3036 South Decker Lake Drive, West Valley City, UT 84119, United States of America
#7 of 15 hotels in West Valley City
Guests' ChoiceBased on 356 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.1
Facilities
8.2
Staff
8.7
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 18, 2021
Fallyn
United States of AmericaThe air conditioner did not work in our room and it was miserable. I had to ask the front desk 3 different times to see if they could fix it and then finally they did and moved us to a different room. The other room hey moved us to had a better air conditioner but it wasn’t great either.
The kids loved the pool and had a blast! The staff was so great about my puppy having a little accident in the foyer and they took care of it even though we said we would!
Stayed in July 2021
Reviewed: July 7, 2021
Melanie
United States of AmericaA picnic area near the pool would have been nice.
Great breakfast
Stayed in July 2021
Reviewed: June 28, 2021
John
United States of AmericaI have been trying since we checked out to get in contact with ANY live person, I’ve emailed, called answered surveys to find out about a blanket that was left there. We weren’t 30 minutes away when I started calling! No one ever answers, no return emails, NOTHING. I am so upset.
Stayed in June 2021
Reviewed: June 22, 2021
Marlene
United States of AmericaBreakfast was amazing.
Stayed in June 2021
Reviewed: May 22, 2024
Rachel
United States of AmericaLots of construction and dangerous walkway to Maverik Center
Proximity to Maverik Center for concert
Stayed in April 2024
Reviewed: April 20, 2024
Tims
United States of AmericaI have no complaints
We love everything about our stays at Holiday inn express!
Stayed in April 2024
Reviewed: April 16, 2024
Kalyn
United States of AmericaNothing, it's our hotel of choice when in the area
Joseph, the person who checked us in, went above and beyond to fix a mistake I made during check in. It made a rough day so much better
Stayed in April 2024
Reviewed: April 9, 2024
Jina
United States of AmericaConstruction next door
Staff was so awesome , water park very fun
Stayed in April 2024
Reviewed: April 8, 2024
Jane
United States of AmericaOur room had not been vacuumed….potato chips on the floor under the coffee table.
Stayed in April 2024
Reviewed: April 2, 2024
Traci
United States of AmericaWe went for the water slide. It was closed before we got there and opened after we left. Had I know we would have stayed somewhere else.
Beds were amazing and I slept very well!
Stayed in April 2024
Reviewed: March 25, 2024
Jennifer
United States of AmericaReceived a key that someone else already had the room to so I ended up waking in on them...very embarrassing!!! Toilet didn't work and never got it fixed, breakfast was cold and bland.
Stayed in March 2024
Reviewed: March 23, 2024
Jamie
United States of AmericaThe front desk
The indoor pool
Stayed in March 2024
Reviewed: December 30, 2023
Virginia
United States of AmericaThere wasn’t anything not to like. I loved it.
It was easy to park, easy to find our room, and the person at the front desk was really helpful and nice. The water slide was so fun!! My kids absolutely loved staying here. Also the breakfast was very good!
Stayed in December 2023
Reviewed: November 15, 2023
Halie
United States of AmericaThe breakfast room was small so seating difficult
We loved this hotel. Super clean, friendly staff and the pool is awesome. Really good breakfast as well! Would recommend for family’s because the kids had a blast at the pool and the hot tub was big enough for multiple people and not crowded at all.
Stayed in November 2023
Reviewed: October 20, 2023
Shelby
United States of AmericaRoom was dirty, staff was horrible. We went to put our kids to bed in the queen couch bed. No bedding in room. Called the desk and they showed up with one pillow, and a fitted sheet.
Decent location. Cool pool when the pool and slide are open
Stayed in October 2023
Reviewed: September 11, 2023
Turpin
United States of AmericaThe slide closed 5 sad children! It was the reason we stayed there
Breakfast. Except no GF bread
Stayed in September 2023
Reviewed: August 4, 2023
Worthen
United States of AmericaThe room was a little dirty. Had peanuts on the floor and some dust.
Stayed in July 2023
Reviewed: July 25, 2023
Chiok
United States of AmericaEverything except laundry
Stayed in July 2023
Reviewed: July 24, 2023
Katherine
United States of AmericaClean
Stayed in July 2023
Reviewed: June 20, 2023
Maria
United States of AmericaN/A
The overall experience was top notch!
Stayed in June 2023
Reviewed: June 8, 2023
Carlyn
United States of AmericaNothing
The rooms
Stayed in June 2023
Reviewed: May 30, 2023
Delon
United States of AmericaNothing
Very good
Stayed in May 2023
Reviewed: May 9, 2023
Merna
United States of AmericaThe beds are so high
We felt very welcomed from the moment we walked in. They went above and beyond to give us a last-minute request handicap room 1st floor and a step stool to get on the bed!
Stayed in May 2023
Reviewed: April 24, 2023
Ariana
United States of AmericaI had food and trash in the fridge from a previous person staying in the room. The floor had stains which I could not walk around without shoes.
The pool was a hit and I imagine that is why it gets such a big attraction.The staff is super friendly and helpful!
Stayed in April 2023
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