9200 Quaday Avenue NE, Otsego, MN 55330, United States of America
#1 of 1 hotels in Otsego
Guests' ChoiceBased on 94 hotel reviews
7.1Cleanliness
7.6
Comfort
7.5
Location
8.3
Facilities
7.2
Staff
8.2
Value for money
7.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Suzy
CanadaPool needs a deep cleaning. The 2nd night the pool ran out of towels and had hardly any tubes. The room is echo-ey. Fair but of hall noise.
Water park is the main attraction. We booked a family room, and it was so nice & big. We love the location of this hotel. That bit of country driving to get there is gorgeous.
Stayed in April 2024
Reviewed: May 25, 2024
Mike
United States of AmericaCoffee maker didn’t work
Clean and nice size room
Stayed in May 2024
Reviewed: October 8, 2023
Trevor
United States of AmericaOur room was very outdated and looked unclean. We were booked in the outdated part of the hotel. The hotel does not accept cash payments.
The water park was fun and warm. The breakfast was good. Staff were generally friendly.
Stayed in October 2023
Reviewed: August 30, 2023
Bonnie
United States of AmericaSee above.
It started ok. Very clean and nice room. Later realized no hot water. The traffic noise was terrible. Half the lights did not work. In the am the TV did not work. There was a leak under the sink but we did have luck warm water. The good thing was when I reported our issues they were very quick to apologize and explain they were renovating. They gave us a compliment breakfast and took 40$ off the bill. This was more than acceptable. The staff was great especially the waitress.
Stayed in August 2023
Reviewed: June 6, 2023
Christena
United States of AmericaI don’t mind paying higher money for good amenities. The waterpark was awesome but the room itself needed some work. The couch and chair in the living room was very very uncomfortable. The sinks did not drain. It was very frustrating that we couldn’t bring in our pizza to the pool because we didn’t buy it there. But more importantly, I got a drink in the bar and I couldn’t bring it in because I didn’t order it at the right window. So, I snuck it in. Too many unimportant rules.
Water park was great - super with the safety and the lifeguards. Nice size water park. Room was great size. We had a couple problems in the room and the guy that came to help was so so nice. All staff was very nice.
Stayed in June 2023
Reviewed: May 15, 2023
Rachel
United States of AmericaThe beds were caved in and caused back pain. The TV was very small. The price of the room was more than quoted by over $50. The price of food at the food place in the water park was extremely expensive.
Staff was friendly and helpful. Room was a lot bigger than expected. Water park was fun. It was next to a gas station and restaurant, we could walk to them which was nice. Next to parks and golf courses.
Stayed in May 2023
Reviewed: May 5, 2023
Christyn
United States of AmericaThe hotel needs major renovations. It's kind of dumpy.
The staff was very helpful and friendly. The pool area was very fun.
Stayed in April 2023
Reviewed: April 9, 2023
Molly
United States of Americait’s a little dated in the pool area could certainly use a power washing before refilling. The women’s locker room was nasty. then again, it was also really busy during Spring break.
The staff is very friendly and accommodating. The shorter lady at the front was very sweet, the other one was a little more pointed than necessary. The lifeguards are very reasonable and kind! Even the staff in the concession stand were friendly, although they were really busy.
Stayed in April 2023
Reviewed: March 27, 2023
Haley
United States of AmericaThere was hair and dirt piled up on the carpet along the walls and corners of the room like it wasn't vacuumed very well.
The front desk was very helpful and friendly
Stayed in March 2023
Reviewed: March 20, 2023
Crystal
United States of AmericaThe pool was very crowded and not enough places to sit or towels. Could use an interior update
Housekeeping staff was so helpful!!
Stayed in March 2023
Reviewed: March 20, 2023
Swesey
United States of AmericaThe amount of time garbage layed in halllways.
The room layout was perfect for us and the staff were always helpful.
Stayed in March 2023
Reviewed: March 7, 2023
Barb
United States of AmericaPool deck was very slippery. Maybe use some rubber mats.
Nice Waterpark and slides. Nice service, very helpful and friendly.
Stayed in March 2023
Reviewed: January 15, 2023
Karen
United States of AmericaIt was under construction so long walk. Beds were not comfortable. The heat would not go up past 68 in any of our rooms. Icy parking lot
Nice water park. Loved being with numerous family members.
Stayed in January 2023
Reviewed: January 1, 2023
Tina
United States of AmericaUnfortunately, the water slides were not in working order when we went. We were told that there was something frozen (water) on the outside of the slide. They did have one slide on for about 2 hours and then nothing for the rest of that day. We were leaving the next day and the staff said with warmer temps expected that it should be up and running the next day. The hotel did take $40.00 off of our bill but it would have been nice to have been offered a free stay for another time to enjoy the water slides.
Our family went to the hotel/Waterpark for our Christmas present. We had 6 people and got the family suite which fit all of us comfortably and I liked the storage and room for handing jackets etc. the staff did their best in a difficult situation. They were as helpful as they could be.
Stayed in December 2022
Reviewed: November 19, 2022
Cassandra
United States of AmericaI was upset that the water park was closed. This is the reason I wanted to stay there
the room was spacious and very clean. also very quiet. There was some construction happening at the front of the building so they put me on the other side. I didn’t hear a thing. It was great
Stayed in November 2022
Reviewed: November 1, 2021
Martin
United States of AmericaNoisy neighbors and hard bed. Also, my card was charged $50 (?) Not sure why....will have to call and find out....
Close to home....easy staycation.
Stayed in October 2021
Reviewed: June 12, 2021
Anthony
United States of AmericaRoom layout poor and plumbing minor issues
Location
Stayed in June 2021
Reviewed: June 4, 2024
Belinda
United States of AmericaIn our room it could use new shower head. It didn’t spray right and had mild o. It.
It was clean, quiet and comfortable.
Stayed in June 2024
Reviewed: April 4, 2024
Starr
United States of AmericaJust need to work on the baby area very hard and dangerous parts over there.
This is a getaway for me and my children! We just love this place!
Stayed in March 2024
Reviewed: March 24, 2024
Joseph
United States of AmericaIt could have been cleaner and bedding could have been available for the bunk beds and the pull out couch.
The room was lacking towels, bedding and was not cleaned prior to our stay.
Stayed in March 2024
Reviewed: March 13, 2024
William
United States of AmericaThere was a hole covered in the front door, used 1/4 left body wash left for us, very hard uncomfortable beds, only cable to watch a movie- very out dated, had to pick time to watch a movie and wait verses aromatic streaming or pay per view , no cups or coffee in lobby in am.
Stayed in March 2024
Reviewed: February 20, 2024
Hightower
United States of AmericaClean and friendly stuff
Clean
Stayed in February 2024
Reviewed: January 15, 2024
Miah
United States of AmericaDirty pool and unable to purchase extra tickets. not enough pool tubes.
Stayed in January 2024
Reviewed: December 21, 2023
Jammie
United States of AmericaBed was hard pillows were lumpy . Room had a hot tub but didn’t label what switch was for it took a min to find it.
Location and room size
Stayed in December 2023
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