11303 Westheimer Rd., Westchase, Houston, 77077, United States of America
#175 of 429 hotels in Houston
Guests' ChoiceBased on 1142 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.3
Value for money
8.2
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Ricardo
United States of America1. The hotel could have a simple wine opener to facilitate guests' arrangement. 2. Clean elevators floor at evening
Stayed in April 2024
Reviewed: April 29, 2024
Monica
United States of AmericaTraffic and the smell of cigarettes.
Location was near shopping and eatery.
Stayed in April 2024
Reviewed: April 19, 2024
Wim
NetherlandsLocation is pretty far away from most of my business contacts; I'm used to stay in the Galleria area which is a more strategic location from my perspective
Very convenient and clean room, good breakfast.
Stayed in April 2024
Reviewed: April 19, 2024
Francisco
United States of AmericaWhen you arrive and they surprise you to leave 150 dollars deposit for each night plus the stay payment I couldn't stay another day the next day I moved to another hotel across the street you need notify before arriving
Just the room
Stayed in April 2024
Reviewed: April 18, 2024
Silvia
United States of AmericaLimited gluten free options for breakfast. Noisy guests (not very sound proof walls). Very small parking spaces.
Loved breakfast. Super clean and comfy beds. Friendly staff and several nearby restaurants.
Stayed in April 2024
Reviewed: April 14, 2024
Trina
United States of AmericaThe area
Rooms were nice the area did not care for
Stayed in April 2024
Reviewed: March 30, 2024
Javion
United States of AmericaThe elevators took forever it was ridiculous
The breakfast was pretty good and the staff was okay
Stayed in March 2024
Reviewed: March 28, 2024
Dekerry
United States of AmericaNone
Awesome staff great customer service
Stayed in March 2024
Reviewed: March 25, 2024
Olubiyo
NigeriaRequesting for housekeeping. If you forget to make a request, the room will not be attended to.
Breakfast ok.
Stayed in March 2024
Reviewed: March 17, 2024
Freda
United States of AmericaThe elevator could have been mopped throughout the day. The breakfast was not that good. The eggs and meat were dry.
Bed was comfortable
Stayed in March 2024
Reviewed: March 17, 2024
Elisha
United States of AmericaRoom 211 faces the street. The noise from motorcycles and speeding cars were annoying.
The hotel was clean and safe. The staff was friendly.
Stayed in March 2024
Reviewed: March 14, 2024
Rosa
United States of AmericaElevator out of order on a busy Spring break week
Clean and friendly staff
Stayed in March 2024
Reviewed: March 8, 2024
Catherene
United States of AmericaElevator ms always broke. 1st time I stayed there only 1 worked; then this last time both were out. Stairs take out outside to go back to the lobby.
Clean decent and cute. Staff friendly. Room was comfy.
Stayed in March 2024
Reviewed: March 1, 2024
Kenneth
United States of AmericaI didn’t receive my IHG rewards points My rewards number is 277799916 Please make sure my points are associated with my 4 night stay Thansk
Stayed in February 2024
Reviewed: February 22, 2024
Joane
United States of AmericaParking was too tight on first level and being a women going on the underground parking felt too dangerous.
Location
Stayed in February 2024
Reviewed: February 5, 2024
Mitzi
United States of AmericaParking was somewhat limited when we arrived at around 8:00pm on a Saturday night and signage was confusing or nonexistent in the parking garage. No one at front desk to check us in. We hate to go to staff only office to find someone. We requested an accessible room but the toilet was standard size and not ADA toilet. Too short for both of us to be comfortable.
Breakfast was hot and good. Everything offered was available when we went down about 8:30am on a Sunday morning. Attendants were there making sure all questions were answered and supplies were there.
Stayed in February 2024
Reviewed: January 31, 2024
Alia
JordanThe room was clean and comfortable. They had water available all day long, breakfast was buffet style and good. Location was good for us. Staff was friendly.
Stayed in November 2023
Reviewed: January 15, 2024
Courtney
United States of AmericaThe juice machine not having apple juice watered down Still happy with having juice options!!
Small hearty variety Protein packed & carbs options
Stayed in January 2024
Reviewed: January 4, 2024
Dariah
United States of AmericaAll was well.
The location was central to everything, stores, food & entertainment.
Stayed in January 2024
Reviewed: December 20, 2023
Chris
United States of AmericaDid not like the $150 security deposit on top of rate for room. And it takes a week to get it back.
Staff and room was great
Stayed in December 2023
Reviewed: December 4, 2023
Olubiyo
NigeriaConsideration for lunch and dinner
Breakfast is awesome. the location is fantastic.
Stayed in December 2023
Reviewed: December 4, 2023
Ibilaja
United States of AmericaThe Bed sheet needs to be change
the hotel enviroment is clean,easlly accessible,awesome staffs and all round good services
Stayed in December 2023
Reviewed: November 28, 2023
Imran
United States of AmericaHad to ask for room service 4 times before getting it.
Good location. Amenities and restaurants are accessible. Clean and comfortable rooms.
Stayed in November 2023
Reviewed: November 4, 2023
Laith
BelgiumNo mini bar available not even a small bottle of water to make coffee
Location
Stayed in October 2023
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