10573 Brightman Boulevard, Jacksonville, 32246, United States of America
#4 of 165 hotels in Jacksonville
Guests' ChoiceBased on 617 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.2
Staff
9.2
Value for money
8.8
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Evangelina
United States of AmericaPool. I don't like the 25 dollar deposit.
Breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Brooke
United States of AmericaVery close to the university and dining!
Stayed in April 2024
Reviewed: April 13, 2024
Stephanie
AustraliaNothing.
This was a great property. We only stayed one night on a road trip so can’t really comment on location, but the facilities were great, the room was very comfortable and quiet, free breakfast and parking. They also have a pool and other facilities that we didn’t get the chance to try. Staff lovely and friendly.
Stayed in April 2024
Reviewed: April 1, 2024
Ashley
United States of AmericaNothing
The staff were great! We got there later than expected. We were completely wiped out but they lifted our spirits with their friendly smiles. The room was clean, the pool was nice, and breakfast was enjoyable.
Stayed in March 2024
Reviewed: March 13, 2024
Sarah
United States of AmericaEverything was perfect
The breakfast, the bed was so comfortable too, and the staff!
Stayed in March 2024
Reviewed: February 15, 2024
Lopez
United States of AmericaEverything
Location, staff,
Stayed in February 2024
Reviewed: February 4, 2024
Jennifer
United States of AmericaN/A
Convenient Location
Stayed in February 2024
Reviewed: January 31, 2024
William
United States of AmericaEverything was fine.
The breakfast was awesome.
Stayed in January 2024
Reviewed: January 31, 2024
Mary
United States of AmericaMy husband and I stayed at this location due to having an appointment at Mayo Clinic. We have stayed at this location in the past for the same reason. The location and comfort are both a plus.
Stayed in December 2023
Reviewed: January 22, 2024
Lakeisha
United States of AmericaN/A
The property was very clean, professional staff, great location,
Stayed in January 2024
Reviewed: January 22, 2024
Nikki
United States of AmericaGreatly disliked the really thin toilet paper, the thin/flat pillows on our king-sized bed, and how LOUD this hotel was. We could hear doors slamming from the floor above us, and people singing down the hall which echoed in our room.
Loved the 60-second pancake machine at breakfast, and our very comfortable king-sized bed!
Stayed in January 2024
Reviewed: January 15, 2024
Fabiola
United States of AmericaThe shower could be better.
Excellent room and breakfast!
Stayed in January 2024
Reviewed: January 12, 2024
Cassandra
United States of AmericaOnly thing I didn’t like about the room was the shower which could’ve been better updated instead of a regular tub, refrigerator was rusty, & the conjoined door that it had in it that didn’t look safe at all.
I loved the breakfast, the spacious of the room and restroom.
Stayed in December 2023
Reviewed: January 4, 2024
Tracy
United States of AmericaBreakfast! Most comfortable bed.
Stayed in December 2023
Reviewed: January 2, 2024
Jade
United States of AmericaI love how CLEAN it was. No complaints. The staff was very friendly and allowed me to extend my stay; I didn't feel rushed to leave during checkout. It's a tranquil area as well.
Stayed in December 2023
Reviewed: January 1, 2024
Brandon
United States of AmericaEverything was good only thing that didn't work was the tv being able to stream stuff on my device.. This was not a bad thing because the cable worked well..
The hotel was very clean and accommodating. My family enjoyed there time.
Stayed in December 2023
Reviewed: December 22, 2023
Kim
United States of AmericaThe box spring had a visible stain.
The staff was great, cordial, and professional.
Stayed in December 2023
Reviewed: December 6, 2023
Melissa
United States of AmericaEverything was great
Easy to find - clean
Stayed in December 2023
Reviewed: December 2, 2023
Bernice
United States of AmericaNeeds more fresh fruit options.
Large selection of items at the breakfast. All item were tasteful.
Stayed in December 2023
Reviewed: November 30, 2023
Jamie
United States of AmericaExcellent customer service and very clean!
Stayed in October 2023
Reviewed: November 25, 2023
Crea
United States of Americanothing maybe water bottles in the room
great clean room. good breakfast..nice staff.. good location.
Stayed in October 2023
Reviewed: November 14, 2023
Lori
United States of AmericaThe room was big, quiet, and clean. The bed was comfortable. The breakfast gave a nice variety of food and the pancakes were so good. The staff was very accommodating and friendly.
Stayed in November 2023
Reviewed: November 13, 2023
Takiya
United States of AmericaEverything was very clean. The room was excellent
Stayed in November 2023
Reviewed: November 4, 2023
Tonia
United States of AmericaN/A
Clean, cozy, and convenient location. The breakfast was amazing! Staff was friendly and accommodating to my needs.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content