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  5. Reviews of Holiday Inn Express Hotel & Suites Hinesville, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Hinesville, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1388 Oglethorpe Highway 84 East, Hinesville, GA 31313, United States of America

#4 of 14 hotels in Hinesville

Guests' Choice

Review Score

Based on 182 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shampoo bottle in our room was broken

    Staff was very friendly and welcoming

    Stayed in April 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Need to fix the heater/ac to much noise the all night poor maintenance. up date the bath room

    ok

    Stayed in January 2024

  • Reviewed: November 20, 2023

    9.0
    Quiet and comfortable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No water available in the lobby. Coffee was very strong

    The breakfast had variety

    Stayed in November 2023

  • Reviewed: August 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn't enjoy about this room was the bed. It was the most uncomfortable mattress. I woke up with a backache the first night. I tried the second night i couldn't. So I slept on the sofa for the remainder of my stay.

    The room was cleaned and the staff was friendly and very helpful. The room was very comfortable, the sofa and the chair was comfortable. It was near everything. They had breakfast and it looks

    Stayed in August 2023

  • Reviewed: July 28, 2023

    7.0
    It was nice
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn’t look out the window

    It was nice

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Great stay to visit your Soldier!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My husband said there was an odor, but wasn't sure what it was or where it was coming from. My smell hasn't been accurate for awhile, but I think it was possibly the pool or gym area.

    The staff was very kind. They had lemonade and cookies at check-in. The beds were very comfortable.

    Stayed in July 2023

  • Reviewed: February 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    We had an issue with the A/C the first night. We checked in late and did not want to bother with it that night. The next day it was fixed and the room was very comfortable.

    The breakfast was very good. The breakfast manager, Miss Alfreida was amazing. She spent time talking with us and making us feel very much like we were in her home kitchen.

    Stayed in February 2023

  • Reviewed: January 19, 2023

    8.0
    the staff was friendly and the room was clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints.

    The location was good and the breakfast had lots of variety.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    9.0
    room issues but comfortable
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    antique tv that I had to walk up and turn on phone in the room did not work. had to walk down to speak with front desk AC really loud shredded carpet ceiling Sheetrock coming apart at seam

    Great and well maintained. next to Applebees which helps

    Stayed in January 2023

  • Reviewed: November 27, 2022

    9.0
    Glad we choose to stay at the Holiday Inn. Staff was friendly and helpful, room was nice and clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a hot tub.

    Staff was extremely friendly and helpful. Breakfast was excellent.

    Stayed in November 2022

  • Reviewed: August 1, 2022

    9.0
    Out of 5 hotel stays, that was the best one.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were extremely comfortable and there was lots of space inside.

    Stayed in July 2022

  • Reviewed: June 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was overpriced for the room.

    Friendly staff

    Stayed in June 2022

  • Reviewed: January 22, 2022

    8.0
    amazing time with hubby
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    location to everything

    Stayed in November 2021

  • Reviewed: January 1, 2022

    7.0
    ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    It was over Christmas and because of Christmas they couldn't clean our room so we went elsewhere and checked out early. We had nasty beds for a few days. They did however offer us clean towels.

    Didn't eat the breakfast

    Stayed in December 2021

  • Reviewed: November 26, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish it had a full service food and. Bar

    Great staff, clean room, good value

    Stayed in November 2021

  • Reviewed: November 18, 2021

    8.0
    Over all good experience. Will be back
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Sticky floors both days at and in elevator.

    Breakfast and staff were excellent. Beds very comfortable and pillow choices were awesome. Cookies in the afternoon were awesome

    Stayed in November 2021

  • Reviewed: October 17, 2021

    9.0
    Great Stay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Only reason I gave 9/10 - is because I needed extra towels and wish I could have gotten a bottom floor.

    Liked the location of the hotel, as it pertains to where I had to get to and from. Clean, friendly housekeeping staff, food smelt good, but unfortunately I did not make it on either day.

    Stayed in October 2021

  • Reviewed: October 1, 2021

    9.0
    I will be back
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No spa

    First day breakfast was good and hotel.

    Stayed in September 2021

  • Reviewed: September 10, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The juice was hot need to be cold the food need to.be a little warm

    The breakfast was good the staff where very friendly

    Stayed in September 2021

  • Reviewed: September 9, 2021

    9.0
    Front desk agents were very helpful upon our arrival and providing information onsite stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Did not partake in eating breakfast due to the fact we only was there for a short period. Even though it was part of the included stay price.

    Stayed in September 2021

  • Reviewed: August 8, 2021

    9.0
    Would stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Everything looked 'new' except for the door mechanism ... tarnished and well worn. It didn't fit with the rest of the room. Found 1 rubber glove outside our door (assumed it was a cleaning person's glove); also found a used bath towel hanging from the back of the door. Both were 'bothersome.' but not enough to affect the overall room.

    Clean, modern looking. Well appointed.

    Stayed in August 2021

  • Reviewed: July 26, 2021

    8.0
    Ok stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was little to be desired, biscuits were very hard, the sausage gravy was gross and the juices were very watery, the hot bar was empty all the time couldn't find any one to fill it it's a good idea to bring your own breakfast foods 😡

    The rooms were very clean and comfortable the room specialists were very kind, the young lady at the front desk was great.

    Stayed in July 2021

  • Reviewed: July 20, 2021

    7.0
    A nice middle of the road hotel for the Hinesville area. It all depends on your budget.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    As mentioned before, the cinnamon buns were not served on all most of the days we stayed there. And the accommodations were a little dated. I was expecting a more modern and renovated facility.

    Very nice staff and the cinnamon buns were very delicious. They were the best part of the breakfast buffet by far. Unfortunately, of the 3 mornings we stayed, they were only served on the first morning, which left us unsatisfied the following 2 mornings. I felt we were teased.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Im assuming the people above me had children, it was awful, not your fault, but the noise was none stop.

    The staff was very friendly.

    Stayed in July 2021

Showing 1 - 25

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