3411 Elvis Presley Boulevard, Memphis, 38116, United States of America
#80 of 185 hotels in Memphis
Guests' ChoiceBased on 969 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.5
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Gibbon
United States of AmericaWould've been nice to have some tables and chairs on the back patio outside the pool area
Staff was amazing, very good breakfast
Stayed in May 2024
Reviewed: May 11, 2024
Sharon
United KingdomEverything was great
An amazing welcome, hotel was lovely and everything was clean. Best hotel so far on our trip
Stayed in May 2024
Reviewed: May 8, 2024
Peter
United KingdomNot much - but weirdly the airport noise was noticeable from Midnight onwards (engine thrust noise). Not that bad but something to be prepared for if you are a light sleeper. We turned off the aircon which would probably disguise the noise anyway.
Set back from the road the property is relatively quiet most of the time. Standard rooms for a HIE hotel. Breakfast with reasonable choice, kept well stocked through the service period. Secure parking. Not far to Graceland, but hotel provides shuttle bus service to there (and return) and also to the airport.
Stayed in May 2024
Reviewed: April 29, 2024
Marlene
United States of AmericaClose to Graceland, easy to find
Stayed in April 2024
Reviewed: April 26, 2024
Kimmo
FinlandThe location. The ride to downtown takes a while.
It was clean. Staff was really helpful and wonderful. Walking distance to graceland.
Stayed in April 2024
Reviewed: April 23, 2024
Laterrilyne
United States of AmericaIce machine wasn’t working on the floor I was on and the tv service wasn’t clear and not functioning properly. Only one of the two parking gated worked at the time of my stay.
The Gated parking
Stayed in April 2024
Reviewed: April 14, 2024
Helen
United States of AmericaBathtub is slippery
Good location. It is close to Graceland
Stayed in April 2024
Reviewed: April 11, 2024
Larissa
United States of AmericaBreakfast was hot, great options
Stayed in April 2024
Reviewed: April 8, 2024
Sharon
United States of AmericaThey’re ready for a remodel
The staff and service are amazing!
Stayed in April 2024
Reviewed: April 3, 2024
Ezra
United States of AmericaSurrounding properties were not up to par compared to the hotel.
Staff was friendly, breakfast amazing, clean, nice workout room, 5 min drive from Graceland.
Stayed in April 2024
Reviewed: April 2, 2024
Michael
United States of AmericaThe metal on the frames was rusty and or yellowing making the roo look dirty or not kept up adequately.
The breakfast was well stocked and appreciated.
Stayed in March 2024
Reviewed: April 1, 2024
John
United States of AmericaWe did not get the king size room we reserved, we were there for a couple of days and could not put shade up for any daylight and the second day we came back and we were locked out of room. No remote for tv and when we asked for one we were given remote which was wrong.
It was very clean and staff friendly.
Stayed in March 2024
Reviewed: March 19, 2024
Jessica
United States of AmericaI thought there was blood or vomit splatter on the bathroom door frame. Turns out it was rust! I bought my concern to the front desk lady and she explained what it was.
Breakfast was amazing. Front desk staff were very friendly and helpful. She explained one concern I had and that the whole hotel will be getting an upgrade!
Stayed in March 2024
Reviewed: March 14, 2024
Anna
United KingdomDeeper cleaning of the room, bathroom area, around the toilet was yellow! Shuttle bus runs limited hours so if we need to get to the airport early of late, there is no service provided.
Beds, breakfast and staff were great.
Stayed in March 2024
Reviewed: March 8, 2024
Robert
CanadaNo cereal nor yogurt at breakfast
Convenient location…quiet and clean
Stayed in March 2024
Reviewed: February 23, 2024
Jason
United States of AmericaMcGwire in room were stained. Rust on bathroom door frame. Staff- desk agent was polite but spoke way too fast when giving her check in information. I know she goes through the info hundreds of times a week but for me it was the first time.
Fenced parking
Stayed in February 2024
Reviewed: February 7, 2024
Stephen
United States of AmericaArea not very nice, rough neighbor hood
Hotel meet expectations
Stayed in February 2024
Reviewed: February 3, 2024
Cynthia
United States of AmericaBathroom floor was sticky.
Staff were kind and attentive.
Stayed in February 2024
Reviewed: February 1, 2024
Brian
United States of AmericaBreakfast was good
Stayed in January 2024
Reviewed: January 6, 2024
R
GermanyIt is nothing special, but you get what you pay for. Even though we reserved a room with two separate beds, we got one with a singe kin-size bed. The mirror in the bathroom was partially broken.
The staff was very friendly and helpful. Especially Ms. Duffy was very kind and gave us excellent advice on what to do in Memphis. The price-performance ratio is very good, and the location is great as it is close to the airport and to the Graceland mansion. In addition, parking is for free. The rooms and the breakfast are ok. Everything is clean.
Stayed in January 2024
Reviewed: December 4, 2023
Tammy
United States of AmericaThe carpets need replaced.
The breakfast was awesome. The hotel was one of the cleanest we’ve ever stayed at on any trip. The location was ok, but we knew we stayed out of downtown.
Stayed in December 2023
Reviewed: November 29, 2023
Tamara
United States of AmericaSheets were thin and not that comfy.
Check in and out were easy. Room was nice and quiet! Breakfast was good. The wonderful woman serving in the breakfast area made the day - friendly, helpful, just so cheerful!!! Keep that lady!
Stayed in November 2023
Reviewed: November 26, 2023
Deanna
CanadaThe room carpet was dingy
The breakfast was plentiful and the warm iced cinnamon buns were delicious.
Stayed in November 2023
Reviewed: November 26, 2023
Schultz
United States of AmericaOverhead light for entry area never worked. Told staff on first night and still never fixed. Stayed 2 nights.
Locked free parking lot, good breakfast, friendly staff.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content