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  5. Reviews of Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel

Reviews of Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1600 South Country Club Drive, Mesa, AZ 85210, United States of America

#11 of 46 hotels in Mesa

Guests' Choice

Review Score

Based on 189 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dark hallways

    Clean

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not much not to dislike

    Friendly staff, it was clean and in a nice location. The booking went good there was not a problem

    Stayed in May 2024

  • Reviewed: March 23, 2024

    8.0
    Not much to say, wish it were quieter. Staff was outstanding
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It was next to a highway, very noisy all night long

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Only one chair in the room

    Location easy to get to

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location, room size

    Stayed in February 2024

  • Reviewed: November 25, 2023

    9.0
    Good experience
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I could occasionally hear freeway noise. The AC turned on and was very loud, but luckily I didn't need heat or AC, so I turned everything off. The lights were confusing, especially having to touch the countertop to turn them on. Maybe a little instruction would help. No shower cap.

    I requested a room near the entrance, and it was in a great location. I had trouble figuring out the coffee maker, but when I did, it made good coffee. Full length mirror was nice, and I liked the curved glass shower door.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Great convenient and comfy.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room location faced freeway so there was some noise that wasn't fully reduced by any noise reducing glass. Tv didn't include any streaming options. Ended up just watching commercials the whole time. Messy almost sketchy parking lot with lots of trash and construction equipment all around.

    Bed was super comfy and the breakfast was good! Had a problem with the bathroom door not staying closed but was immediately remedied by staff when notified.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location! Very nice hotel. They are remodeling and it looks great. Staff was friendly and helpful to answer our questions.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    9.0
    Enjoyed plan to revisit
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We had ant issue in the parking. Ants in the truck, had to visit the local car wash

    Clean, comfortable and well kept

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    It was a very nice stay
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a stain on my floor that wouldn’t come out

    Is was convenient for the things I needed to do

    Stayed in August 2023

  • Reviewed: July 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet snd clean

    Stayed in July 2023

  • Reviewed: May 27, 2023

    9.0
    I was satisfied with my stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The jets didn't work on the hot tub

    Breakfast was good.

    Stayed in May 2023

  • Reviewed: April 24, 2023

    9.0
    It’s been nice and quiet, the girls at the front desk have been very helpful
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 14 nights
    • Submitted from a mobile device

    Wish there was a laundry on the bottom floor instead of having to go to the 2nd floor to do it

    I didn’t have the breakfast but I did order a burger later in the day , it was good

    Stayed in April 2023

  • Reviewed: April 14, 2023

    8.0
    It was okay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    -I didn't like that you could not open the room door with the bathroom sliding door closed. -Mattress was too soft. -I didn't like that there were not walking resturants in the area. -No free breakfast.

    The facility was close to the area we were going.

    Stayed in April 2023

  • Reviewed: March 25, 2023

    7.0
    Great pool, comfy hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The reason we chosed the hotel was trying to recap old memories when my husband were a kid. Overall it's a really old hotel but still charging the same rate as other newer hotels. I'm sure it has been renovated a few times over 40 years(when my husband was a litle kid)but I guess if it still wants to charge the similar amount and really want to compete with others, it could be better(or cheaper). The one thing I think it's worth paying is their swimming pool (Jacuzzi is hot but broken-no jets/bubbles). Because this swimming pool was built long time ago without brand standard, it still kept the original shape which is huge. You don't find any other chain hotels now has this type of swimming pools anymore. That's actually the reason we picked this hotel(other than memory lane reason). We came for spring training- stayed 2 night 3 days and spent a lot of time by the swimming pool...that was great!

    The room is comfy, the bed, pillows are great. Swimming pool is heated so it's not hard to jump in especially we've had a some rainy windy days here.

    Stayed in March 2023

  • Reviewed: March 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Save your money don't pay the extra for the breakfast its not worth it with so many better options nearby but I do love you get the option ofopting out of the breakfast.

    Rooms are large and comfortable and the beds were really comfy

    Stayed in March 2023

  • Reviewed: February 15, 2023

    8.0
    Decent hotel if passing through.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast wasn't the greatest and that was to be expected, but was good enough. Also, I paid a premium that week because of the super bowl weekend even though I wasn't there for that. I normally wouldn't have paid that price for that quality of a hotel.

    Location was right off the 60, so it was very easy to get on and off the freeway and into the property location quickly. Comfortable and quiet room during my stay. Friendly staff.

    Stayed in February 2023

  • Reviewed: October 17, 2022

    8.0
    wanted breakfast to be included
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    property was fine

    Stayed in October 2022

  • Reviewed: August 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was not worth the money I was charged. Half the time it was overcooked and hard as a rock. The fruit wasn't even ripe enough to be cut up. I wish I would have saved my money.

    The beds were very comfortable and it was nice after a long day visiting family.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    8.0
    my first trip to Mesa i found the hotel was centrally located and easy to return to after touring
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    would have been nice to have drink machine available on each floor to avoid having to go to the lobby

    food was sufficient to start the day

    Stayed in August 2022

  • Reviewed: July 22, 2022

    7.0
    It was just what I need for my trip.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The way the breakfast was setup was strange. It was self serve but there was still a waiter. It seemed he was trying to get tips even though it was self serve.

    The pool was nice

    Stayed in July 2022

  • Reviewed: April 7, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast should be included with the room

    Convenient location

    Stayed in March 2022

  • Reviewed: March 28, 2022

    7.0
    It was OK but I will probably not go back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    No Continental breakfast or coffee in the lobby unless you wanted to buy it. I do not like the sliding barn style door with glass in it to the bathroom not enough privacy and you can hear everything.

    The breakfast was OK basically like a continental breakfast except we had to pay for it and I was not aware of that.

    Stayed in March 2022

  • Reviewed: February 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like this Hotel because everything was clean and good.

    Stayed in December 2021

Showing 1 - 25

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