3063 Lake Eastbrook Drive, Grand Rapids, MI 49512, United States of America
#29 of 61 hotels in Grand Rapids
Guests' ChoiceBased on 245 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.5
Value for money
7.7
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Christian
United KingdomGreat location and too notch staff
Stayed in May 2024
Reviewed: April 25, 2024
Derlung
SingaporeNil
Near to airport and the ferry service
Stayed in April 2024
Reviewed: November 15, 2023
Robin
United States of AmericaQuiet location, excellent customer service.
Stayed in November 2023
Reviewed: August 5, 2023
Lisa
United States of AmericaBreakfast/ air conditioning
Stayed in July 2023
Reviewed: July 24, 2023
Amy
United States of AmericaThe 1st floor rooms smelled of animal urine. Come to find out that's where the animals were allowed. Was quick to move my parents to the 2nd floor..very nice of them.
So many things to do around the area. Loved the bartender Kim!
Stayed in July 2023
Reviewed: July 21, 2023
Yeling
CanadaNice location
Stayed in July 2023
Reviewed: July 19, 2023
Jerry
United States of AmericaThe AC was rattling while it was running. The blinds didn't work correctly. You would pull them down to release quickly, so they snapped up, but they wouldn't snap up. However, the overall stay was outstanding! Anything I found to be an annoying, was very minor.
Everything was very nice. The room was clean, sheets were very nice, and the restroom was laid out well and clean. The staff were very professional, and breakfast was good. The host was conversational and very kind. I would recommend staying there to my friends and family.
Stayed in July 2023
Reviewed: May 8, 2023
Tim
United States of Americaneeds updating, carpet is worn in public areas, bar soap is too small
Receptionist Nhi was very cordial and pleasant to speak with.
Stayed in May 2023
Reviewed: January 17, 2023
Sawka
United States of AmericaWe were kinda bummed because we discovered that they no longer had a hot tub. Also had some very loud neighbors who must have been nocturnal, but obviously that’s not something the hotel can control.
The staff were always very friendly and helpful. The rooms looked and felt clean and comfortable. The location made us feel safe to walk to our car if needed at night. As big coffee drinkers, we also enjoyed the Kerig in the room.
Stayed in January 2023
Reviewed: November 13, 2022
Frank
United States of AmericaWorld’s smallest TV in the room. Was very disappointed.
The location was great, ordered dinner at their grill and it was very good
Stayed in November 2022
Reviewed: August 24, 2022
Nketia
United States of AmericaBreakfast was pretty basic, but I guess you get what you pay for. They seriously have to consider replacing all those OLD Panasonic TV sets in the rooms. You can’t even cast from your device to the tv, in 2022?! Smh
Stayed in August 2022
Reviewed: June 27, 2022
Richard
United States of Americano breakfast
great bed and shower was the best I’ve ever seen
Stayed in June 2022
Reviewed: June 13, 2022
Lisa
United States of AmericaNo breakfast available on the days we stayed.
Location was great
Stayed in April 2022
Reviewed: May 27, 2022
Mario
Italythe check in and check out with people really unkind. what a shame! AC a little noisy.
breakfast was great! free parking.
Stayed in May 2022
Reviewed: May 24, 2022
Cynthia
United States of AmericaThere could be a better selection on the restaurant menu, like more vegetables, but I know that has been tough with Covid.
I needed a big room to work in, and the king suite with the adjoining conference table was fantastic. The bed was also incredibly comfortable.
Stayed in May 2022
Reviewed: May 23, 2022
Robert
United States of AmericaThe price No breakfast
Location
Stayed in May 2022
Reviewed: May 18, 2022
Lakeysha
United States of AmericaThe breakfast was not that great.
Location and the staff was extremely helpful and polite BEST CUSTOMER SERVICE SKILLS!!
Stayed in May 2022
Reviewed: May 12, 2022
Shery
United States of AmericaExcellent the thing is no mic like they sad so i hope there is on the May 18,2022
Stayed in May 2022
Reviewed: May 9, 2022
Croyle
United States of AmericaThe stay was expensive. The breakfast was not to good.
It was okay and the staff was okay
Stayed in May 2022
Reviewed: April 18, 2022
Britni
United States of Americano microwave in room, bathroom outdated, toilet smelled of old urine.
rooms were nice size…
Stayed in April 2022
Reviewed: April 17, 2022
Renee
United States of AmericaStained carpeting and chair. Visible damage to bathroom door (should be replaced). No Netflix. Basic cable and smallish t.v.
Beds were 5 stars. Updated decor in rooms, except the carpet and bathroom door. Quiet. Management was amazing, professional and courteous. Lobby area very nice. Full bar. Restaurant on site.
Stayed in April 2022
Reviewed: April 1, 2022
Virginia
United States of Americaclose to everything
leaving my car and alot cheaper then the airport
Stayed in March 2022
Reviewed: March 29, 2022
Bower
United States of Americahours of pool and gym
always clean and not clustered
Stayed in March 2022
Reviewed: February 6, 2022
Juan
United States of America👍
Everything
Stayed in February 2022
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