565 South Mount Juliet Road, Mount Juliet, TN 37122, United States of America
#5 of 12 hotels in Mount Juliet
Guests' ChoiceBased on 475 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.0
Value for money
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Melinda
United States of AmericaThe breakfast was great!!! A lot of choices.
Stayed in May 2024
Reviewed: May 7, 2024
Stacey
United States of AmericaQuick in and out. Very clean and comfortable. Room was clean and well maintained.
Stayed in April 2024
Reviewed: April 30, 2024
Chelsea
United States of AmericaNothing negative
Clean and friendly. Awesome staff.
Stayed in April 2024
Reviewed: April 21, 2024
Samuel
United States of AmericaI couldn’t find a thing I didn’t like!!
Breakfast had a lot of variety and was nice and fresh. Breakfast staff was friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Dennis
United States of AmericaI felt the breakfast menu could be expanded to include other options such as hashbrowns,, or another style of potatoes.
Stayed in April 2024
Reviewed: April 13, 2024
Erica
United States of AmericaEverything was pretty great we did have to kill a roach in our bathroom but that happens.
The amazing breakfast was so helpful with a traveling family. Staff were helpful and very kind.
Stayed in April 2024
Reviewed: April 5, 2024
Joyce
United States of AmericaLocation
Stayed in April 2024
Reviewed: March 18, 2024
Shane
United States of AmericaNothing
Close to anything one may need
Stayed in March 2024
Reviewed: February 16, 2024
Susan
United States of AmericaNothing
Front desk employees were awesome. Sheet count was great. Low noise inside, road noise not great so I turned the unit to constant fan and the eliminated all noise. Everything very clean.
Stayed in February 2024
Reviewed: January 17, 2024
Melissa
United States of AmericaDesk clerk was super friendly. He let us choose what floor we wanted to be on.
Stayed in January 2024
Reviewed: January 11, 2024
Freeda
United States of AmericaBecause of weather and closer to the job
Stayed in January 2024
Reviewed: January 10, 2024
Celeste
United States of AmericaLiked everything.
Second time here. Great staff. Great room. Great hot and cold breakfast. Perfectly located. Thank you.
Stayed in January 2024
Reviewed: December 17, 2023
James
United States of AmericaN/A
Everything, staff was super.
Stayed in December 2023
Reviewed: December 16, 2023
Celeste
United States of AmericaLiked everything.
Super clean, fresh, beautiful, great breakfast choices, perfect location and Superb staff.
Stayed in December 2023
Reviewed: November 26, 2023
Mazzaferro
United States of AmericaThe automatic curtain wouldn’t go back down, called front desk at 3, when we left the room for a few hours, the curtain wasn’t looked at or fixed when we returned at 8pm. The front desk came up and pulled the shade closed, wasn’t fixed the remainder of our stay. Also the duvet and pillows were very uncomfortable.
The room size
Stayed in November 2023
Reviewed: November 20, 2023
Aaron
United States of AmericaPull out couch was extremely uncomfortable
Clean, friendly, great location
Stayed in November 2023
Reviewed: November 12, 2023
Danny
United States of Americaprice for seniors was high
breakfast and staff great
Stayed in October 2023
Reviewed: October 27, 2023
Ariks
United States of AmericaAll good. There is absolutely nothing to complain about. Even the parking lot was fresh and clean.
Nice, clean rooms. Very quiet. The staff was professional and helpful both checking in and out. When we come down from Crossville to visit Family, this is where we stay.
Stayed in October 2023
Reviewed: October 22, 2023
Dixon
United States of AmericaN/A
Location
Stayed in October 2023
Reviewed: October 17, 2023
Ruth
United States of AmericaPleasant front desk and breakfast staff. Rooms were clean and hotel has a great location.
Stayed in October 2023
Reviewed: September 11, 2023
Mindy
United States of Americacleaning staff came a little early (like 8am)
stayed many times, always clean and people very nice
Stayed in September 2023
Reviewed: September 3, 2023
Hans
SwedenNice hotel, a few restaurants in the area. Nice breakfast. We played golf in the area during a road trip.
Stayed in August 2023
Reviewed: August 23, 2023
Miles
United States of AmericaVery close to shopping and restaurants. The hotel was nice and clean. Good breakfast. Comfortable bedrooms.
Stayed in August 2023
Reviewed: August 21, 2023
Bruce
United States of AmericaCleaning Staff a bit pushy on check out day. On check out day the crew was waiting at the door to get in to clean way before checkout time and we felt rushed to get things packed and out of the room.
2 people made our stay pleasant and a wonderful experience. Rodney at the front desk was a joy to interact with each and everyday during our 8 day stay. We had to extend our stay by 2 days and he worked to get us rooms so we would not have to leave and book into another hotel. The other person was Renee. Renee had the task of serving breakfast and she was extremely good at providing a good tasting, plentiful breakfast and not running out before everyone who wanted food had the same choices no matter what time they arrived. These 2 fine people went overboard to make everyone feel at home.
Stayed in August 2023
Buchenberg, Germany
Sirmione, Italy
North Platte, USA
Óbidos, Portugal
Clonakilty, Ireland
Catania, Italy
Kuopio, Finland
Hanoi, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content