8214 Universal Boulevard, Orlando, FL 32819, United States of America
#242 of 388 hotels in Orlando
Guests' ChoiceBased on 487 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
8.5
Value for money
8.1
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Katarzyna
PolandLow quality of breakfast
Comfortable beds
Stayed in May 2024
Reviewed: May 30, 2024
Francheska
United States of AmericaGreat service. Breakfast was excellent and great location.
Stayed in April 2024
Reviewed: May 27, 2024
Beverley
United KingdomPaying 16 dollars a day for parking
Good size room and breakfast of a good standard
Stayed in May 2024
Reviewed: May 26, 2024
Alauddin
Bangladeshthere are so many food stall around the area,
room is spacious.
Stayed in April 2024
Reviewed: May 21, 2024
Rashira
United States of AmericaElevator and laundry was broken
Pricing and convenience
Stayed in May 2024
Reviewed: May 21, 2024
Tehaurai
ChileLaundry room out of order for 2-3 weeks. Only one elevator for the whole place, one out of order, waiting line each time you wanna use it. Breakfast is just ok. Mold on bathtub joints. Parking is daily extra.
Location near icon park Really Spacious suite for families Has fitness room
Stayed in May 2024
Reviewed: May 20, 2024
Kendall
Costa RicaThe building had two elevators one was broken and we didn’t see any signs during our stay that they were trying to fix it. And one day the other elevator broke down, so people had to use the stairs for us it wasn’t a big deal but for some elderly person it could be a challenge if they stay on the 5th floor.
Great room with good bed. The TV was a real flat screen with streaming services not like other hotels that say it’s a flat screen and it barely works. The wifi on the entire hotel was great and the breakfast was great as well.
Stayed in May 2024
Reviewed: May 12, 2024
Sourav
IndiaFacilities we gave OK because laundry wasnt working n one lift wasnt working n hotel was 90% full.
Staff was really helpful. Location was awesome.
Stayed in May 2024
Reviewed: May 11, 2024
Debra
United States of AmericaComfortable rooms and a nice breakfast. I was traveling with my adult laughter and we loved how close Icon Park is. A quick two minute walk to restaurants, nightlife, and shops was great. We also purchased discount tickets to Universal Studios from the gentleman at the hotel, saving us money and time. He was very helpful and friendly. We would definitely recommend this location and stay there again.
Stayed in April 2024
Reviewed: May 6, 2024
Harold
United States of AmericaParking $16 a day and no parking space was bad, 1 elevator took 15 min to get down on Sunday…
Location was great, bed was comfortable
Stayed in May 2024
Reviewed: May 6, 2024
Randy
United States of AmericaBroken elevator only one working in a 6 story building, laundry room out of order
Location and staff were very friendly
Stayed in May 2024
Reviewed: May 4, 2024
Keerthy
United States of AmericaParking fee
Stayed in April 2024
Reviewed: May 3, 2024
Kathy
United States of AmericaOne elevator was out for the duration of our stay, which made the wait for the other one long and cars were often crowded.
Love the area! Walkable to really great food and entertainment options! Lobby area and sleeping area were lovely, clean, and comfortable; bathroom was clean and functional but needed a little maintenance. Staff was pleasant and professional. Price offered good value.
Stayed in April 2024
Reviewed: May 3, 2024
June
CanadaNo safe in room.
The breakfast included was very good. The staff very helpful and happy to assist.
Stayed in May 2024
Reviewed: May 3, 2024
Varela
ColombiaThe parking have a charge extra 20 Dolar
Location and clean
Stayed in April 2024
Reviewed: April 29, 2024
Hanna
United States of AmericaParking was not free, one of the elevators was broken, so was the treadmill which was a big reason I booked the hotel, also I called the hotel in advance and asked if they have shuttles and got told they ran multiple times a day which was not true.
Stayed in April 2024
Reviewed: April 25, 2024
Burns
United States of AmericaWe had to ask several times for a extra pillow and we told the front desk about are fridge not working and they told us they would have someone look at it and Noone ever came and fixed it or even look at it plus there was issues with the tv ever few minutes sometimes kept going off and on wail we were trying to watch a show
The location was great we where close to all the attractions we planned on going too plus no need to drive to find restaurants there where lots of restaurants close by within walking distance of the hotel the guy who checked us in the first night he was really nice and help us out really good with check in let us know everything we needed to do to pay for the parking and ever time someone walked in he would greet them and make them feel welcome the other guy tho wasn't as good he keep walking away from the front desk alot plus when we finely got him to get us a extra pillow he couldn't remember what room number we where and said he thought we said a different number than what we told him
Stayed in April 2024
Reviewed: April 22, 2024
Renae
United States of AmericaTHE PARKING!!!!! Absolutely horrible!! Parking in alley by pool for $18+ with no stalls (chance of being towed)
Close to convention center
Stayed in April 2024
Reviewed: April 22, 2024
Natarshia
United States of AmericaWe had ants in our room. Breakfast didn't offer much for vegetarians.
The location was perfect for what I needed. The breakfast was ok.
Stayed in April 2024
Reviewed: April 16, 2024
Pamela
United States of AmericaParking is limited and they charged my guest for parking for a couple hours
It was clean, valuable and in proximity to a lot of things to do
Stayed in April 2024
Reviewed: April 12, 2024
Mahendra
QatarNo hot water dispenser for drinking. Although chilled infused water was nice.
Very comfortable stay. Breakfast was good.
Stayed in April 2024
Reviewed: April 7, 2024
Paula
United States of AmericaBreakfast waffle maker could have used at least 2 or more, long line.
Location was good, value of stay was good
Stayed in April 2024
Reviewed: April 7, 2024
Victoria
United States of AmericaBathroom
Staff
Stayed in April 2024
Reviewed: April 7, 2024
Steven
United States of AmericaReally nothing
Great location! 🧽 clean
Stayed in April 2024
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