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  5. Reviews of Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Milwaukee-New Berlin, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15451 West Beloit Road, New Berlin, WI 53151, United States of America

#1 of 2 hotels in New Berlin

Guests' Choice

Review Score

Based on 158 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unruly children that were running and loud throughout the hall floors, without parental control or supervision... I know that staff could do little about it but it did not make our stay as nice as it could have been.

    Welcoming, attentive and accommodating staff... comfortable room and amenities.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    9.0
    Very happy with the short stay we had.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Checking in was super fast. The staff was amazing. the pool and hot tub were super nice and clean. The bed was very comfortable. Complimentary breakfast had a lot of options you would normally get at other places but included omelets, sausage and biscuits and gravy. Would definitely stay there again.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    A very nice facility.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    My only complaint is very small. We stayed three nights and one morning we discovered the housekeeping staff had not left us new coffee and cups. Not a big deal, we just went to the desk and got them.

    The facility is very clean and well kept. There are some "extras" I really appreciate, such as the large vanity in the bathroom so you actually have room to put your cosmetics, meds etc. The bed was very comfortable, the tv had a great variety of channels and the room contained anything you needed. The person who helped us at check in went out of his way to locate a cart for us, as we had a lot of luggage (we'd been traveling a long time). We've stayed there several times before, and will continue to do so when we travel to Milwaukee area.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    9.0
    Very enjoyable for all....thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Not quite sure why there wasn't any vending machines for soda-water-or snacks.....it's nice to have the convenience of having a vending machine available any time of the day or night. If vandalism is stopping hotels from having vending machines...why can't the hotel add extra cameras on them to catch the culprits? Just saying.

    Breakfast was incredible....so many good choices for kids and adults.....loved it. Everytime something became low in supply---there was someone filling it up again---how nice it that...thank you. Enjoyed making pancakes with our granddaughter---she thought it was the greatest thing ever.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The fireplace that was in the pictures was not a working fireplace, it was unfortunately one of the reasons I booked this place :/ The breakfast was okay - I wish there were more meat options.

    This hotel was in a convenient location, clean, and had a great pool/hot tub. The beds were VERY comfortable and the hotel was quiet.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was excellent.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    good people
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    internet speed could be better

    The staff was very nice, I forgot my tiny Airpods, and the next day after my check out I call in and they had them for me, that was so good of them

    Stayed in December 2023

  • Reviewed: January 6, 2024

    10
    Successful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing not to like.

    Staff was amazing! Carol was amazing BUT she doesn’t sing! Lol Room service was on top of everything.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and staff is very friendly. Breakfast was delicious!

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean room, comfortable bed and pillows.

    Stayed in December 2023

  • Reviewed: October 31, 2023

    8.0
    Hotel was clean, conveniently located. I would stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Hotel was in good location for our needs - visiting relatives.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    9.0
    Very nice stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Breakfast area too crowded, no place to sit. Most Pizza places closes at 9:00 PM, even on Sat. Hotel could have more info about places to eat, including schedules. Found out, by chance, Mac D. and MOD pizza stay open late

    The staff! Pool, hot tub, decor, very clean, comfortable bed, quiet even with kids in the hotel. Environmentally cautious. Antique shop in the area. Close to Highway.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Cob webs in my room but staff took care of it

    The staff was excellent

    Stayed in September 2023

  • Reviewed: September 2, 2023

    10
    Very relaxing and enjoyable!!!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent hotel in all aspects!!!

    Stayed in September 2023

  • Reviewed: August 22, 2023

    10
    Best hotel in Milwaukee area
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints...except I wish for bacon! 😉

    Super clean, amazing water pressure in shower, super helpful and nice staff. Well run and managed hotel! We love it there and will return each time we are in Milwaukee!

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Josh is an exceptional manager and kind! So welcoming, a great listener and patient! Perfect pool hours and lovely coffee and breakfast variety!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    was a good stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    no issues.

    was overall great.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    10
    excellent
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    friendly and clean

    Stayed in June 2023

  • Reviewed: April 13, 2023

    10
    Clean hotel... will stay again in the future!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The first entrance (without lights) and driveway is odd! I would definitely avoid it and drive to the second entrance at the traffic lights.

    The hotel was very clean overall. Breakfast was nice; lots of options.

    Stayed in April 2023

  • Reviewed: December 19, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Comfortable beds, friendly helpful staff, clean, tasty breakfast!

    Stayed in September 2022

  • Reviewed: November 27, 2022

    10
    Super clean and comfortable!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was very clean! Breakfast area well stocked with a coffee bar available throughout the day. The pool had a nice hot tub. I was surprised to hear it was renovated 10 years ago - it feels like a brand new hotel. Highly recommend!

    Stayed in November 2022

  • Reviewed: November 22, 2022

    10
    Very nice to stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was hard to find.

    very comfortable, clean and the lady at the front desk was awesome and very helpful!

    Stayed in November 2022

  • Reviewed: November 13, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the young men at the desk was super friendly and helpful. it was very clean.

    Stayed in November 2022

  • Reviewed: September 27, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Clean room, nice pool, great breakfast

    Stayed in August 2022

Showing 1 - 25

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