269 Evans Avenue, Mount Sterling, KY 40353, United States of America
#1 of 3 hotels in Mount Sterling
Guests' ChoiceBased on 185 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
9.2
Value for money
8.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Raymond
United States of AmericaBreakfast was great. Rooms were clean and the location was perfect based on our destination.
Stayed in April 2024
Reviewed: May 13, 2024
Selena
United States of AmericaGreat staff. Clean and good location. Has a good breakfast choice.
Stayed in May 2024
Reviewed: April 23, 2024
Phil
United States of AmericaPoor water pressure. Rough towels.
Friendly staff. Clean. Close to where we needed to be. Great Breakfast
Stayed in April 2024
Reviewed: March 24, 2024
Tammi
United States of AmericaClean and Comfortable
Stayed in March 2024
Reviewed: November 11, 2023
Carpenter
United States of AmericaClean, comfortable and so peaceful! Staff was amazing!
Stayed in November 2023
Reviewed: June 25, 2023
Jimmy
United States of AmericaPets that was allowed at property
Very clean. Good breakfast.
Stayed in May 2023
Reviewed: May 15, 2023
Jennifer
United States of AmericaThe staff was very friendly, and the hotel was clean!
Stayed in May 2023
Reviewed: May 15, 2023
Chris
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 28, 2023
Ciara
United States of AmericaNothing, everything was great.
Great Breakfast, and friendly Staff. Very pleasant stay.
Stayed in April 2023
Reviewed: April 3, 2023
Ewers
United States of AmericaThe location was a little odd but not horrible
The room was excellent! The breakfast was wonderful!
Stayed in April 2023
Reviewed: April 2, 2023
Dwain
United States of AmericaThe shower had not been cleaned in the first room. There were hairs (more then 2 or 3) on the floor of the shower. We were given another room and there was a similar issue only this time the bed had a stain on it and there was mildew in the shower and hairs. Then switched to the next room and it was minimal. So I just cleaned the hairs that were left in the shower and moved on. By the time we had been moved it was 1 am. I was too tired to go back downstairs to talk with the young lady there about the cleanliness issue of the shower again.
The shower water was nice and hot! The beds were comfortable.
Stayed in April 2023
Reviewed: March 20, 2023
Suzanne
United States of AmericaWe were in Rm 101. There was a problem with the shower draining out of the surround onto the bathroom floor and out into the entrance hall. We had to create a “towel dam” to prevent this. We informed the manager as this is a safety issue.
The staff was friendly and accommodating. Our room and public areas were very clean. The breakfast buffet was excellent
Stayed in March 2023
Reviewed: January 15, 2023
Kenneth
United States of AmericaOur concern was the lack of safety in the bathroom/shower. There was no safety bar to hold onto while taking a shower. The shower floor was a bit slippery; we placed a towel to stand on. Also, there was no hook or rack to hang up wet towels or clothing items. The bed was a little too soft for us, although the bedding was very clean.
Breakfast was good with a variety of options. The room was large and very clean.
Stayed in January 2023
Reviewed: October 24, 2022
Bashaw
United States of AmericaWallpaper was peeling a little in our room.
The room was huge and the king size bed was very comfortable. The young woman, behind the desk, who was there in the morning and day, was very friendly and helpful. She is a huge asset to this hotel!!
Stayed in October 2022
Reviewed: September 20, 2022
Rhonda
United States of AmericaThe staff was very friendly. The rooms were clean. Will definitely stay again!
Stayed in September 2022
Reviewed: August 29, 2022
Ilene
United States of AmericaThe room could of been cleaner
The staff was very helpful
Stayed in August 2022
Reviewed: August 2, 2022
Roni
United States of AmericaThe elevator had a funky smell but nothing that can’t be fixed.
The room sizes and quality of rooms.
Stayed in August 2022
Reviewed: July 17, 2022
Taquayla
United States of Americaconvenient
Stayed in July 2022
Reviewed: July 9, 2022
Jennifer
United States of AmericaThe beds and the pool and how clean the room was
Stayed in July 2022
Reviewed: June 28, 2022
Bobby
United States of Americastaff was not very personable or helpful
clean and roomy
Stayed in June 2022
Reviewed: June 20, 2022
Michelle
United States of Americanothing
everything was very nice
Stayed in March 2022
Reviewed: June 5, 2022
Horn
United States of AmericaThe staff was absolutely wonderful 😁
Stayed in June 2022
Reviewed: June 4, 2022
G
United States of Americasome of the breakfast items were missing (oatmeal not available) or over-heated (biscuits too crunchy), and the location was past a bit of "industrial" businesses, so walking to near-by restaurants was a bit unsettling.
very clean; facilities all up to date; friendly and helpful staff; good breakfast; location was near a few decent restaurants and easy access to the interstate.
Stayed in June 2022
Reviewed: May 31, 2022
Dyer
United States of AmericaVery Comfortable. Short stay but very nice front door Receptionist!
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content