No airport shuttle available, but Taxis a plenty at the transportation area of the Airport. Room was perfect, clean and tidy and well serviced. the location, we were a bit out of town, but the free shuttle bus available all day and into the night was a great service, which took us right into Downtown Nashville and the bustle of the city.

Stayed in May 2023

Staff was great but check in took a while due to long lines. Very small bathroom but not a deal breaker.

Room was clean and comfortable and had a balcony.

Stayed in May 2023

There isn't a way to get a cord from the TV, to hook up our devices, even if for a small fee to "rent them" during our stay. That would be a decent thing to offer. My son was unfortunately stuck in the room until concert time due to a sprained ankle and him having his stuff to watch on TV would've made his stay a bit better.

Everyone was welcoming and kind. The room was clean and cozy, decent balcony view. Housekeeping staff kind and attentive to our needs. They have live music every night in an adjoining little restaurant and a pool too!

Stayed in May 2023

Nothing major, rooms could do with modernising and there was no safe. I didn't have a car when visiting here as I picked up a hire car after, paying to park would have annoyed me however I believe this is standard in Nashville?

A decent location away from the craziness with a handy free shuttle to take you downtown. Clean room with fridge microwave and coffee making facilities. Decent bar and restaurant options nearby.

Stayed in May 2023

Great breakfast, shuttle to downtown very useful, and the grill has live music nightly

Stayed in May 2023

No continental breakfast available. No Airport shuttle.

Shuttle was excellent. Room was nice, staff was mostly excellent.

Stayed in April 2023

The frat party in the hall on Saturday night.

I like the location, the shuttle and the rooms.

Stayed in April 2023

Bathroom needed a bit of attention. It was clean, but there was mildew around the shower area and floor.

Friendly staff. Shuttle available to take you downtown for sightseeing. Also enjoyed the live entertainment in their restaurant/bar.

Stayed in April 2023

Great place but not keen on carpet, think some rooms should be without.

Stayed in April 2023

we got put in a handicap room which is inconvenient when your not handicap and this also caused us to not have balcony that we planned for. We arrived at 11am and was told we can check in at 1pm. Went back and room still wasn’t ready. Then went downtown and went back to check in later that night and got put in handicap room. we should of had a regular room and was there early (twice) so we shouldn’t of gotten left over rooms.

shuttle to and from downtown was nice

Stayed in April 2023

The only negative I can think of, and it is not entirely the hotel's fault, but when we arrived, it was dark and raining which made it difficult to find the back entrance to the hotel from the parking lot. It was not well lit or well marked for those conditions, I guess.

The room was very clean and comfortable. The staff was very nice and helpful. The shuttle bus that took us to a restaurant was a nice feature. We even got the recommendation for the restaurant from the hotel staff, and it did not disappoint. Having the security feature of needing a room key to operate the elevator helped us to feel safer.

Stayed in March 2023

The room was a bit small and the beds were extra firm. It needs some updating.

Great location and friendly staff. We had a great view. The coffee bar was great in the morning.

Stayed in April 2023

the extra cost for parking is a little pricey, don’t you think?

clean, comfortable and access to the Commodore was a plus

Stayed in April 2023

Breakfast buffet seemed understaffed. Food was slow to come out and many items weren't sufficiently replenished for the amount of guests that were dining.

The free shuttle service to downtown/Broadway was fast and efficient.

Stayed in April 2023

Parking was a little expensive for guests. Should be included in stay. Had to pay for breakfast and coffee.

Fairly easy to get to other destinations from the location. Commodore Restaurant had good food.

Stayed in March 2023

When I book my reservation it listed $30.00 for guest parking. When I arrived I had to pay $50.00 for guest parking. For that reason next time I will stay at another place.

Location was fine. We never ate breakfast.

Stayed in March 2023

The hotel was clean, but the rooms need to be updated, particularly the bathrooms.

The staff was excellent. Very friendly and helpful. Everyone in the hotel tried to make you feel welcomed and went out of their way to help.

Stayed in March 2023

Parking lot

Excellent

Stayed in March 2023

Our room we booked on booking.com showed a bathroom with glass shower doors but the room we got had a tub and shower curtain.

The location was close to downtown. Hotel shuttle was free to take. All the employees were always friendly and helpful.

Stayed in March 2023

Ist check in agent wasn't nice. Room wasn't ready. Had to sit in the lobby for a while!!

Loved the room. Great bed. Close to the elevator.

Stayed in February 2023

The receptionist not apologizing for the trouble when I clearly had reservations… it’s as simple as saying, “sorry for the trouble…”

Location

Stayed in March 2023

Small room. Shower not hot one morning.

Great location. Comfortable beds.

Stayed in March 2023

No free parking, difficult to find a parking spot.

Reasonably big and comfortable rooms, excellent breakfast and the restaurant in the hotel was great with live music every night.

Stayed in February 2023

The carpets in hallways and rooms need shampooing and the rooms need tv updates. also the wallpaper and paint is dingy and there are stains and marks on the walls. There was also a stinch that I couldn’t figure out when laying in bed. They had a Keurig but only 2 regular coffee pods and 1’caffeinated. For $300 I guess I just expected more. Booking.com stated that I had a $20 breakfast voucher and then Holiday Inn stated this wasn’t accurate and that I would have to pay $12 for each breakfast per person. No indoor pool, No sauna, and $30 just to park. Never again!!!

The beds were comfortable and the pillows and the location.

Stayed in March 2023

In room movies could have been a little less expensive

Was there for check up at Vanderbilt always kind of nervous time but enjoyed the convenience of the location

Stayed in February 2023