160 West Commerce Avenue, Gulf Shores, AL 36542, United States of America
#32 of 335 hotels in Gulf Shores
Guests' ChoiceBased on 828 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Shamekiya
United States of AmericaNo dislikes.
I enjoy going to this hotel. Close to beach,comfortable, clean, staff so friendly,breakfast is good and it's peaceful.
Stayed in May 2024
Reviewed: May 5, 2024
Scott
United States of AmericaHad to get my key card reactivated several times during my stay. Delete the Netflix option of your television if customers don't have accessibility to use the app on the television home screen. Housekeeping did not make our beds neatly and the room cleaning seemed rushed.
Location of the hotel.
Stayed in May 2024
Reviewed: April 25, 2024
Kiesta
United States of AmericaThe lady in the kitchen were a little snappy.A lot of construction was going on so it was hard to get in and out at times.
Breakfast was great had a lot to choose from wish they had waffles instead of the little pancake maker. Location were alright just a lot of construction. Room and hotel were clean and family friendly front desk was exceptional the houseman was exceptional and my husband love that a bar was right next door .
Stayed in April 2024
Reviewed: April 24, 2024
Olugbemisola
United States of AmericaBathrooms needs repainting and mold removal. Hair noted everywhere from previous stays
Driving distance to shops and beach
Stayed in April 2024
Reviewed: April 15, 2024
Taha
United States of AmericaThe room overall was clean with the exception of huge red stains all around the room.
The staff and amenities were great. Staff were extremely friendly.
Stayed in April 2024
Reviewed: April 12, 2024
David
United States of AmericaThe walls are very thin. We could hear everyone around us plain as day. Also, our room key had to be redone at least 2x a day.
Bed and breakfast were great
Stayed in April 2024
Reviewed: April 1, 2024
Harris
United States of AmericaThe Tv.
The television didn't work.
Stayed in March 2024
Reviewed: February 28, 2024
Nall
United States of AmericaAll good for our needs
Great job !
Stayed in February 2024
Reviewed: February 25, 2024
Brian
United States of AmericaOnly a few days the trash wasn't taken out of the room. For some reason, the hot water would take ~5 minutes to get there. It was warm for that time, but not hot unless you let it run. Was kind of surprised by that.
Front desk team. Outstanding ladies that helped me with so many questions and situations. If I needed anything, they had the answer or knew where to get the answer. Breakfast was ok everyday and only a few times it seemed like the delivery truck had not arrived to help them out. They worked with what they had and made it work out for everyone. Location is central if you're doing business or on leisure time.
Stayed in February 2024
Reviewed: January 30, 2024
Jean
United States of AmericaN/A
Very friendly staff!
Stayed in January 2024
Reviewed: January 11, 2024
Marla
United States of AmericaTo be honest I don’t have any complaints myself.
We have always enjoyed the breakfast and clean rooms!!! The staff is always sooo nice and friendly too!! Love staying here 😁
Stayed in October 2023
Reviewed: October 25, 2023
Karen
United States of AmericaLarge stain (blood??) on the floor by the head of the bed, tub clogged and didn't drain. Breakfast worker barely looked at you, didn't refill anything and at 9:20 promptly closed the doors even if someone was heading into the room. The hotel could use refreshing. It felt a little run down
Front desk and cleaning staff very nice and friendly. Bed soft and comfortable.
Stayed in October 2023
Reviewed: October 16, 2023
Era
United States of AmericaWe had a horrible time trying to get our TV to work. It was hard to find fish when we needed them
The location and continental breakfast
Stayed in July 2023
Reviewed: September 29, 2023
Xazavioer
United States of AmericaOur was not prepared for our arrival on time.
Stayed in September 2023
Reviewed: September 21, 2023
Mckenzie
United States of AmericaAC had a funky smell & shower had mold
Breakfast was wonderful. Young lady serving breakfast was amazing.
Stayed in September 2023
Reviewed: September 14, 2023
Gilberto
United States of Americasame breakfast with missing products every day
provided plenty of restroom supplies
Stayed in September 2023
Reviewed: September 12, 2023
Ed
United States of AmericaEverything
Stayed in September 2023
Reviewed: September 12, 2023
Lou
CanadaGood breakfast choices. Guest Laundry was handy. Room was clean and spacious.
Stayed in September 2023
Reviewed: September 11, 2023
Huff
United States of AmericaCarpet was dirty...I was walking in the room and thw bottom of my socks we black after a few minutes I noticed it!!!
Breakfast
Stayed in September 2023
Reviewed: August 25, 2023
Barry
United States of AmericaLittle further away than I expected but that’s ok
Nice clean place to stay
Stayed in August 2023
Reviewed: August 21, 2023
Clarissa
United States of AmericaBanging noise early in the morning which didn’t let us sleep in
Location
Stayed in August 2023
Reviewed: August 21, 2023
Brenda
United States of AmericaThe beds for very comfortable room was clean.
Attended a concert at the warf.  Location was very convenient.
Stayed in August 2023
Reviewed: July 30, 2023
Sharon
United States of AmericaThere were hairs on the shower wall
Staff were helpful and pleasant. Beds were very comfortable
Stayed in July 2023
Reviewed: July 26, 2023
Ignacio
United States of AmericaAC wasnt cooling like it was supposed to
Big room and bathroom
Stayed in July 2023
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