3901 9Th Ave Se, Watertown, 57201-9104, United States of America
#4 of 10 hotels in Watertown
Guests' ChoiceBased on 167 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Roxane
United States of AmericaThere was a weird smell in our hallway
We enjoyed the pools and the cleanliness of the overall hotel!
Stayed in May 2024
Reviewed: April 29, 2024
Rhonda
United States of AmericaNot enough seating in the pool area for adults to watch the kids. The breakfast was low or out of food when I went there and I tried at 2 different times. There are many many kids there so you hear lots of running at all times
Location is great. Has a few pools for the kids to play in. Has a K-cup machine in the room that is nice so you dont need to get dressed to get coffee. Beds very comfortable. Front desk lady was amazing.
Stayed in April 2024
Reviewed: April 28, 2024
Karen
United States of Americacold coffee at the breakfast bar
Clean and spacious room. Swimming pool and hot tub were amazing.
Stayed in April 2024
Reviewed: April 8, 2024
John
CanadaUnfortunately the booking system at the hotel and crashed so the staff was having a difficult time in assigning rooms. Not the staffs fault and they were doing their best with the adversity they faced. The first room we were assigned had a loud fan motor running sound which we declined to stay in. The 2nd attempt we were assigned a room where someone was already staying in. On the third room attempt we finally succeeded and had a very nice room.
Breakfast was good and the location was also good. The hotel was also quiet. Very Pet friendly however they need pet waste stations out front.
Stayed in April 2024
Reviewed: March 20, 2024
Roger
United States of AmericaWas noisy but that is pretty much expected with it being the weekend with lots of small children. Scrambled eggs were cold the second morning.
The cleanliness of our room. Bed was comfortable. We were able to use the party room for our family to be together to eat and play cards.
Stayed in March 2024
Reviewed: March 12, 2024
Michele
United States of AmericaThe front desk person was absolutely amazing and so helpful and friendly! wish I could give you her name!
Stayed in March 2024
Reviewed: February 14, 2024
Cordell
United States of AmericaLocation, clean, friendly staff!
Stayed in February 2024
Reviewed: December 28, 2023
Griewski
United States of AmericaNothing
Huge room. Comfortable beds. Extra sofa bed. Great workout room. Nice continental breakfast, too. Easy location next to the interstate.
Stayed in December 2023
Reviewed: December 27, 2023
Robin
United States of AmericaIcy parking lot and sidewalks.
Clean, friendly, roomy suite
Stayed in December 2023
Reviewed: December 9, 2023
Roger
United States of AmericaTheir is nothing not to like, everyone and thing was very good.
The staff was very nice and helpful.
Stayed in December 2023
Reviewed: November 29, 2023
Marilyn
United States of AmericaThe front desk person not that friendly
Comfortable room, good breakfast
Stayed in November 2023
Reviewed: November 5, 2023
Andrew
United States of AmericaNeed additional staff to help in the breakfast area. The one lady did her best but she was overwhelmed trying to keep the place picked up and refilling the food.
Water Park area and room was nice.
Stayed in November 2023
Reviewed: September 29, 2023
Jan
United States of AmericaIt's the nicest hotel so far, and I've been to about 20 different hotels of different brands over the last 5 weeks. Very clean, very friendly and very well thought through. For example remotes were in nice solid plastic bags to avoid dirt build up and germs. A nice handwritten note from a person who prepared the room for us left on the table. Someone there really cares and continues to think about how to improve guests' experience. Very nice and helpful breakfast concierge. Thank you.
Stayed in September 2023
Reviewed: September 22, 2023
Sharon
United States of AmericaIt had a good variety for a simple breakfast.
Stayed in September 2023
Reviewed: July 16, 2023
Lee
United States of AmericaLocation was a bit out from town.
Clean. Nice rooms and great waterslide and pool area.
Stayed in July 2023
Reviewed: July 2, 2023
Jerry
United States of AmericaJust that whenever we had 4 people stay we always got only 3 towels and that was pretty much about it .
Love the room love the price and the stay was exceptionally well had a very nice breakfast as well.
Stayed in July 2023
Reviewed: June 29, 2023
Scott
United States of AmericaI was not able to get a copy of the receipt from the front desk clerk either upon arrival or check out which I thought was strange and usually is part of the customer service that you receive while staying at the hotel? I could use one of those receipts now but was told I had to get it thru my booking website booking.com which they said it had to be done thru the hotel? If someone could send me one to sjohnson@werner.com that would be much appreciated as we stayed on Saturday 6/24 and checked out on Sunday 6/25 under Scott E Johnson room #129 I believe. $30 refundable fee is a bit steep too and hopefully my credit card didn't get charged to make sure you abide by all of the rules implied by the hotel especially the pool area in which that was done with no problem. Thanks
I like the hotel is adjacent to the Interstate easy on and off access which was a factor in our decision making along with parking lot being large enough to park a boat on our way back from Canada. Thanks
Stayed in June 2023
Reviewed: June 29, 2023
Denise
United States of AmericaNA
very clean, staff was very nice
Stayed in June 2023
Reviewed: June 21, 2023
Tara
United States of AmericaReally enjoyed the pool. Didn't get a chance to check out the breakfast. Beds were comfy and the location was good for us.
Stayed in June 2023
Reviewed: May 20, 2023
Baier
United States of AmericaI have no complaints whatsoever
Amazing stuff love how clean the rooms Are. And love How Comfy the beds are
Stayed in May 2023
Reviewed: May 20, 2023
Baier
United States of AmericaI don't like that every time I stay there. I oversleep because I'm too comfortable.
The staff was amazing every time I have been there super friendly super helpful
Stayed in May 2023
Reviewed: May 17, 2023
Michelle
United States of AmericaThe breakfast was fine, not the best we've had. It would be nice to have a little more seating available in the public spaces, such as the breakfast area and the pool. We had a hard time finding a place to sit when we used those areas because there weren't enough tables/chairs.
The staff was great! Very helpful and friendly. The hotel was clean and attractive and the parking was good.
Stayed in May 2023
Reviewed: April 10, 2023
Krakow
United States of AmericaThere wasn't many chairs or tables available in the pool area. There was maybe 4 tables each with about 4 chairs. This is definitely not enough. Many families had to pile their stuff in corners or along the walls.
The kids loved the pool area. The staff was friendly and eager to help with anything we needed assistance with. The morning breakfast was good and available for a good amount of time.
Stayed in April 2023
Reviewed: April 2, 2023
Bobbi
United States of AmericaThe hotel is clean and maintained. The staff was friendly and helpful.
Stayed in April 2023
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