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  5. Reviews of Wyndham Garden Silicon Valley

Reviews of Wyndham Garden Silicon Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

399 Silicon Valley Boulevard, San Jose, CA 95138, United States of America

Review Score

Based on 896 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    Need to update furniture and decorations in the rooms.
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights

    Considering the price for the room, the interior of the room didn't match the exterior of the building. The exterior of the building what was I expected but the interior of the room was not what I expected. The furniture and decorations were old, in disrepair and outdated.

    Check in and out process was quick and easy.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    It works in a pinch but if you can find somewhere with better amenities - go somewhere else.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Our hot water wasn't working in the morning and it was difficult to get a hold of someone to help us fix it. We were on a strict time budget because I was having surgery that morning and it was very stressful because we assumed we'd have hot water early in the morning. Someone came to try and fix it and didn't succeed so we had to call the front desk again and they ended up giving us a new room on the complete other side of the hotel. I also didn't like that the TVs don't let you connect anything to them. Don't waste your time bringing a roku, game console, dvds or firestick - these TVs don't connect to anything and you'll be stuck watching cable for your entire stay. Not ideal.

    I liked how close this hotel is the the Kaiser Hospital, since that was the main reason for my stay. The beds were comfortable and the bathrooms were large.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    5.0
    terrible
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My review is above this hotel has run down rooms and not upkept, dusty floors ,doors need to replaced in bathroom and closet. these rooms are work no more than 70-80 and the expectation you will have stained sheets and ceilings. I have pictures of the entire room.

    The room was filthy ,the sheets had stains and the floor dirty,tub had black mold on corner and shower barley hinged on, a pizza stain on the ceiling and a whole in the wall covered by a board. The room was not clean at all I was charged 5 times booking and then the property.My account had 5 holds on in.I now see every hold off and my deposit has not been returned and it’s now Wednesday so I have a charge of $233 for a room that was not the quote on booking it was $98 or $114 .Booking.com stated breakfast was included and the facility restaurant is closed no breakfast not even continental.A romantic get away turned into feeling like we were at a homeless center. I have stayed here in the past prior to covid and this hotel has not been kept up really run down like a motel 6. I almost forgot the bug on our ceiling,I was creeped out by a flying bug. The shower sprays out everywhere had to keep drying the floor with only 2 towels in the room ,no other towels or hand towle’s in bathroom.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    6.0
    Mostly ok
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Water in the shower was only just warm.

    Lots of parking, quiet location and easy access to the rooms.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    I’ll be back.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Have stayed several times and accommodations have been very comfortable. Staff is very friendly and location is close to shopping centers and excellent restaurants. Would recommend to family and friends.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    5.0
    Bad service
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very poor service no towels and no working phone the room one day don’t have hot water very bad service room , first day may key room not working change the room no water in the room very bad everything

    Very bad stuff

    Stayed in February 2024

  • Reviewed: February 20, 2024

    5.0
    meh
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    the bed had blood stains on one side and the towels were yellow stained , thankfully there was more than one towel and we didnt sleep on that side of the mattress, my wife lifted the sheets to see the mattress and it was so dirty. we probably wont be staying at any wyndham hotel any time soon.

    the location of the hotel was within 20 min of anything in san jose and it was a quite area as well,

    Stayed in February 2024

  • Reviewed: February 13, 2024

    5.0
    OK but I hope it gets better at the same price
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The key system is definitely funky at this location. I did see a roach one time and I do not like to have hot water run out after one shower.

    The bed was very comfortable and overall the hotel is good. They seem to be getting it all together. I've been here 3 times over the last year. The first time there wasn't a shower curtain and I did see a roach in the bathroom! The 2nd time it took 3 tries to get the key to work. The 3rd time the hot water ran out after one shower and sadly I had 2 children to give their baths. The location and price and overall OKness keeps me coming back.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed and curtains definitely need an upgrade. Sofa bed had stains and very dirty.

    The staff were very welcoming. Easy check in and check out.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Perfect for what we needed
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and comfortable

    Stayed in January 2024

  • Reviewed: February 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee variety

    Kind , friendly , clean

    Stayed in January 2024

  • Reviewed: February 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC / heater did not work. Bedding was not put on all the way. Not all light switches work.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms didn't have working safes as advertised

    Convient

    Stayed in November 2023

  • Reviewed: January 24, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was very outdated, the rooms had very old run down furniture, our door had a hole in it like someone punched it. Smelt like smoke also

    The rooms are huge

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    It was a great value and close to the freeway.
    • Business trip
    • Solo traveler
    • King Room - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was lukewarm. Could have had an extra blanket in the room. Handicapped toilet was too low.

    Easy to park. Comfortable furniture.

    Stayed in January 2024

  • Reviewed: December 17, 2023

    5.0
    Fair
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    you have to deposit for Parking. "$250" the bathroom didn't have the drain plug. room is okay. not bad. AC is cold. the faucet in the bathroom is a bit confusing to use.

    location is not bad.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that the a/c didn't work. The floor was also sticky in most parts, didn't like that. There also wasn't enough soap or towels in our room.

    I liked the price.

    Stayed in December 2023

  • Reviewed: November 24, 2023

    6.0
    Ok stay.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    Old run down funiture.

    Very Spacious.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    It was alright And for the price .
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old bathroom no remodeling , internet was weak

    Good location and clean

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 4 nights

    Everything was outdated. The carpet and furniture needs to be steamed cleaned.

    The customer service was excellent.

    Stayed in October 2023

  • Reviewed: November 10, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some at front desk! Some were cool other where straight rude.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Room was very dated and dirty. Door's did not close properly. Walls are very thin and you can hear other guest talking in next room. Shower head had major hard water on it. Lights kept turning off because they are on a timer/sensor. Although the lobby looked nice and updated the rooms are definitely not.

    Bed was very comfortable. Plenty of parking. Easy access to Freeway 101/85. Room was spacious.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Due to price and location, it is my #1 choice when traveling for business. Had to change room after checking in due to b
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Old and outdated

    Convenient location

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    We will stay here again.
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room only had 1 wash cloth and 1 hand towel for a two night stay for two people. I asked for and received the extras.

    Location. Bed. Lobby. Staff. Pleasant smelling entering the lobby.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Good rest
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurants

    Location

    Stayed in October 2023

Showing 1 - 25

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