Reviews of Holiday Inn Express Hotel & Suites Selma, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2000 Lincoln Way, Selma, AL 36701, United States of America
#2 of 6 hotels in Selma
Guests' ChoiceReview Score
Based on 132 hotel reviews
7.7Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
8.3
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Facilities
7.6
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Staff
8.2
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Value for money
7.4
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Free Wifi
10.0
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Reviewed: May 27, 2024
Vickie
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Staff was awesome!!! Understanding! Exceeded my expectations and took very good care of me and my family.
Stayed in May 2024
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Reviewed: March 13, 2024
Demitra
United States of America1 review7.0“Best hotel you can stay at in the area.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
They didn’t clean my room daily and make my bed. Stayed 3 nights .
Comfortable beds and friendly staff.
Stayed in March 2024
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Reviewed: January 5, 2024
Veronica
United States of America3 Reviews7.0“Just misleading and should have been told !”- • Leisure trip
- • Group
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The elevator has been out of service for months and this should have been noted when I reserved the room. We had to use the stairs and not only us, the workers shouldn’t have to work in conditions like this!! I will never stay at this location again. They offer to move us to another room but if that the case I would have to my business somewhere else.
Nothing stand out!
Stayed in December 2023
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Reviewed: August 1, 2023
Alice
United States of America1 review8.0“The hotel was decent. Management be kind to your employees.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Upon check out, I observed the person I assumed to be the (manager) was very rude/hateful towards the employees. Her tone was very disrespectful and unprofessional. The desk clerks and housekeeping were very nice.
Stayed in July 2023
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Reviewed: July 12, 2023
Tia
United States of America1 review8.0“Good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
My cofee maker had some nasty slimelike water in it. I decide to just grab some coffee downstairs. Other than that everything was just fine.
Staff was very nice, friendly, and helpful. Everyone smiles and greens you.
Stayed in July 2023
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Reviewed: July 10, 2023
Lillie
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The swimming pool was not available.
Stayed in July 2023
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Reviewed: July 6, 2023
Clara
United States of America1 review7.0“Although my original rooms were cancelled the Hotel staff were able to accommodate me.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
I had a problem checking in and checking out. I prepaid through Booking.com and my room was canceled. booking.com had to call the hotel three times to try to get it right with the Hotel and they still wanted me to double pay. I was very disappointed,
The breakfast would have been good, but they did not have enough food for the people, for two days I was not able to get any breakfast. I only got a coffee cake and coffee.
Stayed in July 2023
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Reviewed: May 22, 2023
Latrice
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The front desk staff. It was a receptionist there with here baby trying to check people in. She was very rude.
it was clean
Stayed in May 2023
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Reviewed: April 13, 2023
Brown
United States of America2 Reviews8.0Very Good- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleaning of the room
Didn't eat breakfast
Stayed in April 2023
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Reviewed: April 8, 2023
Julianne
United Kingdom45 Reviews10 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff weren't as friendly as they could have been. Breakfast was disappointing. No brown bread, eggs were dry, not many cereal selections. We stayed in another hotel of same brand a few nights ago and it was so much better.
Large room, comfortable beds and very powerful shower.
Stayed in April 2023
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Reviewed: December 18, 2022
Collin
United States of America1 review7.0“ok hotel just needed deep cleaning”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
parking lot had lots of trash, cigarette butts, hall floors were dirty. there was a used dried up wash rag in my shower curtain. had to get staff to come help us with TV as we had two remotes and staff struggled to get out tv to work. had to switch to HDMI3 to make it work. but staff was friendly and trying hard.
good breakfast friendly staff
Stayed in December 2022
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Reviewed: October 28, 2022
Jerry
United States of America1 review7.0“Very disappointed”- • Business trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like the fact that our air conditioner/heating system wasn't functioning except for the fan. None of the buttons worked so therefore we burned up all night which prevented us from getting any sleep and had to work the next day. It was horrible. Also they also tried to charge us twice! Once on my card when we arrived and again at a little after 12 am on my wifes card. I just don't see how that could have been a mistake when it was almost 2 hours later.
The room was very clean and they had quality shampoo and conditioner and also body wash in case you forget yours.
Stayed in October 2022
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Reviewed: October 26, 2022
Krystal
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
They had our room mixed up in the beginning & they double charged me
The breakfast & kitchen staff was wonderful
Stayed in September 2022
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Reviewed: August 29, 2022
Timot
United States of America31 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
n.a.
Location great, amanities great,
Stayed in August 2022
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Reviewed: July 15, 2022
Gloria
United States of America1 review8.0“Good”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The mattress was either very soft or old.
It was excellent and very fresh.
Stayed in July 2022
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Reviewed: July 12, 2022
Shanda
United States of America1 review8.0“I had a deceit 3 night stay. I would give my stay 3.5stars”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
The cleansing of my room wasn't so great while I was there. It was clean when I arrived. The hotel needs more than 1 elevator. Not being mean but the hotel needs to be cleansed through out. I'm just a person with OCD.
The hospitality was great. I love Ms. Stephanie or whomever the front desk was on Friday evening checking me in. She was awesome. Thank you to her. The hot breakfast was great.
Stayed in July 2022
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Reviewed: July 2, 2022
Claressa
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The pool never works
Everything was great
Stayed in April 2022
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Reviewed: June 2, 2022
Claressa
United States of America4 Reviews8.0“It was great no pool access.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I have visited family in selma and this is my second time staying there since remodel and still no pool in service. My child and husband are water people. The st. James is cheaper but no pool and microwave and refrigerator so we paid the additional for the amenities and no pool for the second time.
The rooms were great and they had great breakfast.
Stayed in May 2022
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Reviewed: April 12, 2022
Shanticka
United States of America1 review7.0Good- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
very noisy we had to hear doors slamming all night and the ice machine they placed us near the stairs
it was very clean and the breakfast was great
Stayed in April 2022
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Reviewed: April 4, 2022
Sherry
United States of America3 Reviews9.0Wonderful- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
everything
Stayed in March 2022
-
Reviewed: February 26, 2022
Stephanie
United States of America14 Reviews1 helpful vote8.0“Good Stay.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Convenient to our friends and family. It had many amenities but we only stayed the one night so could really use. Also beds were comfortable.
Stayed in February 2022
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Reviewed: February 24, 2022
Williams
United States of America1 review7.0“Peaceful”- • Leisure trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything was ok
Stayed in February 2022
-
Reviewed: January 6, 2022
Laquana
United States of America3 Reviews9.0Wonderful- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The tub wasn't clean. However after speaking with a Front Desk Mgr. Stating they just had a meeting an will be addressing the situation.
The location was perfect. All of the other stores an venues was in close proximity.
Stayed in January 2022
-
Reviewed: October 15, 2021
Phil
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
Breakfast was very good.
Stayed in October 2021
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