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  5. Reviews of Holiday Inn Express Hotel & Suites Jackson - Flowood, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Jackson - Flowood, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

112 Ridge Way, Flowood, MS 39232, United States of America

#6 of 10 hotels in Flowood

Guests' Choice

Review Score

Based on 236 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2024

    8.0
    I would stay again!
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was not ready for use

    Spacious room

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    pleasant, clean, & quite thank you
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    bathroom was small, we make it work :)

    we always enjoy Flowood, good location easy access to shopping & restaurants

    Stayed in February 2024

  • Reviewed: October 4, 2023

    9.0
    Enjoyed my stay here and will book here again when going back the the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location suited my purpose for being in that area. Restaurants and shopping close by was a perk. It was clean and quiet. Breakfast was very good and certainly saves time and money.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    Clean and conveniently located

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    It was a very short distance from my wife’s dr and in nice location.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The door on the adjacent room are to thin, my 3 year old daughter and I were in the hall at 630 pm and could hear a girl screaming in the next room from what I can assume was fornication.

    Nice new clean

    Stayed in August 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing we didn’t like was our neighbors for the weekend. They were extremely loud even after the “quite time”. Nothing we didn’t like about the hotel.

    We had a great time. The location was the adults favorite thing. The kids loved the pool and the breakfast.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Was fine other than the No early Booking
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff. No early booking but i called beforehand and they said i could check in early

    The room

    Stayed in July 2023

  • Reviewed: June 2, 2023

    9.0
    Mom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Room was comfortable. Nice to have oprion for breakfast on the site.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Desk agent at check in wasn’t very friendly

    Very clean and rooms were in excellent condition.

    Stayed in May 2023

  • Reviewed: April 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast selection was nice. However, food in the warming containers was cold. We did not find a microwave to be able to warm it up.

    Room was very nice, comfortable bed. Pancake machine for breakfast was a nice touch. Plenty of parking available.

    Stayed in April 2023

  • Reviewed: November 21, 2022

    8.0
    We stayed there while in town for dance competition and excellent beds and Bkfast! will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    location breakfast and beds

    Stayed in November 2022

  • Reviewed: August 15, 2022

    8.0
    Overall very good.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The renovations stopped the breakfast service and created some trip hazards.

    Stayed in August 2022

  • Reviewed: June 21, 2022

    7.0
    Pretty good stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Construction taking so long

    It wasnt what I was use to. Still under construction

    Stayed in June 2022

  • Reviewed: June 13, 2022

    7.0
    The stay was nice and we stayed peacefully after the Crowder Concert.
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night

    I was thrown off a little when we showed up and there was construction taking place inside the hotel. The construction ended up not being a bother, but was just unexpected. The pool was also under construction. Everything in the hotel appeared to be in an updating process though.

    The hotel was updated (paint, etc.). Our room was big and had plenty of room in our King Suite. The hotel staff was nice and welcoming. The hotel was also close to many places to eat and attractions.

    Stayed in June 2022

  • Reviewed: May 23, 2022

    9.0
    Loved the suites
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was in reconstruction. The pool was closed, which was very disappointing.

    The location was very centralized. it was close to many shops and restaurants. We stayed in a suite and I was very impressed with the size of the room.

    Stayed in May 2022

  • Reviewed: May 22, 2022

    9.0
    Above averages
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Better pillows limited tv Chanel’s clogged shower head

    Said it was unavailable

    Stayed in May 2022

  • Reviewed: May 10, 2022

    7.0
    Room was great but breakfast was lacking
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was grab and go

    Location

    Stayed in May 2022

  • Reviewed: March 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little smaller than I wanted.

    Cleanliness

    Stayed in March 2022

  • Reviewed: February 1, 2022

    9.0
    BEST HOT BREAKFAST on the road these days!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I have nothing bad to say. Everything was neat and in order. The staff is friendly and always greeted us with a nice smile. In the summer they have a nice pool area for cooling off. Keep up the good work, I look forward to seeing the final renovations.

    Traveling during the Covid restrictions for the past 2 years has been quite the challenge. This location has exceeded our expectations by providing an excellent hot breakfast with eggs/ egg white omelettes/ crispy bacon/ sausage/ hot fresh biscuits with gravy/ fresh fruit/ yogurts/ breads/ pastries/ hot and cold cereal. The cook on site is super friendly and you can tell he loves his job and takes pride in serving others. I have to say the breakfast was the best part of our stay. They are renovating this hotel, we were not disturbed by any sounds during our stay. Although the room needed updating, the beds were very comfortable and they even provided many different pillows to choose from to help with that awkward pillow situation.

    Stayed in January 2022

  • Reviewed: January 20, 2022

    9.0
    I had a nice and professional experience at the Holiday Inn.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Only issue was they had outdated yogurt-I brought it to their attention and it was immediately take min care.

    Great location…within walking distance of a great restaurant-Table 100…friendly front desk-the gentleman was very helpful-friendly breakfast host-breakfast was pretty good actually.

    Stayed in January 2022

  • Reviewed: January 3, 2022

    8.0
    Totally its good place to stay in
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    they need to put additional plates in the breakfast, because it was only around 4 types.

    cleane, near to the restaurants, markets and shops, staff were nice

    Stayed in January 2022

  • Reviewed: December 7, 2021

    7.0
    Comfy and Clean Room
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unable to accommodate early check-ins and the front desk staff did not even offer alternative. The noise due to renovation of the hotel.

    The comfortable bed, cleanliness, location and the breakfast buffet.

    Stayed in December 2021

  • Reviewed: November 21, 2021

    7.0
    I always enjoy my stay with HIE at this location; the location and amenities are very satisfactory.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I was disappointed that I was not able to cancel my reservation. I booked the room as a weekend getaway, but my traveling companion had to back out, and I did not want to come alone. However, I had to travel alone so as not to pay for a room and not use it.

    Breakfast was satisfactory. The selection of items is always very good, and the staff was courteous and helpful. The attendant actually provided me with assistance beyond what I consider his job description. The cinnamon rolls are always delicious!

    Stayed in October 2021

  • Reviewed: November 16, 2021

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff. Ease of check in and check out. Location.

    Stayed in November 2021

Showing 1 - 25

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