505 North Fifth Street, Rapid City, SD 57701, United States of America
#13 of 54 hotels in Rapid City
Guests' ChoiceBased on 259 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
8.8
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Ruth
United KingdomThe bar prices! We drove through 8 states during our trip and 2 beers were 20 dollars even after the voucher more expensive than Chicago which surprised us
Hotel was well positioned for a quick drive into the city was ample parking and a comfortable bed. We got a $5 voucher for the bar which was a nice touch
Stayed in May 2024
Reviewed: April 15, 2024
Bradley
AustraliaThe location is a bit of a walk from the central strip of Rapid City - no problem at all by car - can't fault it otherwise though. Lovely place to stay.
The Holiday Inn has an lovely interior atrium, quite a revelation. Very comfortable room and welcoming staff. The Gold Bison in the base of the Atrium is highly recommended - super friendly staff, delicious food and the kitchen stays open fairly late which was much appreciated when we arrived on an evening flight.
Stayed in April 2024
Reviewed: April 13, 2024
Edward
United States of AmericaI cannot think of anything I disliked. The Room, The Service and The Meals were all exceptional !
Arriving before Check-In time, the Front Desk securely stored my luggage until my room was ready to Check-In--so I could go to Lunch w/ friends w/out carrying the case around. Meals at the Restaurant/Bar were GREAT and the Staff took care of all requests and needs. In addition to my Service, The Holiday Inn Cvc. Ctr. also took care of residents of the Apt. Cmplx. nearby for the elderly--due to an accident that damaged their bldg. and caused a Gas Leak requiring Emergency Evacuation. The service to these people was exceptional from all comments I heard from them. I will DEFINITELY stat at this Holiday Inn the next time I visit Rapid City for any event or occasion. Thank You to them for a great experience!
Stayed in April 2024
Reviewed: April 13, 2024
Robert
United States of AmericaProperty was clean and quiet with a comfortable bed.
Stayed in April 2024
Reviewed: April 4, 2024
Kennedy
United States of AmericaBreakfast buffet was amazing! Just wish it was free
Stayed in March 2024
Reviewed: April 3, 2024
Kieran
United States of AmericaOrdered 2 drinks from the bar and 1 of them had a lipstick stain on the glass.
Comfortable and friendly staff
Stayed in March 2024
Reviewed: March 17, 2024
Terri
United States of AmericaThe bed was so hard I couldn’t get a good nights sleep
Like the restaurant in it, I like it set up. I liked the ambience, I loved the staff and I liked the convenience. It was a overall pleasant experience.
Stayed in March 2024
Reviewed: March 4, 2024
Lisa
United States of America😁😁😁
Stayed in March 2024
Reviewed: March 2, 2024
Crosby
United States of AmericaAC would not cool the room adequately
Large clean room
Stayed in March 2024
Reviewed: February 29, 2024
Steve
United States of AmericaOther than the price nothing to complain about with the facility.
Right next to the monument.
Stayed in February 2024
Reviewed: February 19, 2024
Julie
United States of AmericaNothing
Everything was excellent
Stayed in February 2024
Reviewed: February 8, 2024
Alfaro
United States of AmericaNo breakfast included , poor customer service, difficult keys i
Pool and jacuzzi
Stayed in February 2024
Reviewed: February 2, 2024
Kassandra
United States of AmericaI love the hotel. There's nothing bad i could ever say. That's where we got married. We love coming up and staying. It's always the best sleep i get.
Stayed in February 2024
Reviewed: January 7, 2024
Engelhaupt
United States of AmericaClean, friendly check in staff, asked to be in quiet area since lots of bball kids/ family staying here since bball tournament held next door. Quiet all night
Stayed in January 2024
Reviewed: December 28, 2023
James
United States of AmericaUnfortunately there is no breakfast service included with the room when we visited.
The staff was great, friendly, and respectful. They were able to adjust our booking to a king room instead of a double queen when asked due to an app glitch on our end, it was top notch service. It would have been perfectly acceptable to say they couldn't adjust the rooms but they went out of the way to help us.
Stayed in December 2023
Reviewed: December 28, 2023
Jennifer
United States of AmericaExtremely luxurious property. Room was huge and very comfortable. Staff was very friendly!!
Stayed in December 2023
Reviewed: November 13, 2023
Anthony
United States of AmericaEverything. It was a beautiful hotel, great location, staff was friendly, everything was very clean, beds and pillows were fabulous... we loved staying here.
Stayed in November 2023
Reviewed: October 10, 2023
Linda
United States of AmericaLocation
Stayed in October 2023
Reviewed: September 22, 2023
Dawn
United States of AmericaThe hotel is spacious, quiet and comfortable
Stayed in September 2023
Reviewed: August 30, 2023
Karey
United States of AmericaThe staff didn't provide me with an invoice, and there was some cashiers that were very rude and had bad attitudes. And they keep telling me that i cannot still get an invoice.
Didn't have breakfast.
Stayed in August 2023
Reviewed: August 29, 2023
Salky
United States of AmericaEverything was very very nice. Even the temperature was easily controlled, the laundry room was clean and working well.
Besides being very clean, warmly decorated-the staff was very helpful---I haven't had this friendly competent and gracious a staff at a hotel in a couple of years--I travel quite a bit and I usually stay 4-5 star so these people are excellent. the pool was a big hit for my grandkids every night. the restaurant and morning buffet was excellent.
Stayed in August 2023
Reviewed: August 15, 2023
Randy
United States of AmericaI can honestly say, nothing!
The breakfast was wonderful. The staff cannot be beat. They treat people like they really do care about making your stay a great experience. We stay at the Holiday Inn Rushmore Plaza every year for the Sturgis.
Stayed in August 2023
Reviewed: August 13, 2023
Eldon
United States of AmericaFood in bar could be better
Stayed in August 2023
Reviewed: August 8, 2023
Kenneth
United States of AmericaVery nice facility, well kept, restaurant with excellent service, quiet and the rooms were dark, which I need for sleeping.
Stayed in August 2023
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