300 Tanger Drive, Terrell, TX 75160, United States of America
#7 of 10 hotels in Terrell
Guests' ChoiceBased on 143 hotel reviews
7.3Cleanliness
7.7
Comfort
7.9
Location
8.2
Facilities
7.5
Staff
8.2
Value for money
7.1
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 31, 2024
Kathleen
United States of AmericaNo coffee maker
Stayed in March 2024
Reviewed: January 19, 2024
Kevin
United States of AmericaClean and friendly
Stayed in December 2023
Reviewed: January 9, 2024
Lanette
United States of AmericaBed squeaked. Vanity in bathroom was very high- it was uncomfortable to use.
Quiet and convenient location. Lobby was well organized and comfortable.
Stayed in January 2024
Reviewed: December 19, 2023
Elizabeth
United States of AmericaThe bed bowed in the middle so mad it difficult to get out of it. The facility had an odor to it
The staff was excellent and very friendly.
Stayed in December 2023
Reviewed: October 4, 2023
Nuvia
United States of AmericaThe jacuzzi wasn't working. And was noisy people talking in the hallway..
I liked the breakfast was good.
Stayed in September 2023
Reviewed: September 17, 2023
Christine
United States of AmericaThis particular location is strange. Not HI's fault but city planners did terrible job of street/area access here.
We always use holiday inn wxpress when possible. Rooms are a good size and clean. Dependable.
Stayed in September 2023
Reviewed: September 16, 2023
Tara
United States of AmericaThe pool was closed
Clean friendly staff peaceful
Stayed in August 2023
Reviewed: May 11, 2023
Mary
United States of AmericaWe had three women in our room - there for a Canton trip, so I imagine you often have the same situation every month. But the only surface adjacent to the beds was the center bedside table and lamp. So the folks sleeping on the outside side of the bed didn't have any place to put their phones, their glasses, or any lamp to read by. This is not unique - lots of hotel room are configured similarly. But a lot of hotels may not see a regular monthly influx of rooms taken by groups of folks = 2 people to a bed. Just something to think about?
Breakfast was fine.
Stayed in April 2023
Reviewed: May 1, 2023
Stefani
United States of Americawe chose the property because of the indoor pool and hot tub the pool and hot tub was out of order the price was still almost 200. this should have been on the website that the pool and hot tub were out of order!!
the room was nice, the bed was very comfortable, the jacuzzi tub was wonderful
Stayed in April 2023
Reviewed: March 18, 2023
De
United States of AmericaThe breakfast was very bad and they were out of coffee. The pool was broken and boarded up.
The room and bathroom was very spacious!
Stayed in March 2023
Reviewed: March 6, 2023
Sherry
USAHotel was a little pricey needs updated elevator needs work
Great location friendly staff
Stayed in March 2023
Reviewed: February 27, 2023
Leonel
United States of AmericaThe hotel is very old, the furniture is old , the carpet is old and needs to be updated.
Stayed in February 2023
Reviewed: February 15, 2023
Money
United States of AmericaBathtub was much smaller than others I've stayed in, food had no flavor.
Breakfast was bland, no flavor except the pancakes, they were good. Staff was nice. Cops patrolled the parking lot regularly
Stayed in January 2023
Reviewed: November 14, 2022
Colleen
United States of Americapool closed; pathetic breakfast
close to factory outlets
Stayed in November 2022
Reviewed: September 8, 2022
John
United States of Americathe hotel is priced like a 4 star but the facilities are older like a 2 star hotel. The hotel looked nice in lobby and breakfast area but the room felt older. it needs some updating.
the location was great and easy to access.
Stayed in September 2022
Reviewed: September 7, 2022
Snodpod
United States of AmericaWe didn't notice it at first but the box spring on the bed was broken. We couldn't figure out why our backs hurt when we got up in the morning and found that the box spring looked off. Upon a closer look we could tell it was broken. We said something at check out and it wasn't addressed not even an apology or we will check it out. This was very disappointing.
The staff was great and easy to work with. Even helped get an early check in. The room was large and roomy which was the first thing we noticed and didn't feel as though we where on top of eachother. It was great.
Stayed in September 2022
Reviewed: August 16, 2022
Travis
United States of Americathe pool was closed.
the location was great.
Stayed in August 2022
Reviewed: July 22, 2022
Charles
United States of AmericaOne of our beds was broken. It was completely lean to the side
The location was
Stayed in June 2022
Reviewed: July 4, 2022
Pamela
United States of AmericaThe pool was not working the entire weekend No face towels the entire weekend
The breakfast was great The beds were comfortable
Stayed in July 2022
Reviewed: June 10, 2022
Cynthia
United States of AmericaChange your check in time . I know people have to check out at 11;00 but I feel as soon as a room is ready they should let the front desk know so people could check in for the above reason. Also it you are giving a free breakfast , they should serve that up to 10:30 if people have to check out by 11.00. We checked out at 10:00 and was told breakfast stop at 9:30. I was not happy about this. Because of that we had to go to Ihop next door.
I was not happy that you have a check in at 3:00 I needed to get ready for a wedding that was to start at 2:00pm thankfully your staff was very helpful by calling maid service to see if a room was ready at 2;30 for us to get ready. we just made it to the wedding by 1:50pm the wedding was starting at 2:00 pm like I said . we are the grandparents of the groom. It wouldn't have looked very nice for us not to make. So thanks to your staff for saving the day for us.
Stayed in June 2022
Reviewed: March 7, 2022
Lori
United States of AmericaThe room was clean but smelled very flowery, like they used a lot of air freshener. It was quite overwhelming. We always bring a fan with us so we got that going as well as the ac to dissipate the smell.
Location was great. Room was clean and met my expectations.
Stayed in March 2022
Reviewed: January 3, 2022
Washington
United States of AmericaCarpet needed cleaning, sour smell in room.
Stayed in December 2021
Reviewed: October 31, 2021
Kimmi
United States of Americano problem
Having a whirlpool bath in the bedroom was the best. It was definitely needed after walking all day. The breakfast was better than most hotels
Stayed in October 2021
Reviewed: August 10, 2021
Reginald
United States of AmericaEverything was fine
Good Location
Stayed in August 2021
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