839 Medical Center Drive, Wilmington, NC 28401, United States of America
#22 of 81 hotels in Wilmington
Guests' ChoiceBased on 855 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Teleshia
United States of AmericaThe chlorine level was too high made it hard to enjoy the pool I just sat and watched my daughter and eyes burning and feeling sick. We found leftover stuff from someone else in our room so maybe a better walk through with cleaning.
The staff and people were nice the breakfast area they tried to have different options for everyone
Stayed in April 2024
Reviewed: April 15, 2024
Jeffrey
United States of AmericaThe exhaust fan in our bathroom did not work but other than that everything was good.
All the staff were very friendly. The breakfast buffet was a notch above other hotel buffets. It was conveniently located to everywhere we needed to be. Comfortable bedding, spacious and quiet room.
Stayed in April 2024
Reviewed: March 24, 2024
Lev
United States of AmericaThe light at the night table was not working, which was annoying.
The bed was comfortable. The room was spacious and clean. The breakfasts were good.
Stayed in February 2024
Reviewed: March 14, 2024
Kistia
United States of AmericaThere was some kind of construction or something on the floor, so that particular day I didn't sleep too well
Very clean. Had only a small amount of carpet in the room. And had BLACKOUT blinds
Stayed in February 2024
Reviewed: February 19, 2024
Tollie
United States of AmericaThe noise level was my only complaint. We were on the second floor, so people above were loud walking and water running at 6 am. Noise in halls were still active and disturbing after 10 at night.
Very good, lots of choices. Staff lady was efficient and obscure(not in anyone’s way).
Stayed in February 2024
Reviewed: February 19, 2024
Stephanie
United States of AmericaI had to leave early due to family emergency
Fire pit and friendliness of the staff
Stayed in February 2024
Reviewed: December 11, 2023
Laurel
United States of AmericaI reserved a King size bed but received two Queens and they were un able to accommodate.
Clean with a warm atmosphere.
Stayed in November 2023
Reviewed: November 13, 2023
Amanda
United States of AmericaRoom smelled funny and the floors were extremely sticky. We couldn’t take our socks and shoes off walking around in our room.
Bed and shower were great! Loved the dove products. Staff was friendly and helpful.
Stayed in November 2023
Reviewed: November 1, 2023
Danielle
United States of AmericaN/a
I liked the modern design, decor, and the bathroom was spacious. We also enjoyed the indoor pool.
Stayed in October 2023
Reviewed: September 23, 2023
Jennifer
United States of AmericaThe room was really clean and spacious. My kids enjoyed the breakfast. The staff was friendly when checking in. I would definitely stay here again.
Stayed in August 2023
Reviewed: September 16, 2023
Charles
United States of AmericaCockroaches in my room, 3 dead when I opened the door. Found 2 live ones in the morning. One on desk and the other in bathroom.
Easy to get to
Stayed in September 2023
Reviewed: July 31, 2023
Oneeka
United States of AmericaNo extra towels were available. The pool was very small and loaded with chlorine burnt eyes. Location is in weird place and hard to get to
cleanliness and very nice
Stayed in July 2023
Reviewed: July 18, 2023
Pamela
United States of AmericaMore variety
Breakfast was average. Wish there was a waffle machine.
Stayed in July 2023
Reviewed: July 15, 2023
Antonia
United States of AmericaLack of cleaning of the Roos during your stay. We stayed there for 4nights and they did not clean room even when we asked them to clean the room. Towels and carnage outside the rooms are only picked up daily. Hampers for garbage and towels at each floor can help. Shelving for clean towels access at each floor can also help
The rooms are hd size including the showers. Updated. They had free happy hour and Donavan played great music. Staff were friendly. Breakfast was good . Donovan’s music was the highlight. We wished he was able to play it also at the Patio
Stayed in July 2023
Reviewed: July 5, 2023
Lucio883
United States of AmericaIt’s not that I didn’t like something but due to the fact that they lack of staff, our room was never redone during our stay. We’re not mad about it as we understand the struggle but yes definitely need some improvement here. Also another thing we found pretty annoying we’re the kids on our floor making noise and running around till midnight. But that’s the parents fault. I understand the hotel can’t control everything late night.
What I liked the most was the position and the staff. All very friendly. Breakfast was not bad but if you arrive late you have to wait for the girls to refurnish a bit. Just a bit of patience and you’ll be fine. Parking space is really good.
Stayed in July 2023
Reviewed: July 1, 2023
Roy
United States of AmericaThe noise level from outside traffic could be heard all night. Also the noise from other room was heard most of the night. Someone walking hard from the room above until about 1 am. then someone slamming their door at 3 am that lasted until about 5 am.
Good location to other business. Great breakfast available.
Stayed in June 2023
Reviewed: June 26, 2023
Dorsella
United States of AmericaWe had to wait approximately 45 mins to get into the room we reserved.
Breakfast and location was good.
Stayed in June 2023
Reviewed: June 26, 2023
Azaria
United States of AmericaNo outside pool
Very nice room, good gym, great breakfast
Stayed in June 2023
Reviewed: June 19, 2023
Debbie
United States of AmericaThere was way too much chlorine in the pool. I was scared to get in it for fear of burning my skin. Behind the bed had lots of hairs and dust, I didn’t report this to the front desk as I felt like housekeeping would continue not cleaning the way they should. The sink area had not been wiped down properly or the little table next to the bed. Although these were issues while staying, the room was decent and breakfast the first day was really good.
Loved breakfast that first night. The shower was pretty large. Lobby was really clean. Parking wasn’t bad at all. The lighting in the room was pretty cool also. The room looked updated and I was HAPPY with that.
Stayed in June 2023
Reviewed: June 8, 2023
Evelyn
United States of AmericaWalls were thin rooms so noise was a problem
Breakfast was okay
Stayed in May 2023
Reviewed: May 28, 2023
Michele
United States of American/a
ease of access
Stayed in May 2023
Reviewed: April 17, 2023
Mcfarland
United States of Americait was really hard checking in due to third party canceling my reservations for no reason after they sent me a confirmation email, the staff couldn’t find my reservation and the process was irritating
pleasant clean and welcoming
Stayed in April 2023
Reviewed: April 15, 2023
Crystal
United States of AmericaPool was too cold to get in. Our bathroom door wouldnt stay open.
Food was good and had a nice variety
Stayed in March 2023
Reviewed: April 15, 2023
A
United States of AmericaThere were small pieces of food around the bed frame when we arrived. With a baby that just started crawling... Everything goes in his mouth.
Quiet place with convenient location. Cleanliness of the public areas was very good. Got stay over service without having to request it and then when we did need something we got it.
Stayed in April 2023
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