107 South Carter Road, Ashland, VA 23005, United States of America
#4 of 12 hotels in Ashland
Guests' ChoiceBased on 392 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Margaret
United States of Americatook awhile to check in and they had to upgrade room as what I had booked was not available.
Breakfast was good area crowded as there was a soccer tournament goin on. But everyone was pleasent. The staff for the breakfast area I felt could have been more helpful.
Stayed in March 2024
Reviewed: February 19, 2024
Michael
United States of AmericaSize of TV...no ports for charging phone at all.
Size of room
Stayed in February 2024
Reviewed: February 19, 2024
Judith
United States of AmericaLoud bathroom fan, no towels or bathmat provided. Called the front desk about 5 times to get towels but it was busy every time. Eventually I gave up.
Comfortable, quiet, cozy, convenient
Stayed in February 2024
Reviewed: February 8, 2024
Elizabeth
United States of Americabathroom cleanliness
Stayed in January 2024
Reviewed: November 30, 2023
Martha
United States of AmericaThe tv didn't work.
The staff was friendly & the room was clean and comfortable.
Stayed in November 2023
Reviewed: November 19, 2023
Andrew
United States of AmericaGreat visit. I'd go back.
Great breakfast. Better than average. Lots of hot items.
Stayed in November 2023
Reviewed: November 18, 2023
Lisa
United States of AmericaBetter sleep sofa. Ours was awful
I’ve had better food at other holiday inn express
Stayed in October 2023
Reviewed: November 14, 2023
Mrdeveantartist
United States of AmericaThe room could be colder. I do like a cold room
I loved the in-room spa was great. Not too many places still have them, if you want a spa go here. Other then that, it was a basic holiday inn. They are always nice enough, and are a pleasant experience. Hotel is hidden behind some stores, so you cannot see it from the road very well.
Stayed in September 2023
Reviewed: September 3, 2023
Debbie
CanadaRoom was clean Staff friendly Breakfast was great
Stayed in September 2023
Reviewed: August 22, 2023
Wayne
United States of AmericaCheck in extremely rude
Good location
Stayed in August 2023
Reviewed: August 1, 2023
Edward
United States of AmericaPool was closed on arrival day (note was posted on pool doors) but was safe the next day and rest of our stay).
Spacious, very clean and ac was already on and set at a comfortable temperature
Stayed in July 2023
Reviewed: July 14, 2023
Jill
United States of AmericaLocation
Stayed in June 2023
Reviewed: July 12, 2023
Catrina
United States of AmericaThe assistance manager was very hospitable and gracious. Our concerns were handled with care.
Stayed in June 2023
Reviewed: July 7, 2023
Carol
United States of AmericaThe maintenance on the room and bathroom needed attention. There was a large hole in the wall, tiles missing in bathroom and closet door was off track with no tools or hardware to fix it.
Breakfast was very good with a lot of choices.
Stayed in June 2023
Reviewed: July 3, 2023
Joseph
United States of AmericaBreakfast.
Convenient to interstate I 95. Hotel was very quite. Staff friendly
Stayed in June 2023
Reviewed: June 30, 2023
Geraldine
United States of AmericaFurniture at stains in the bathroom, bedding.
Did not attend, wasn't discussed at check-in
Stayed in June 2023
Reviewed: April 17, 2023
Karhleen
United States of Americanoisey
Stayed in April 2023
Reviewed: April 13, 2023
Allison
United States of AmericaParking, it was very crowded and hard to find parking
Location to 95
Stayed in April 2023
Reviewed: April 5, 2023
Ashley
United States of AmericaBreakfast is very early in the weekday.
Everything was clean!!!
Stayed in April 2023
Reviewed: February 27, 2023
Brittney
United States of AmericaThe air conditioner in our room was not the best. Had a hard time getting to room to cool down the 1st night. It just stopped working at about 3am. Finally got it back up and running.
Breakfast
Stayed in February 2023
Reviewed: December 16, 2022
Brian
United States of AmericaI rented a king suite with a jacuzzi in the room for three nights. However, was only able to use it one night due to the lack of hot water for the rest of the trip.
Staff is friendly and hotel is clean.
Stayed in December 2022
Reviewed: December 12, 2022
Debbie
United States of AmericaMorning shower was not hot.
Ease of check in.
Stayed in December 2022
Reviewed: November 13, 2022
Arlene
United States of AmericaPrice too high. Skimping in the bathroom.
Breakfast was satisfactory. Nice selection.
Stayed in November 2022
Reviewed: October 31, 2022
Chanel
United States of AmericaNo problems at all.
The space for my family, the location, and the staff are always helpful!! Able to walk to McDonald’s and Applebee’s. Ability to check in early. Free breakfast.
Stayed in October 2022
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