645 East Disk Drive , Rapid City, SD 57701, United States of America
#16 of 56 hotels in Rapid City
Guests' ChoiceBased on 177 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.0
Value for money
8.1
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Ronnie
United States of AmericaGood breakfast!!!
Stayed in April 2024
Reviewed: February 25, 2024
John
United States of AmericaPillows
Stayed in February 2024
Reviewed: January 13, 2024
Loralee
United States of AmericaMore coffee. Was empty and never refilled
Pillows
Stayed in January 2024
Reviewed: December 21, 2023
Menard
United States of AmericaLoved it
Stayed in December 2023
Reviewed: October 19, 2023
George
United States of AmericaThe breakfast was fair, and there were no bananas provided.
Location to the Badlands and Mount Rushmore! Also, it had stairs that went directly to the 2nd floor which was located right near our room! And it had an extra bathroom for guests on the 2nd floor!
Stayed in September 2023
Reviewed: October 10, 2023
Belinda
United States of AmericaPrice was quoted up because of the event. I stay there before and was not that high
Breakfast was great
Stayed in October 2023
Reviewed: October 3, 2023
Helen
United States of AmericaWould like to have seen some kind of family friendly resteraunt close by .
Breakfast was good . I love the pool for the teenage boys . They loved it .
Stayed in September 2023
Reviewed: September 10, 2023
R
United States of AmericaRooms were clean, quiet, staff was friendly
Stayed in August 2023
Reviewed: August 25, 2023
Marzy
United States of AmericaThe front desk very polite and friendly. Room clean and was match what I expect.
Stayed in August 2023
Reviewed: August 10, 2023
Michael
United States of Americavery clean, staff super
Stayed in August 2023
Reviewed: July 25, 2023
Bruce
United States of AmericaElevator was down, temporary problem I guess.
Stayed in July 2023
Reviewed: July 6, 2023
Ashley
United States of AmericaThe breakfast was just OK, but it was free, so we can't really complain. I do wish that they had alternative dairy options aside from just chocolate soy milk and the pancake machine was broken every day except for our last day. That of course resulted in a sad kid.
The hotel seemed very up to date and well designed. The fixtures and furnishings were modern and everything looked well constructed. The pool was also great; my kiddo loved the water feature and wanted to be at the pool more than he didn't.
Stayed in July 2023
Reviewed: May 8, 2023
Carol
United States of AmericaNothing
Room was clean, staff was very nice, housekeeping were amazing. Breakfast had great selections. Left phone & wallet in our room by mistake one day. It was still there when we got back.
Stayed in May 2023
Reviewed: March 27, 2023
Victoria
United States of AmericaNo comment.
Rooms are cozy, clean & the breakfast was good.
Stayed in March 2023
Reviewed: March 27, 2023
Joel
United States of AmericaThe beds were super comfortable and made creaked a little! But that was our only complaint!
The bathrooms were extremely clean and the soap was so nice! The continental breakfast was outstanding and all the staff was super nice!
Stayed in March 2023
Reviewed: March 6, 2023
Jill
United States of AmericaTruly the only thing that wasn't good about our stay was the breakfast. We LOVE the pool area, we love the staff (especially the front desk guy with the beard, I wish I remembered his name) and the rooms are very comfortable and clean. The location of the hotel in Rapid City isn't bad but not great. The hotel across from it is shady and that area of Rapid City has gone downhill. The area in the immediate area of the hotel is well maintained and it's great to have Outback right next door.
The breakfast was disappointing. The last two times we have stayed the pancake maker did not work. The sausage tasted funny. We actually went down and ended up going back to our room and ordered Door Dash breakfast from McDonalds. The staff at the front desk was ALWAYS friendly but the lady working the breakfast bar was borderline rude and acted annoyed by us.
Stayed in March 2023
Reviewed: February 14, 2023
James
United States of AmericaReally Enjoyed the pool
Stayed in December 2022
Reviewed: January 26, 2023
Keith
United States of Americawe stayed because of the pool and hot tub and both had heat issues, uncomfortable to use and it was the selling point for our stay
great staff, friendly. clean comfortable rooms
Stayed in January 2023
Reviewed: October 11, 2022
Kevin
United States of AmericaI don't think I've ever stayed at a hotel/motel where the HVAC system worked properly and this was the same with this unit/hotel, and my only complaint. It took forever for the system to kick in to provide the proper temperature.
This was the quickest check-in I've ever encountered. One quick signature and he handed me the keys and we were in! They had a large selection of items for breakfast, and they all tasted were great. My wife really enjoyed the biscuits and gravy! If we didn't have a deadline that morning I would have stayed for an extra cup of coffee.
Stayed in October 2022
Reviewed: September 24, 2022
Carol
United States of AmericaGood
Stayed in September 2022
Reviewed: September 12, 2022
Kymberly
United States of AmericaPrice could be better
Staff, cleanliness
Stayed in September 2022
Reviewed: September 12, 2022
Denise
United States of AmericaBeds were a little squeaky. Bathroom ceiling was peeling.
Easy check in. Followed instructions about no feathers in the room
Stayed in September 2022
Reviewed: August 8, 2022
Martha
United States of Americacan’t complain
everything
Stayed in August 2022
Reviewed: July 13, 2022
Mary
United States of AmericaThe bath bench was good but a little uneven. The legs needed to be able to fit the tub a little better. But this is NOT your fault! The company that makes the bench should think ahead!
The handicap room was big and allowed my husband to be able to move around, get into bed, and get into the bathroom. The breakfast buffet was sufficient and met our needs. Staff was SUPER helpful and friendly!
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content