75-146 Sarona Road, Kailua-Kona, HI 96740, United States of America
#8 of 19 hotels in Kailua-Kona
Guests' ChoiceBased on 449 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
7.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Sullivan
United States of AmericaWhy have full breakfast in a location that’s tourist town.
The elevator and pool. Location did not suck.
Stayed in May 2024
Reviewed: April 24, 2024
Mary
United States of AmericaNo patio or balcony.
Location and staff….
Stayed in April 2024
Reviewed: March 29, 2024
Nicole
United States of AmericaDidn’t really care for the food. The breakfast times are a little short. The tv in the room was hard to navigate i think a guide should be provided.
Location was great walking distance to many stores. Room was good a/c was nice and cold.
Stayed in March 2024
Reviewed: March 4, 2024
Lucky
United States of AmericaBeds were a bit firmer then I’d like
Good location, with decent accommodations like pool, jacuzzi and workout room. Breakfast wasn’t that bad either.
Stayed in March 2024
Reviewed: February 8, 2024
Aggeliki
GreeceComplimentary breakfast
Stayed in February 2024
Reviewed: January 11, 2024
Frank
United States of AmericaIt was still exensive. Total 400 a night for the room
Stayed in January 2024
Reviewed: January 1, 2024
Mikhail
United States of AmericaBreakfast was too simple
It was clean without surprises
Stayed in December 2023
Reviewed: December 11, 2023
Reza
United States of AmericaThe booking.com says 2 bedroom apt, but it's misleading because no such rooms exists in this hotel, it's a 2 double bed and a sofa suite. Aso, no free parking, I was charged $10.00 for 1 night parking.
The reception girl was very nice, the beds were very comfortable, decent breakfast.
Stayed in December 2023
Reviewed: November 12, 2023
Tania
AustraliaIt was a very busy time during our stay so sometimes the rooms might not have had clean towels left. We just needed to go get them and staff were very apologetic
Staff members put on an early breakfast for all the athletes and family before they headed down to the Ironman world championship race. Yes at 4.30 am the buffet was full of all the great food they had been serving all week. They went above and beyond and it was truly appreciated. So much kindness
Stayed in October 2023
Reviewed: October 19, 2023
Kim
New ZealandHard to fault anything to be honest, perhaps the fact that the pancake machine wasn’t working at all during our stay 😅
We were there for a Kona Ironman, ideal proximity to the event. Breakfasts were basic but good and done well. Room was quite spacious, plenty of storage and super clean. Great shower and bathroom in general.
Stayed in October 2023
Reviewed: October 19, 2023
Natalie
United States of AmericaBreakfast, spacious room, friendly staff
Stayed in October 2023
Reviewed: October 19, 2023
Pauline
SwitzerlandThe complimentary breakfast is not worth the name. It is a nightmare come true for anybody with a prejudice about bad US food habits. No fruits or regular yogurt available, everything offered was fatty and/or full of sugar. Considering what we paid for the room, this breakfast is just not good. Nice coffee shops with fresh and healthy options close by (but of course at additional costs).
Great location in the middle of Kona, convenient with parking around the building available for free. We were in Kona in the week of the Ironman for two nights and we appreciated the possibility to join in on the festivities around the competition thanks to the great location. The room was big (king suite was the only room left when we booked, so possibly regular rooms will be smaller) and well equipped.
Stayed in October 2023
Reviewed: October 2, 2023
Melody
United States of AmericaPricey?
Accessible location, spacious room (more space than what we really needed to use). breakfast
Stayed in September 2023
Reviewed: September 27, 2023
Jean
United States of AmericaPaid parking, considering the price of the room.
Staff was very welcoming. Location was awesome: just a few minutes to the main road and attractions. Rooms were nice and clean.
Stayed in August 2023
Reviewed: September 19, 2023
Donald
United States of AmericaBreakfast. Poor even compared to typical "free" hotel breakfasts, and many items out by 9:30.
room cleanliness. Wi-Fi.
Stayed in September 2023
Reviewed: September 14, 2023
Noreene
United States of AmericaFinding a parking spot can become difficult if you come back late. You pay $10/day(+tax)… yes, they tax the parking. I wish they had rice or potatoes with their breakfast luncheon meat, Portuguese sausage to cut through the saltiness instead of having biscuits and gravy everyday which is also salty.
The location is so convinient. It’s walking distance to the beach, shops, restaurants and the farmers market. The room is very spacious with microwave and mini fridge. They lend out beach towels going out and exchange as often as needed. The staff are friendly, especially, Donna from the front desk. The house keeping are considerate about changing the towels. Pancakes & P.O.G. Juice for breakfast.
Stayed in September 2023
Reviewed: August 28, 2023
Rkm
United States of AmericaLocated in congested area on narrow, one-way road. No valet or porter service when we checked in about 8pm.
Liked breakfast & room
Stayed in August 2023
Reviewed: August 11, 2023
Philip
United KingdomNothing
Central location
Stayed in August 2023
Reviewed: July 21, 2023
Saravanan
United States of AmericaCockroaches and other insects in room.
Breakfast
Stayed in July 2023
Reviewed: July 14, 2023
Kerry
United States of Americaclean, convenient, great breakfast
Stayed in July 2023
Reviewed: June 10, 2023
Kathrine
United States of AmericaI asked for a room close to the elevator due to having shoulder surgery done. Receptionist gave a room at the end of the hallway.
Location
Stayed in June 2023
Reviewed: June 4, 2023
Virginia
United States of AmericaThe pool
Breakfast is great
Stayed in May 2023
Reviewed: May 30, 2023
Paul
IsraelWe arrived late at night after a long flight and left the next morning. The room was fine; breakfast was barely adequate. Our only real complaint was the exorbitant cost. For a quick one night stay, try to find something less expensive.
Stayed in May 2023
Reviewed: May 15, 2023
Candace
United States of AmericaPillows were soft. Lower floor was awkward and people from the parking lot could see into the hotel rooms. The elevator was down.
Breakfast was a great added bonus. The hot tub was amazing. Location was super Convenient. Staff were friendly
Stayed in May 2023
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