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  5. Reviews of Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel

Reviews of Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2175 Marlton Pike Road West, Cherry Hill, NJ 08002, United States of America

#2 of 10 hotels in Cherry Hill

Guests' Choice

Review Score

Based on 314 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    8.0
    Worked for our needs.
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a convention that was holding reunion. They had a whole function room but overwhelmed the common spaces. Rude would be the nicest word I could use for them.

    Location

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    How long we waited to get checked in. No one was at desk.

    The room

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Great place to stay, great restaurant and people
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    The restaurant was real nice, breakfast and dinner were good food.(especially liked the breakfast potatoes with all the onion and peppers fresh). Room was clean, would have liked a second roll of TP on hand , but we didn't run out. Also found 1 cup with ice bucket strange, but these are very minor. Comfortable bed. Will definitely stay here next time we visit Scottish Rite.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Up to date. Restaurant next door

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    I would stay again and recommend.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the bedding. Bring your own sheets and covers for ultimate comfort. Was unsure if breakfast was included and where it was located. Also if there where any other amenities included, because the cost was a little high

    The room had a nice appearance. It was well lit and there were room darkening curtains. The room was located at a side entrance to the parking lot and the ice machine was close by. the bathroom was spacious with large mirrors.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Always consistent and well run.

    Stayed in November 2023

  • Reviewed: December 7, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby traffic

    Staff was great! The bar had great drinks and food.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    8.0
    It was a great experience
    • Leisure trip
    • Couple
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The prices was very high

    The rooms were very clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The rude bartender

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    It was a very nice room in a clean hotel at a convenient location with very professionalstagfff.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We ran out of supplies during a one night stay (toilet papar, not enough wash clothes, body wash) The wiifi mirror in our room wasnt working.

    Staff was very polite helpful and professional Hotel was clean and neat Bar was cute

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Is overall the stay was pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like that they charged incidentals right up front. So my hotel bill was a hundred dollars more than I had I had planned. Which caused me to have a problem with my bank account.

    That the Manger kept the pool open for 2 hours extra for our baseball team that had a late game.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Suite with Kitchen
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi

    No

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Will stay there again next time I go to the area.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Being charged for a cup of coffee in the lobby.

    Cleanness of room.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    We found a mouse in our room. They changed our room but their reaction was like it is a normal thing!

    Easy to access to Philly. New hotel

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurants/Bar closes too early.

    Good location and comfortable beds, great shower.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    We were in town for my uncle’s funeral, the Holiday was quiet to allow us to grieve.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The coffee maker at front desk was out of order.

    Very clean and quiet, food was good also.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Excellent value for money.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All bathroom towels were dirty, laden with curly pubic hair. Felt like I needed a second shower after the first. Staff was very kind though.

    The best Holiday Inn I’ve ever been to. Absolutely gorgeous, comfortable rooms and modern bathroom facilities (especially the mirror with bluetooth speakers and defogger).

    Stayed in September 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No free breakfast

    The bathroom, area and hotel room

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The microwave was broken. The door was unable to close.

    I was able to make a one day booking. Hotel was clean.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the reasons that I personally like coming to this hotel is that it has 2 pools one outdoor and another indoor , the indoor one is heated . Before the change of management the indoor pool was not working It needed repair, and before booking since I only like heated pools I made sure it was open and the heating was functioning- I remember very clearly how hot it was in the past but unfortunately there was only 1 Jet barely heating the whole indoor pool and the other 2 were broken and not working and this one jet was not enough to heat up the whole pool so basically the pool was very cold . Also the pool needs a paint job since it’s very deteriorated and peeled off . I was looking forward to enjoying the heated pool but I was not able to go swimming . This issue will be a determining factor in booking here again or not.

    We have been coming to this hotel for the past 20 years , The hotel changed management a few years ago and was remodelled and is modern in design super comfortable beds clean room and friendly staff. There was a manager making rounds daily and making sure all our needs were taken care of .

    Stayed in August 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was a little bit of a wait to get into our room.

    The cleaniness. Up to date hotel

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No breakfast restaurant available. The beds were NOT Queen beds the beds were full size and very uncomfortable for 2 people. Disappointed the advertisement was 2 Queen beds and it wasn't.

    The location was good. The market next to the front desk for snacks and drinks is very convenient but a little pricey.

    Stayed in July 2023

  • Reviewed: April 24, 2023

    8.0
    Very Good
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing not to like about the place. Everything was great.

    It was very comfortable clean. The staff was very polite. The check-in was very smooth. Rooms big and comfortable.

    Stayed in April 2023

Showing 1 - 25

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