240 Jordan Creek Parkway, West Des Moines, IA 50266, United States of America
#3 of 22 hotels in West Des Moines
Guests' ChoiceBased on 221 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.1
Value for money
8.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Mica
United States of AmericaSmall breakfast area. No maid service: had to request emptying of garbage cans in rooms.
Nice eggs. Very nice sweet rolls. Location fine.
Stayed in May 2024
Reviewed: May 19, 2024
Cathy
United States of AmericaWe had no issues with the property.
It was very nice and clean
Stayed in May 2024
Reviewed: May 12, 2024
Gabrielle
United States of AmericaThe property was great, but it would have been nice if they could have provided a crib in the room
The staff was very friendly and it was clean.
Stayed in May 2024
Reviewed: April 29, 2024
Rosalyn
United States of AmericaN/A
Breakfast was good.
Stayed in April 2024
Reviewed: April 18, 2024
Barbara
United States of AmericaI wish the room was “refreshed”… empty waste paper baskets and check supplies( I was out of lotion and down to the last 3 squares of toilet paper when I left).
Close to many stores I love
Stayed in April 2024
Reviewed: April 8, 2024
Lorelie
United States of AmericaNo one at checkin when I first got there and wasn’t apologetic or overly friendly when he did show up (only a minute or two). Couldn’t provide me with a hard copy receipt because I’d booked through booking.com. Establishment should be able to give me a receipt regardless.
Good although pancake machine was down at 8:45 a.m. and 2 little ones were looking forward to pancakes and we also thought the buffet was open until 10:00 but they closed up at 9:40.
Stayed in March 2024
Reviewed: March 2, 2024
Ethan
United States of AmericaIt was decent. I had a cinnamon roll and chocolate milk. Was disappointed they didn’t have yogurt.
Stayed in February 2024
Reviewed: February 20, 2024
Cory
United States of AmericaMinor detail, chair in room was not very comfortable. Again, very minor, elevators slow. Besides that, excellent hotel, very clean and quiet.
Excellent pancakes and variety of food. Breakfast was better than most hotels I have stayed at. Even had an outdoor patio for breakfast. Very modern lobby. Quiet, great location near Jordan Creek Mall and Giordono's Pizza.
Stayed in February 2024
Reviewed: December 11, 2023
Robert
United States of AmericaCharged for my 2 rooms even though they were already paid for thru booking.com
Friendly staff! Good breakfast.
Stayed in December 2023
Reviewed: December 10, 2023
Pam
United States of AmericaNothing
Family funeral in town. Staff allowed us to meet in lobby and meeting room space over several hours. Very accommodating!
Stayed in December 2023
Reviewed: November 28, 2023
Diane
United States of AmericaConvenient, great location
Stayed in November 2023
Reviewed: November 27, 2023
David
United States of AmericaLocation is great, breakfast was ok. Sausage patties were over cooked and dry. Omelets were excellent. Packaged silverware is cheap a day too small. I'd suggest changing that.
Stayed in November 2023
Reviewed: November 23, 2023
Matson
United States of AmericaThe location was amazing! Easy to get around and there were many stores and restaurants nearby. A huge plus was that it was very close to Jordan Creek Mall!
Stayed in November 2023
Reviewed: October 4, 2023
Tracey
United States of AmericaThe breakfast was good and the location needs a little more directions given online.
Stayed in October 2023
Reviewed: September 30, 2023
James
United States of AmericaEverything was fine
The breakfast was very good
Stayed in September 2023
Reviewed: July 26, 2023
Darrin
United States of AmericaBreakfast was poor.
Shower was great. Dove products Comfortable bed.
Stayed in July 2023
Reviewed: July 23, 2023
Melinda
United States of AmericaThe bed needs updated there is a groove worn.
Great location.
Stayed in July 2023
Reviewed: July 20, 2023
Robin
United States of AmericaNothing
Very good breakfast
Stayed in July 2023
Reviewed: July 6, 2023
Steven
United States of AmericaNothing. We have had excellent experiences with Holiday Inn Express.
The beds are very comfortable and breakfast was great!
Stayed in July 2023
Reviewed: July 3, 2023
Michael
United States of AmericaCleanliness
Stayed in July 2023
Reviewed: June 27, 2023
Lori
United States of AmericaThe bed and pillows were super comfortable!
Stayed in June 2023
Reviewed: June 20, 2023
Amanda
United States of AmericaGreat location, friendly staff
Stayed in May 2023
Reviewed: June 19, 2023
Sandra
United States of Americamilk was sore in refrigerator yuck
breakfast was good
Stayed in June 2023
Reviewed: April 3, 2023
Barbara
United States of AmericaClean, Great breakfast!
Stayed in April 2023
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