2613 West End Avenue, Nashville, TN 37203, United States of America
#85 of 198 hotels in Nashville
Guests' ChoiceBased on 1156 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.0
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Amber
United States of AmericaOur room had a wet spot in the carpet when we arrived. Positive it means they scrubbed something. Negative was- it was still wet and smelled like bleach a bit. I’d rather have damp and clean than dry and stained though!
Friendly and centrally located
Stayed in May 2024
Reviewed: May 11, 2024
Leslie
United States of AmericaLocation is good but the team there is great. This staff from check in to check out was lovely.
Stayed in May 2024
Reviewed: April 30, 2024
James
United States of AmericaPrice
Convenience
Stayed in April 2024
Reviewed: April 29, 2024
Phillip
United States of AmericaParking expense. I was overcharged for parking (54). I called 4 times and was told I would get a call back. On 4th call, finally talked to someone who corrected the overcharge.
Room was clean
Stayed in April 2024
Reviewed: April 29, 2024
Michael
United States of AmericaLiked it all
Good
Stayed in April 2024
Reviewed: April 22, 2024
Susan
United States of AmericaThe bed wasn't very comfortable. I had a hard time sleeping.
Staff was very friendly. Check-in was very easy.
Stayed in April 2024
Reviewed: April 22, 2024
Casey
United States of AmericaLike everywhere in Nashville the price was high
Location
Stayed in April 2024
Reviewed: April 19, 2024
Donald
United States of AmericaCold showers .handle on shower was loose and wouldn’t get hot. Extremely inconvenient. Due to demanding hospital schedule we told the front desk upon check out .
Convenient to vandy hospital.
Stayed in April 2024
Reviewed: April 9, 2024
Angela
United States of AmericaPaying to park Paying to eat breakfast
Paying $30 to park is crazy, especially when you are already paint for a room! $17 for breakfast is also crazy! We ate at Cracker Barrel for the same price!
Stayed in April 2024
Reviewed: April 8, 2024
Cathy
CanadaTook a long time to get hot water
Location, staff, entertainment
Stayed in April 2024
Reviewed: April 8, 2024
Miriam
United States of AmericaWe had a rough start as our room was not ready and we had some dirty / stained linens and the shower door was water stained, however, housekeeping righted everything. Given how long it takes to get hot water to the upper floors I am not surprised by the shower door. Lastly, the advertising for the Executive Queen Room was not very truthful and properly described and misleading. You get a queen room and access to a lounge down the hallway. It's not an enlarged room.
The staff was extremely nice, and your desk clerk loaned us his air compressor so we could safely return to the airport. The housekeeping staff was very accommodating when we had a rough start too. Honestly, I think they might need a few additional housekeeping employees as they work especially hard to make everyone's stay enjoyable.
Stayed in April 2024
Reviewed: April 6, 2024
Paige
United States of AmericaWe didn't eat breakfast at the hotel. We went out for breakfast 😋 🤗
Stayed in March 2024
Reviewed: March 26, 2024
Joanne
United States of AmericaGreat Location
Stayed in March 2024
Reviewed: March 20, 2024
Trudy
CanadaThere wasn’t much shopping nearby
Staff were very friendly and helpful
Stayed in March 2024
Reviewed: March 19, 2024
Mark
United States of AmericaExpense to park
Stayed in March 2024
Reviewed: March 15, 2024
Inder
United States of AmericaStaff were very nice.
Stayed in February 2024
Reviewed: March 15, 2024
Van
South AfricaNothing
3rd time staying here, it's always good.
Stayed in March 2024
Reviewed: March 14, 2024
Rose
United States of America$30 parking fee
Staff and complimentary shuttle. Good neighborhood with plenty of shops, restaurants and gas stations nearby.
Stayed in March 2024
Reviewed: March 11, 2024
Rose
United States of America$30 parking fee
Shuttle to lower Broadway and the staff. Specifically, Nichole at the front desk and a smaller middle age man waiting tables at night in the restaurant. Sorry I don’t have his name.
Stayed in March 2024
Reviewed: March 2, 2024
Mohamed
Saudi ArabiaI like the rooms the breakfast. also the kindness of the staff. Setting in the lobby. L enjoyed the music. Iwas setting in the balcony enjoying my coffee
no shuttle service to the airport. i did not use the shuttle to go down town room is nice and quite and clean .location is good near to meny good restaurants some small shopes.
Stayed in February 2024
Reviewed: February 25, 2024
Chris
United States of AmericaNo hot water
Location
Stayed in February 2024
Reviewed: February 2, 2024
Julie
United States of AmericaMeet our expectations. Stayed at the hotel previously and knew what to expect. No issues during stay.
Location has great access to all Nashville attractions. Staff is friendly and the rooms are comfortable. Shuttle service is awesome and a lifesaver for getting to area hot spots without worry of where to park . Commodore Grill offers superb music from both up and coming and seasoned stars.
Stayed in December 2023
Reviewed: February 2, 2024
Felicia
United States of AmericaThe hotel states it is pet or dog friendly, however, there is no water bowl at check in or anywhere else, nor is there a patch of green area for a dog to do its business. We left for dinner and got a phone message that our dog was barking, which was super annoying.
The hotel is located centrally with amenities around close by. It is clean and bright and has food and drinks available for purchase.
Stayed in February 2024
Reviewed: January 26, 2024
Matt
United States of AmericaWe weren't paying $17 for the buffet breakfast. Also, we were surprised to pay a deposit of $50 to park on the premises. During football season, sure but not for the everyday. Using the shuttle to go to Vanderbilt was fine, but getting the pickup wasn't. We waited 40 min before calling an Uber. Our calls went unanswered for the shuttle.
The location on West End is great for Vanderbilt Hospital access
Stayed in January 2024
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