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  5. Reviews of Holiday Inn Express Hotel & Suites Tempe, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Tempe, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1520 West Baseline Road, Tempe, AZ 85283, United States of America

#8 of 67 hotels in Tempe

Guests' Choice

Review Score

Based on 279 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Very spacious room!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds and pillows were comfortable. The room was very spacious.

    Stayed in May 2024

  • Reviewed: April 17, 2024

    9.0
    Beautiful rooms, comfy beds and a nice breakfast.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    There could be a few more elevators. The weekend was very busy with a lot of cheerleaders (which was great) but we could have used a few more elevators.

    The beds were extremely comfortable.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price I felt was high but probably normal for area

    Staff was very accomendating

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    hotel is great, staff awful. I will say when we checked out , that person was great.
    • Leisure trip
    • Couple
    • Deluxe King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    the front desk check in staff was deplorable…not friendly, responsive or gave us necessary information like what time is breakfast available. two people working and no eye contact from either one. check your afternoon staff on 02/16 and fire them both!

    location, comfort

    Stayed in February 2024

  • Reviewed: January 18, 2024

    8.0
    nice location and good breakfast
    • Leisure trip
    • Couple
    • Deluxe King Room - Hearing Accessible
    • Stayed 1 night

    was fine but quite expensive

    Location was really convenient - close to airport and near the wonderful botannic gardens. Breakfast was good, lots of choice Room was comfortable and wifi was good

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was tiny and the wash sink was outside. The breakfast was a bit bland.

    The bed was comfy. The facility was clean and warm. It was centrally located.

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Did not like that room was not ready at 4pm, was told to come back in an hour
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious, clean room

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None. Excellent hotel!

    Great location, very close to the freeway, mall, and restaurants. The room is very clean and spacious. I like the Dove shampoo and conditioner liquid pump, same as the lotion and hand soap is a plus! The bed is comfortable. Hotel parking is easy. Friendly staff.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Very nice and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Bath room was small. Toilet and bath together in a small area. The sinks located in the room not a fan of.

    We enjoyed our stay and will stay at another Hilton if and when we travel again. The room was very nice and clean. The hotel was very nice and clean. The front desk people were very pleasant.

    Stayed in December 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Need was uncomfortable

    Location to event

    Stayed in November 2023

  • Reviewed: November 18, 2023

    9.0
    Highly recommend
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There needs to be a shaded bench or two in the driveway so that guests can wait outside for transportation.

    The location by Amazon Mills and Joe’s Crab Shack was excellent. The room was a generous size and it was useful to have a fridge and microwave. The breakfast was acceptable with sufficient choices; it was convenient to have coffee and tea always available in the lobby and the cookies were fresh daily.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Highly recommend and, in fact, am returning there in a few days.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The mini omelettes were icy cold inside so need more time in the microwave.

    Clean, comfortable room Good breakfast Helpful staff Convenient location to Arizona Mills and Joe's Crab Shack

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    over all was a good stay
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    was close to jobsite that i was working at

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    great experience comfy room would return for sure
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    couldnt find an ice machine on my floor.

    The staff was very friendly and helpful. The check in process was very fast and easy. The breakfast was very convenient and had a lot of options. It opens early which was a plus since we had to be on the road early.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, quiet, comfortable! Loved complimentry cookies. Free breakfast was tasty. .Much better experience than we had at previous stay at a difference hotel in the area..Would definitely stay at this hotel again next time we are in the area.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Amazing stay...love it.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great no bad experience... we love the cookies..I am Glade I had try out the holiday inn Express.... thank you again.💎❤️💚💙you guys are 💎....

    We love it. all front desk was super friendly and amazing...I love it super clean, check in supper easy. We love the breakfast. Good choices for breakfast. Coffee is amazing supper yummy. And the room was great size the 3 of us stay comfortable. Great Cookie at check in..pool just right and clean. I have been i alots hotels... when I start traveling. I told myself I am going try out different hotels. I had stay in Marriott, Hilton, Hyatt, Hampton. Travel inn, Travelodge, I have even been to Lexor... it seemed I found a 💎..... holiday inn Express was perfect for my 3day stay. I had CE class down the street. It was a perfect location. I couldn't ask for more. We will definitely be back and I will highly recommend to all my friends and clients. Holiday inn is my top 3 greatest hotels. I have ever experience and stayed... thanks you for the lovely stay.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Just a bit weird that the sink area wasn’t attached to the bathroom and was outside the bathroom. When someone needs to brush or use the sink, the rest of the room is disturbed by it. Otherwise, nice stay.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The staff was great, The gentleman that checked me in was able to get me an early check in.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast needs more variety of meats.

    Very clean. When asked extra towels the staff didn't hesitate.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean

    Stayed in July 2023

  • Reviewed: June 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of any

    The staff was very attentive to our needs.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    8.0
    Convenient and in our price range. Breakfast was provided.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Plain travel hotel.

    Hotel was as advertised. We wanted to be close to University for a concert. Many families attending the graduation ceremonies were in the hotel. Front staff was welcoming. Services were nearby such as gas, fast food.

    Stayed in May 2023

  • Reviewed: June 21, 2023

    10
    Exceptional
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    convince to the freeway

    Stayed in June 2023

  • Reviewed: May 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door in our room only missed the toilet bowl by an inch.....! Very inconvenient.

    Stayed in April 2023

Showing 1 - 25

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