The hotel itself was not as clean as I hoped for. It needs a lot of repairs, and it just looks weird like the layout. There is a lot of unnecessary empty space. They don't provide breakfast during the week, and on Sat and Sun, it's $16 per person.

The front office staff were awesome. They helped me a lot, made me feel welcomed, and were very professional. The beds were comfortable, and the rooms were clean.

Stayed in April 2024

The pool was closed the first day & the second day it was occupied by a party. So we couldn’t use the pool. The hotel doesn’t offer food except on the weekends unlike the website shows. The rooms looked nice till you actually look around. Then u see what you don’t want to see. I did get small discount for not being able to use the pool. Then I got a call after I left & got another discount due to mold in the room. It was nice to get the discount. I’d rather have gotten use of the pool food & no mold though. Also just FYI don’t buy a water bottle from them I payed $5.00 but my daughter was so thirsty.

The hotel was beautiful & the staff were pleasant

Stayed in April 2024

Nice place to stay. Pool area was nice

Stayed in February 2024

Someone banging on the door next door over 2 hours at 1:00 in the morning

Okay

Stayed in March 2024

Just didn’t like that the restaurant wasn’t open for dinner or breakfast

Very nice building, beds we’re comfortable, staff was friendly and nice.

Stayed in February 2024

The cold hallways and the fact that not all side doors open with a room key. Finding this out when returning to the hotel late isn't fun but again the staff was helpful and it was a simple fix.

Being right off the pool area, it was convenient and not at all noisy like you would assume being so close to a busy area of the hotel.

Stayed in February 2024

Breakfast was subpar and waffle batter was sour and old and potatoes was old from repurposed baked potatoes and tasted old and breakfast sausage was deep fried and I am retired chef and they have a lazy cook or lack of training and website need updates on the operating hours of the restaurant and almost fell off the toilet the seat was very loose not worth 16 buck a person for breakfast

Close to Gillette Stadium

Stayed in January 2024

The shower pressure was terrible, and the drain was clogged, so water pooled up to my calfs by the time my shower was done. Cleaning staff came in to change our garbage during our 2 night stay. However,they did not refill fresh towels for our second morning shower. I loved the bed because I prefer soft mattresses, but beware to any who prefer a hard mattress like my hubby, the beds are very soft, like sink you in soft

Nice hotel, super convenient for anyone attending events at Gillette Stadium. The staff was nice and it was very clean.

Stayed in October 2023

Price was very high

Clean

Stayed in October 2023

Didn’t really dislike anything.

Didn’t try the breakfast. Liked the proximity to Gillette Stadium.

Stayed in August 2023

Chef did a great job cooking, but I think you guys need to work on keeping the temperature of the food. We came at 730 for breakfast, and just about everything that should be hot was cold. And the fruit honestly tasted a little old. The pineapple had a weird old sour taste. Our room has old nasty fries under fridge that look like they have been there for weeks. Also, the hair dryer didn't work. I don't know if it was the outlet in the rooms or the hair dryer, but both didn't work in the bathroom. Also, the tub was dripping all night... no one took showers, and I tried to close it as tight as I could. Honestly, it's all minor things, but the place is great, and so are the staff. I love mostly everything about this place and will be back i just hope some of my concerns do get taken into consideration. Thank you

I loved the layout of where the pool is and how there are balconies up above its just something about the way its set up that makes you feel like you are on a real vacation away somewhere. The staff seemed very friendly, polite and accommodating.

Stayed in April 2023

took my two sons for the night to get away and use the pool. ran a little late at work so checked in a little later than I had hoped. got a couple hours in the pool before bedtime but the kids wanted to go for a swim in the morning after breakfast sign said pool opens at 8 am there was also another sign saying the pool will be closed from 4-7 pm for a private party. checked at 830 pool was still closed waited will about 9 still closed so we called the front desk and they informed me that the pool would be closed all day. i wish I had known that before I booked since the pool was pretty much the only reason I booked the room

the property was great. clean facility friendly staff. nice heated pool.

Stayed in November 2022

It was cold I mean I k it it's a big place but turn the heat on when it's 40 outside

Place was nice staff was friendly

Stayed in October 2022

recently / updated rooms, pool looked like it was under construction and the hot tub “hasn’t worked in years”

it was a great property, lots of local businesses and shopping

Stayed in August 2022

The room seemed damp and musky but it was indoor poolside. it was clean though.

great location. and friendly staff

Stayed in August 2022

I did not dislike anything. The facility looks a bit worn and could be freshened up with paint and stuff, but this did not really detract from our stay.

The staff was friendly and helpful. The location was convenient and easy to find off the highway. Our room was comfortable. Being able to take an Uber to and from the concert was a huge bonus. Would definitely stay here again.

Stayed in August 2022

the place was out dated and the smell of the rugs in the hall ways awful

was close to the Xfinity center

Stayed in July 2022

Everything is very outdated and to the point of needing to be replaced. lots of staining on all floors as well.

big room and very quiet. I also liked the fact of there being a restaurant and pool inside.

Stayed in July 2022

Rooms could use an upgrade

Location, pool, balcony.

Stayed in July 2022

did not like people being able to walk in the back of the building without a hotel card and smoking outside the door and smelling up the hallway

very comfortable bed. restaurant on site

Stayed in July 2022

I really dont not have a single complaint at all. One night u really don't see all the surroundings but I gotta say over and all DEFINITELY A PLACE I WOULD STAY @ AGAIN, AS WELLCAS RECOMMEND.

Daughter loved the indoor nk pool. That's the initial reason we stayed here. She LOOOVES staying in hotel's and today was her b day party and one of her gifts was to stay at a hotel w/an indoor pool. OBVIOUSLY, SHE WAS OVER RHE MOON. I have ZERO COMPLAINTS at all, not a one. It was exactly how described which was in no way bad at all. We will definitely 100% be returning for another stay. Thanks to all the helpful, and courteous staff I actually came into contact with. KUDOS I SAY.............KUDOS!!!! THANKS AGAIN. SEAN FLYNN. STAY WAS 6/18/22.

Stayed in June 2022

Thought there was going to be breakfast also couldn’t check in early had to wait an hour was told to busy and there was 3 cars in parking lot

Stayed in May 2022

very loud in hallways. Guests up in main center until 11:30 pm loud babies screaming. The Jr. rooms with-kitchenette had no utensils or paper towels. I liked the table and chairs.

reasonable, large, the pool was big and warm.

Stayed in April 2022

*1. There is a hole in the roof above the pool, snow is seen falling through and creating a puddle. You can see sunlight through the holes *2. There is a hole in the ceiling near the vending machines outside room 203. Stream of water destroying the ceiling and floor. 3. Hot tub is closed despite advertisement 4. Little to no food selection. The in house restaurant was closed the entire stay. 5. The snow plows blocked me and my girlfriends car in. Took us an hour each to shovel our cars out. We had to push her car because the lot was not completely plowed. 6. We had to switch rooms twice. Our heater seemed to let a draft in, I noticed during a snowstorm there was snow coming into the room. There was a section of open space between the heater and wall letting wind in. 7. The second time we switched rooms the heater in that room wouldn't wouldn't turn on. Our third room had an actual thermostat on the wall, and kept the room at a decent temp without constantly turning it off and on. Every room should have a real thermostat

Staff very nice and responsive to complaints. Obviously thy ate short staffed so I appreciate the good vibes

Stayed in January 2022