One of the elevators was broken No hot breakfast as advertised No restaurant as advertised Garage elevator key card reader was broken allowing public access into hotel and terrible security for guests Good staff but not enough to serve guest flow Only one baggage cart

Location and price

Stayed in May 2024

Paying for parking when it's their own lot. That's stupid. If it were a public lot then thsts understandable. The bed was too soft for my taste.

Location is great. Room was very clean.

Stayed in May 2024

Location

Stayed in April 2024

Bathroom door barely worked, air conditioning was very loud (I tried to turn it off, but that didn’t seem to do anything, could have missed something).

Very close to where I wanted to be, not complicated, a place to sleep.

Stayed in April 2024

The hotel is a bit old. 1/2 elevator broke down during the stays. The keycard of the hotel didn't work 4 times so for the 4 days everyday i have to go up and down to change the keycard. The facility and the room are clean but old.

Location was great. The staff í polite and friendly. Have a little "shop" (instead of vending machine) which is very convenient to stay. Uber Eat also easy to find with parking right at front.

Stayed in March 2024

This hotel was really trashy for the price and location. The carpet and walls in the hallway were stained and chipped. One chair in the room was stained and the desk chair was torn in 20 different places.

Quick and easy check in. Nice and helpful check-in staff.

Stayed in February 2024

Parking cost 💲 and never should! It was dirty in the parking garage! Elevator was broke and the one that worked was shaking and dirty! Hallways were dirty and had stains on carpet! Room was dirty and walls were nasty had staples all over the place! Door to bathroom barely closed and was ridiculously small! No hot breakfast served!

Location was great and bed was comfortable

Stayed in January 2024

one of the elevators was down terrible wait

location

Stayed in January 2024

Elevators out of service Price of parking Lack of lighting in parking deck The price of a room

The location

Stayed in January 2024

The rooms and bathrooms are old. The bathroom has missing tiles and a lot of damage to the ceiling and floor area

The location and staff were amazingly nice.

Stayed in November 2023

pa

Stayed in October 2023

Bathroom was extremely small Only one elevator working Not enough towels and front desk didn’t have any No real breakfast

Stayed in October 2023

Rooms, common areas and garage spaces felt really outdated and in need of rehabilitation. But I did realize the property was slated for demolition so likely the reason no improvements were being done. Two elevators were present, though only one was in operation. This created lots of passenger delays (so I actively used the stairwells!).

Property had a vintage feel as this is one of those circular tower constructions from the late '60s/early '70s. Location was a convenient walk to the concert event I was attending.

Stayed in September 2023

Room temperature cold, sink faucet hot water not hot

Staff made adjustments to get the room preferred and early check in. That was awesome

Stayed in October 2023

TV, AC, Bathroom, Hallway, lack of coffee creamer one morning

Check-in, parking, location, room size

Stayed in October 2023

Dear Holiday Inn, I am so dissatisfied with the way I have been treated on my last day of a weeks stay! I asked to extend my checkout and was firmly told there was NO possibility of any minutes over 11. I have never really had this happen before in hundreds if not thousands of hotels around the world. Congratulations on making my stay at your hotel totally ruined by inflexible management that could not give me a little help when I needed it. Of course I will be sure to stay away from Holiday Inns if possible and recommend others do the same. I will be sure to post this on as many surveys as I will be asked complete regarding my stay.

Location was good to downtown.

Stayed in September 2023

The elevator needs an upgrade. the bathrooms are very small. i didn't visit the pool so I'm not sure how it is. we came with our service dog and got accepted with no issues. the staff was very nice and helpful.

location was good, hotel is pretyy old and asking too much money. View is good. staff was very nice more than that this city is very nice to visit, I will want to come back visiting. the bed was comfortable

Stayed in August 2023

The breakfast selection was very limited and stale. There was no place to eat downstairs. There was only one elevator working so with 20 floors it took a long time to get on the elevator and sometimes we had to pass because it was already full

It was clean and the staff was very nice.

Stayed in September 2023

No refrigerator, only 1 elevator for 19 floors. Pay for parking, no continental breakfast, bathroom layout was bad.

Staff were nice, view was nice as well!

Stayed in July 2023

The hotel hasn't been maintained well and was a little dirty outside, and the lobby had a sewage smell from time to time. The halls were dark, dingy, and had a very strong cleaner fragrance that triggered my asthma. Only one elevator worked and the only food available were chips, cookies, and coffee. The room felt humid and parking was more expensive than expected. The room itself was clean enough, and the TV didn't have most of the channels listed in the guide. I got the impression that this location isn't a high priority for company that owns it.

The location was great--close to restaurants downtown and easy to walk everywhere.

Stayed in June 2023

Our room smelled like cigarettes when we checked in. It was not the cleanest, there was a dirty footprint in the bathtub and crumbs on the carpet.

The location was great! We were in walking distance to a bunch of restaurant and things to do! The staff was super friendly and helpful!

Stayed in July 2023

Rundown, no kitchen, coffee maker didn’t work in the room.

Parking garage, security guard was really nice and helpful.

Stayed in June 2023

Common area rugs very stained. Toilet would not stop running (24/7)

Location - staff that checked us in!

Stayed in June 2023

The building is old and not taken care of.

The bed was clean, and the location was pretty good.

Stayed in May 2023