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  5. Reviews of Holiday Inn Express & Suites - Watertown, an IHG Hotel

Reviews of Holiday Inn Express & Suites - Watertown, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2803 8th Ave SE, Watertown, 57201, United States of America

#1 of 11 hotels in Watertown

Guests' Choice

Review Score

Based on 80 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.8

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 King Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was amazing and hard working. They went out of their way to meet our needs.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Nice, new property. Nice rooms. Clean and the staff are all extremely friendly and helpful.
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I have no complaints.

    Generous room in the lobby to sit and relax. Plenty of room when eating breakfast and the area(s) are very clean.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    New hotel with everything you want
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Hearing Accessible - Non-Smoking
    • Stayed 1 night

    A little bit of a drive to the good restaurants in the town, but it is super convenient to freeway.

    This is a very nice hotel with everything you want from a roadside stop. Clean rooms with big bathrooms. Great beds with good pillows and linen. Rooms seemed virtually new. Breakfast was very good and coffee was always available. Highly recommnended.

    Stayed in May 2024

  • Reviewed: April 20, 2024

    10
    It was wonderful best hotel we had been too
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and well maintained. The staff was kind and helpful. The beds were comfortable and the room was quiet. Beautiful swimming pool area and great breakfast service.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    10/10
    • Leisure trip
    • Travelers with friends
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    This property is so clean and the staff is very friendly! The property is located near Aldi, Hobby Lobby, Walmart, gas stations, smoke shops, liqour stores, and many fast food restaurants. Heated pool, which was an incredible surprise, and a relaxing hottub! Breakfast was very yummy. Cinnamon rolls as advertised -very delicious- pork sausage, scrambled eggs, omelets, cereal, fruit, pancake maker, bread, muffins, pastries, juice, coffee, etc. The staff even comes and takes your plates away occasionally which I thought was so nice of them!

    Stayed in March 2024

  • Reviewed: November 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, new and quiet

    Stayed in November 2023

  • Reviewed: October 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean hotel and rooms, breakfast options, flexibility if booking online during travel for an overnight stay, friendly staff, comfortable beds. Beautiful room.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough light in the bathroom. Did not like the lighted mirror.

    Clean and friendly staff

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean! Very comfortable beds. The staff was exceptional and helpful. The breakfast attendant was wonderful. Breakfast was great with plenty of options. I wish every hotel was this nice.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Very pleasant stay.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    Uncomfortable chair in corner, very low toilet, shower head did not have enough water to rinse off and table between beds only had two plugs, one for the clock and one for sleep machine BUT we have 2 sleep machines we travel with.

    I thought the hotel was brand new with the no-scratch counter in bathroom, no water spots plenty of towels

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 2 nights
    • Submitted from a mobile device

    How you had to guess what was on each channel.

    Breakfast was really good. It was very clean and the people were very nice.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Excellent staff, very clean establishment, comfy beds,& great location all made our stay worthwhile!
    • Business trip
    • Couple
    • 1 King Standard
    • Stayed 1 night

    Onsite bar or restaurant for evening relaxation would be nice. More welcoming outdoor lounge area could be incorporated (shade, flowers, etc.)

    Breakfast was good~fabulous staff! Would appreciate gluten-free bread/options. Comfortable beds/pillows and nice pool.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything

    Super clean. Friendly staff.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    10
    This is my pick!!
    • Leisure trip
    • Family with young children
    • 1 King Standard
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    One of the cleanest properties I’ve ever stayed at! It’s either new or updated, but either way it was so clean and well kept!! Bathroom was spacious, bed was SO COMFY, breakfast was hot and had great options for every member of the family, and the property was one of the quietest I’ve ever witnessed. Staff was knowledgeable & took the time at check in to ask for preferences on rooms- super plus. Location is close to food & right next to an ALDIs. This would be my pick in Watertown everytime!

    Stayed in August 2023

  • Reviewed: July 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff and clean. Three breakfast was good too.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    My favorite hotel on this road trip.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not a thing to dislike.

    The staff was friendly. The hotel clean. Beds comfortable. Full size bottles of bathroom essentials. Breakfast amazing. Pool was spacious. Good sized fitness room. Guest laundry available.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Every person on the staff was fantastic. They all seemed happy to be at work and made our visit very pleasant!! Will stay there again next visit.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room with Roll-in Shower - Mobility Accessible
    • Stayed 1 night

    The plastic fork was weak

    The breakfast was good. Nice selection.

    Stayed in July 2023

  • Reviewed: March 24, 2023

    10
    Spacious, clean, quiet, easy access to interstate!
    • Business trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything! It is clean, quiet, and so comfortable. The staff are so kind and friendly. I would absolutely stay here again.

    Stayed in March 2023

  • Reviewed: January 28, 2023

    10
    stay again
    • Business trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    all good

    breakfast and all staff

    Stayed in January 2023

  • Reviewed: October 31, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Two Queens Room - Mobility Accessible Tub
    • Stayed 1 night
    • Submitted from a mobile device

    new/clean hotel

    Hotel was very new

    Stayed in September 2022

  • Reviewed: August 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    So clean in the rooms, breakfast area, and pool. The attendant at breakfast was super friendly and very helpful.

    Stayed in August 2022

  • Reviewed: June 5, 2022

    10
    I recently stayed at Mystic Lake in Prior Lake. Between the two, I would select this one.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bacon at breakfast.

    The manager who checked me in was very friendly. All staff greeted me. The breakfast was fabulous. All the staff deserve kudos. I also enjoyed the cable selections.

    Stayed in June 2022

  • Reviewed: May 29, 2022

    10
    Exceptional
    • Travelers with friends
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    location was amazing with restaurants around and the staff was exceptional! they reopened breakfast (which was good) really quick just for my group because it was a few minutes after they started closing up! the rooms were clean and it was all updated and nice!

    Stayed in May 2022

Showing 1 - 25

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