35 Aldine Bender Road, Houston, TX 77060, United States of America
#113 of 424 hotels in Houston
Guests' ChoiceBased on 482 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.6
Value for money
8.4
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Robert
United States of AmericaNot enough Staff
Proximity
Stayed in May 2024
Reviewed: May 24, 2024
Elizabeth
United States of AmericaThe location and breakfast
Cleanliness, great customer service
Stayed in May 2024
Reviewed: May 23, 2024
Shane49
United States of AmericaNot anything important.
The staff were great. Friendly and helpful. The breakfast was below my expectations but they had just up from no power the day before so it was good. Can't blame the staff. Bed was comfortable and relaxing.
Stayed in May 2024
Reviewed: April 8, 2024
Ashlyn
United States of AmericaThe surrounding areas were sketchy. The front desk lady was unprofessional. The breakfast gave my husband and I food poisoning.
The rooms were clean. The entire place was well kept.
Stayed in April 2024
Reviewed: April 3, 2024
Renea
United States of AmericaThe slamming of the doors by employees starting early in the morning. It was nonstop!
Rooms were nice.
Stayed in April 2024
Reviewed: March 30, 2024
Brandon
United States of AmericaThe lady at the frontdesk she was very rude but of course very nice to my husband kept greeting him honey sweety to me very unprofessional but when I said something very snappy I kept my cool because of course I would've snapped so I let my husband handle things I booked reservation in my name but it got changed to his name somehow. I stayed from February 29th through March 3rd still haven't received my 100 dollars amenity hold back have called emailed every week nothing I will never again stay at a Holiday inn again. Wouldn't let us check in before time but kept trying to run my card before checking did understand that at all she tried about 130 but she told me I couldn't check in until 3 so of course I locked my card.
The breakfast was very nice the lady that was working there know her job was hot neat very organized patient and cared.
Stayed in March 2024
Reviewed: March 28, 2024
Melissa
United States of AmericaNothing
Location How clean everything was Staff was soo nice Clean rooms Size of the rooms Parking
Stayed in March 2024
Reviewed: March 27, 2024
Jeffery
United States of AmericaNo hot water
Clean room. Good location.
Stayed in March 2024
Reviewed: March 24, 2024
Tamaria
United States of AmericaThe tub drained really slowly
Convenience…close to Walmart and other shopping center
Stayed in February 2024
Reviewed: March 23, 2024
Latisha
United States of AmericaThe breakfast did have enough variety machines was broken
Location clean customer service
Stayed in February 2024
Reviewed: February 22, 2024
Hao
United States of AmericaCleanliness
Stayed in February 2024
Reviewed: February 22, 2024
Æbe
GermanyNot a real good breakfast. No meat of any kind like soucesses.
"Free" breakfast.
Stayed in February 2024
Reviewed: February 19, 2024
Johnnie
United States of AmericaThe overnight attendant could have been kinder....but it was not a deal breaker. The overall stay was great. We would stay here again.
The staff was welcoming the day staff specifically. The facilities were clean. The b'fast was great for the value.
Stayed in February 2024
Reviewed: February 12, 2024
Dee
United States of AmericaNothing
The front desk clerk was very helpful and friendly as well as the breakfast was good
Stayed in February 2024
Reviewed: February 10, 2024
Tysheree
United States of AmericaOne of the reserved rooms was without hot water and cable connection. But family was visiting from out of town and was out most of the stay.
Cleanliness,courteous staff
Stayed in January 2024
Reviewed: January 11, 2024
Paul
United States of AmericaCleaning staff were a bit noisy when they would let doors slam on safety bar to hold door open. it was very loud. Shower curtains were not bit enough to keep spray from reaching floor. We were very careful to extent curtain to cover tub and side wall. Breakfast sandwiches were pretty average.
Clean and well cared for with great lobby area/
Stayed in January 2024
Reviewed: December 29, 2023
Shanda
United States of AmericaVery friendly staff, cleanliness and a quiet and comfortable stay. Also liked that security was out in the parking lot, I’m assuming keeping an eye on vehicles and surroundings!
Stayed in December 2023
Reviewed: December 20, 2023
Dru
United States of AmericaNeeded some cleaning-floors My husband forgot to lock our vehicle and someone rummage through it and had stuff all over the vehicle. Not the hotels fault, but more lighting or brighter lights might deter someone in the future.
Location for our need. Great price. Next to great restaurant.
Stayed in December 2023
Reviewed: December 18, 2023
Felicia
United States of AmericaThe hotel was noisy due to kids above us running around and the doors slamming for a couple of hours.
The hotel was clean and the staff were nice
Stayed in December 2023
Reviewed: December 4, 2023
Edna
United States of AmericaI was told not able to give me a receipt of my stay to get refund from the airline
Stayed in November 2023
Reviewed: November 28, 2023
Jessica
El SalvadorNo hot breakfast meal was a huge disappointment.
The beds are very comfortable. Great location
Stayed in November 2023
Reviewed: October 17, 2023
Frances
United States of AmericaThat I had to ask for towels and for the room to be cleaned. Also had to ask for more liquid soap. Communicating with housekeeping was a task they didn’t speak English. I also did like the fact that we were being harassed for money while we were sitting outside in front the hotel on the bench in front of security who said or did nothing. We also forgot some clothes in the closet, knowing that that was the last place we’ve been and stayed. When I called the front desk to let them know that we had left those clothes there, we were told so sorry there’s nothing in the closet. We knew they were going to say this because of what we saw. I said to them that’s strange we just checked out of that room and that’s where we left them. So I said ok. About a half an hour or so later I got a call from the hotel from Patricia saying guess what so I stop her and I said you found our clothes she said yes. I told her we knew it was there because that was the last place we were and we just checked out . So be careful of leaving things behind you might not get it back. I worked at a hotel , I asked the front desk agent if they had a lost and found department she said yes. I told her then you should be able to go into your computer in lost and found and there you should see if the items I left in the room was turned in by housekeeping and also the name of that housekeeper. She put me on hold and never came back. That lead me to believe that they had no such system set up.
The bed was very comfortable, the bathroom was ok the reason for ok the sink had lots of cracks in it as though someone dropped something in it. The room was very clean, had to ask for towels and get the room to be serviced. Breakfast was ok could’ve been better the bacon was extremely burnt. Did like that they had coffee all through the day and night. Front desk agent was very friendly did address any concerns you had.
Stayed in October 2023
Reviewed: September 21, 2023
Brenda
United States of AmericaIt had a smell
It was big and clean
Stayed in September 2023
Reviewed: July 18, 2023
Mireya
United States of AmericaVariety
Ugh
Stayed in July 2023
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