online it said $218 but I paid more
Stayed in February 2024
Reviewed: February 4, 2024
Wilton
United States of AmericaThe bed was very uncomfortable
Ok
Stayed in February 2024
Reviewed: January 4, 2024
Geneice
United States of AmericaNot applicable
Clean
Stayed in November 2023
Reviewed: December 31, 2023
Jackie
United States of AmericaNothing
It was downtown & on Main Street so we could walk to restaurants & shops
Stayed in December 2023
Reviewed: December 16, 2023
Patty
United States of AmericaOur room was right beside the elevator and very loud especially early in the morning. Will definitely remember to request a room away from elevator if we go back.
Location to downtown
Stayed in November 2023
Reviewed: November 23, 2023
Adrianne
United States of AmericaI booked a king suite and they were apparently oversold. I ended up in a queen double with a pull out ☹️.
(Barbara?) at the front desk was extremely kind and helpful. She was able to accommodate all of my requests.
Stayed in November 2023
Reviewed: November 16, 2023
Adrienne
United States of AmericaThe bathtub in the room was not completely clean.
The location was great and the hotel has free parking so I could walk to my destination witbout worry. The free breakfast was good.
Stayed in November 2023
Reviewed: November 15, 2023
Kokonuts_
JapanMy room was not cleaned for days and my credit card was always being charged around 3 am everyday. The hotel staff explained to me that it was probably a system error and they would issue a refund, but this is always annoying.
The staff were very helpful and the bed in the room was very comfortable. The hotel is close to downtown, making it very convenient for sightseeing.
Stayed in November 2023
Reviewed: November 5, 2023
James
United States of AmericaShower was almost inoperable, no showerhead spray, fell straight down, no pressure, miserable for 6’2”, didnt matter time of day, had to rag off instead
Breakfast good. All good but shower.
Stayed in October 2023
Reviewed: November 1, 2023
Kass1720
United States of AmericaParking in the back lot, but no entrance had to walk up hill and around the building to enter.
Comfortable bed. Clean.
Stayed in October 2023
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