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  5. Reviews of Holiday Inn Express & Suites - Nephi, an IHG Hotel

Reviews of Holiday Inn Express & Suites - Nephi, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1507 South Main Street, Nephi, 84648, United States of America

#1 of 7 hotels in Nephi

Guests' Choice

Review Score

Based on 84 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    It was nice and clean.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night

    Breakfast

    The cleanliness and the laundry room we needed to use was a good asset.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast bathroom

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Great location
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Generous size

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    I felt safe and comfortable
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    I wish that the breakfast that was offered had more dairy free options. I had to leave hungry.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    10
    A great stay
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and friendly staff

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Communication Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I was told booking.com would send bill, but they are unable to do that. Therefore I do not have an invoice for my stay despite requesting one.

    Clean, new hotel. Good breakfast

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Communication Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    We had specifically booked this property because it had an indoor pool near our location of travel. Upon checking in the pool was not in service and had been out of service for two weeks.

    Stayed in April 2024

  • Reviewed: February 5, 2024

    10
    Top pick in the Nephi area.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Everything was great!

    Great to have a hotel option in the area that was brand new. Alice at the front desk was very friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    Exceptional
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, clean hotel room, easy on and off from interstate. Pool was clean, shower was hot and plenty of parking.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Quick overnight with goood sleep
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    The hotel was new and everything was very clean. Breakfast was great with a lot options.

    Stayed in January 2024

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The blankets for the sofa bed were pretty rough/not very warm or comfortable.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    9.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were clearly underresourced at the breakfast. Location is in the outskirts of Nephi so convenient for a road trip stop, but you don’t see Nephi unless you drive in there. Not a pretty location. Reception staff were polite but not particularly friendly or engaging.

    The free breakfast was a great bonus. The selection included yogurt tubs, toast, pancakes, cereals, apples, pastries and an hot selection etc. The Denny’s in the gas station next store was ideal for dinner. The rooms were extremely comfortable and well thought out with plenty of hooks and small conveniences, as well as very comfortable beds (firm not squishy).

    Stayed in September 2023

  • Reviewed: July 26, 2023

    10
    Great Stay!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk clerk is still confused on what checking by person checked or person paying?

    Great stay, comfort is the key, and this had it.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    10
    This is a great place to stay!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was very happy excited about a new hotel in Nephi Utah and it did not disappoint. Everything about this hotel was great!

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    New and good hotel in a wilderness
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    This is a comment on all 9 hotels we stayed in during our trip (Denver, South Dakota, Yellowstone, Capitol Reef and Las Vegas. The wastage of plastic/cardboard plates and cups and the plastic cutlery now used (after Covid?!) for breakfast is appalling - there appears to be no recycling going on at all. If you want to save the planet, pack your own plates and cutlery and take washing up liquid. Nephi is tiny - don't bother with the restaurant just up the road, rude staff who gave menus and expected immediate answer and check/bill given before we had finished first (only) course. Bring sandwiches!

    Lovey new hotel (Nov 2022). Very clean, comfy and air con worked well. Friendly staff. Standard American breakfast. Only stopped one night so did not get chance to use the pool or fitness centre - but looked good

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    Very Clean, Great Location, Excellent problem resolution
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I got billed through booking.com, I also got charged through the hotel, so I ended up paying double. They said they would talk to the manager about our late check out as opposed to a second night charge and instead double charged. The manager was very prompt on getting back to me and getting things resolved. Excellent customer service and explanation of the policies. Thank you!!

    Great location, Clean hotel, pool and hot tub for the kids. Nearby restaurants. The staff were helpful and Manager is exceptional.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi login got switched late in the evening without warning; so, we lost internet access until we went down to breakfast (no answer at the front desk). The nightlight by the door was too bright and couldn't be turned off (presumably for safety).

    Very new property; so, everything is in excellent condition. For a relatively inexpensive hotel, Holiday Inn Express does a good job of making it feel like a more-expensive one.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    9.0
    Everything but check out was good.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 5 nights
    • Submitted from a mobile device

    You state it is free cancellation but charged me 174.00 dollars and the ladie at the counter could not help me with then she said she emailed my receipt and did not I had to call and get it sent.

    It was ok

    Stayed in May 2023

  • Reviewed: May 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communication Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Great room. Comfortable bed. Great breakfast. Good price. Friendly staff.

    Stayed in May 2023

  • Reviewed: March 26, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfy

    Stayed in March 2023

  • Reviewed: February 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel, good breakfast, friendly staff, and good value!

    Stayed in February 2023

  • Reviewed: February 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was so clean and brand new. bed was very comfortable

    Stayed in February 2023

  • Reviewed: January 13, 2023

    10
    Excellent!! would stay there again
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing to not like

    very clean facility and welcoming staff

    Stayed in January 2023

  • Reviewed: December 8, 2022

    10
    Brand New Place
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    This place is brand new and was opened about three weeks ago. It smelled so fresh and clean! The bed was extremely comfortable and the breakfast was quite decent. The staff was also helpful and kind. I wish I'd had time to partake in the beautiful new indoor pool and hot tub.

    Stayed in December 2022

Showing 1 - 25

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