241 Railway Lane, Hagerstown, MD 21740, United States of America
#9 of 22 hotels in Hagerstown
Guests' ChoiceBased on 307 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.7
Value for money
7.7
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Mary
United States of AmericaThe flimsy curtains with no way to block nighttime light. Black out curtains are designed NOT to close more than a quarter way on each side. who’s brilliant idea was that???
everything was clean
Stayed in April 2024
Reviewed: March 30, 2024
Debbie
United States of AmericaThe room was very nicely updated and clean. We liked the spacious shower and blackout shades. The staff was very friendly and accommodating, especially Gypsy and AJ at the front desk and Shawn at the breakfast bar.
Stayed in March 2024
Reviewed: March 29, 2024
Guy
United States of AmericaWhen we arrived, the front desk clerk was outside the front door smoking a cigarette, and she made us wait to check in until she was done.
Nice room and good breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Jillene
United States of AmericaThe hotel being under renovations just two doors down from my room.
I liked the hotel but I didn't like that it was under renovation just couple doors down from my room. They started working early in the morning before I was ready to be awake.
Stayed in March 2024
Reviewed: February 25, 2024
Lora
CanadaCheck in …booked through booking.com and hotel didn’t even have my reservation even tho I had a confirmation number!
Very minimal
Stayed in February 2024
Reviewed: February 1, 2024
Dawn
United States of AmericaThe beds
Stayed in January 2024
Reviewed: January 9, 2024
Mykolah
United States of AmericaSome repair on the 1st floor during our stay. Poor soundproofing, all the open/close doors to other rooms before 6 AM were very well heard.
Regular hotel
Stayed in January 2024
Reviewed: December 29, 2023
Thomas
United States of AmericaWe had a new room. The shower door was hard to close. Our desk did not have a lamp. They need more luggage carts.
The hotel is under going remodeling. An old conference room was utilized for breakfast.
Stayed in December 2023
Reviewed: November 23, 2023
Brian
United States of AmericaActually every part of our stay was enjoyable, Thank you 😊
Room was very comfortable and clean!! We left at 5 am so unfortunately we couldn't get breakfast, but our previous visit to this hotel breakfast was extremely good!!
Stayed in November 2023
Reviewed: September 18, 2023
Lisa
United States of AmericaBreakfast was okay. Pleased there was yogurt.
Very clean and quiet.
Stayed in September 2023
Reviewed: September 18, 2023
Nancy
United States of AmericaVery loud due to remodeling near the entrance...Jack hammers going like crazy. Breakfast room was small as a result.
Location worked well. Employees were very nice and apologized for the noise.
Stayed in August 2023
Reviewed: August 12, 2023
Deborah
United KingdomThe property is currently undergoing a facelift & is dated - would have preferred a room in the upgraded area! Breakfast could do with more healthy options! Receptionist was not overly enthusiastic, stood picking her back when we checked in!
Convenient location for a quick stop en-route! Places to eat nearby.
Stayed in August 2023
Reviewed: May 18, 2023
Emilee
United States of Americawas a bit dated in the rooms, needed some freshening up. wallpaper peeling, dingy carpet & bathroom. toilet was not totally bolted down so it rocked and made a lot of noise when using.
location, right off 81 and near a variety of restaurants
Stayed in May 2023
Reviewed: May 12, 2023
Tammy
United States of AmericaNothing
Room was clean and updated
Stayed in May 2023
Reviewed: May 4, 2023
Murphy
United States of AmericaDid not like sleeping on the first floor near lobby. Noisy in hallway late in evening. A big mistake on me Also, TV only showed about 6 channels. No signal/freezing up, etc
Waking up having a good breakfast. Hotel location made our trip easier to explore surroundings.
Stayed in May 2023
Reviewed: May 4, 2023
Angela
United States of Americaunfortunately the oven was broke which led to limits in what could be served at breakfast
location comfort good breakfast
Stayed in April 2023
Reviewed: April 29, 2023
Amy
United States of AmericaThe price wasn't what we pay for the same hotel 10 minutes down the road(booked or we'd stayed there). It was nearly $100 more($40 being refundable). The way the wording is when you're booking seems like your fees/taxes are included in your total price when that's not the case. The price includes taxes, but then there's an extra $40 added to that, which is refundable and we knew that, but it looks like the $40 should have been included with the total. We didn't realize it was not included in our total. So needless to say, had we known, we would've booked the cheaper hotel down the street.
The room was nice, clean, comfy.
Stayed in April 2023
Reviewed: April 19, 2023
Jean
United States of AmericaI asked for a room on first floor because of our dogs. Not only were we on the first floor, our room was next to a side door so we didn’t have to walk through the lobby. The pet walking area was great, lots of grass and space. We could walk to three different restaurants. The hotel is located within the grounds of a huge shopping center.
Stayed in April 2023
Reviewed: March 20, 2023
Samantha
United States of AmericaRoom could use some sound orooging/sound absorption like acoustic panels.
Stayed with our dog, staff very accomodating to our room preferences. Room was immaculately clean. We left before breakfast but the area they seve it in is very beautiful and cozy with a fireplace. Pool area looked nice, including a hot tub. Very close (walking distance) to Outback and Chilis. There is a mall across the road.
Stayed in March 2023
Reviewed: February 20, 2023
Karen
United States of Americathe bathroom in the room had no water pressure at sink and was old looking
breakfast and amenities
Stayed in February 2023
Reviewed: February 3, 2023
Linda
United States of Americabreakfast could have served bacon or sausage Excessive dog fee Dollar hold on my account
Expectations were met
Stayed in January 2023
Reviewed: January 30, 2023
Giselle
United States of AmericaLots of dogs barking. It is pet friendly so it’s what I signed up for.
Good location with lots of shops and restaurants surrounding. 20 minute drive to Whitetail Ski Lodge.
Stayed in January 2023
Reviewed: January 12, 2023
Wendy
United States of Americathe beds were uncomfortable
Stayed in January 2023
Reviewed: November 7, 2022
Shelley
United States of AmericaThe "handicapped accessible" bathroom was less than great. It was simply a tub with grab bars and a seat added, and one of the legs of the seat was bent, leading us to skip the shower. The toilet flushed very slowly. I missed the Gideon Bible. The juices at breakfast all had Stevia.
Decent, clean room for a decent price. Fridge worked. Delicious bacon for breakfast!
Stayed in November 2022
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