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  5. Reviews of Holiday Inn & Suites Peoria at Grand Prairie, an IHG Hotel

Reviews of Holiday Inn & Suites Peoria at Grand Prairie, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7601 North Orange Prairie Road, Peoria, IL 61615, United States of America

#4 of 36 hotels in Peoria

Guests' Choice

Review Score

Based on 56 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 7, 2024

    9.0
    We enjoyed it and were there for our daughter’s tumbling competition. It was less than 20 min away which made it nice to
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Crowded, hotel must’ve been booked out. Pool, lobby, and other areas made us want to stay in our room due to over crowded feeling.

    The facility was nice & clean and had a nice restaurant with friendly staff throughout.

    Stayed in March 2024

  • Reviewed: September 17, 2023

    10
    Excellent
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice, clean and the staff are all very nice

    Stayed in September 2023

  • Reviewed: May 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Tub - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That booking.com had my name wrong. They mixed up my first and last name so we had trouble finding my reservation even with my confirmation code. The staff at Holiday Inn were excellent in helping me with booking.com's error.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    10
    Good as expected
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean room and they loved my dog (5 lb chihuahua)

    Stayed in April 2023

  • Reviewed: March 13, 2023

    10
    Very nice property; I would highly recommend!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was overly warm.. no matter what wr did to the thermostat.. I feel this was do to surrounding rooms having there heat on high.

    The property was very clean and inviting. The rooms were well appointed with all the necessary items. The front desk staff and house keeping were very friendly. The breakfast was a full breakfast not a continental one.. I would stay there again.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    10
    Good Times
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Everything, location.

    Stayed in February 2023

  • Reviewed: December 25, 2022

    10
    Clean,comfortable, and super nice staff!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Clean and convenient

    Stayed in December 2022

  • Reviewed: October 15, 2022

    8.0
    Very Good
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff at front desk was very polite and friendly. The staff at the restaurant could have been more friendly and attentive

    Stayed in September 2022

  • Reviewed: August 30, 2022

    8.0
    it was okay
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    my room could have been cleaner, i.e. the bathroom ; & dog upstairs running around when the owner was out

    it was close in proximity to where I needed to be. it was close enough to the airport, and it was right across the street from a shopping center with a grocery store.

    Stayed in August 2022

  • Reviewed: July 12, 2022

    10
    loved it. probably go back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    location, easy to park, clean, pretty.

    Stayed in July 2022

  • Reviewed: March 10, 2022

    10
    It was a quick visit to see the Peoria Mustangs hockey team and it was fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    N/A

    N/A

    Stayed in March 2022

  • Reviewed: February 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room didn’t have a bath tub which I didn’t catch at booking. Otherwise everything was great.

    Stayed in February 2022

  • Reviewed: October 10, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Easy to access close to nice mini mall. Very nice rooms with super soft sheets. Firms beds.

    Stayed in October 2021

  • Reviewed: September 18, 2021

    9.0
    Nice and new
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and excellent staff

    Stayed in September 2021

  • Reviewed: August 28, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hear Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Really wasn’t anything

    Clean, the staff was very friendly

    Stayed in August 2021

  • Reviewed: August 26, 2021

    8.0
    nice play to stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Our only complaint was that there were no curtains to pull and the room was very light all night and did not block out the many street lights around the property.

    location was great with easy access and less traffic. We liked the access to shopping across the street and the quietness of the neighborhood. The restaurant was good too and property is relatively new and very well kept up.

    Stayed in August 2021

  • Reviewed: August 23, 2021

    10
    Helpful Host
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We enjoyed everything.

    The staff was extremely helpful.

    Stayed in July 2021

  • Reviewed: July 25, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 6 nights
    • Submitted from a mobile device

    We were in town for a softball tournament. I have been to several hotels over the years for softball and this was one of the nicest hotels I have ever stayed in. The staff was outstanding, very accommodating. Every person I encountered was extremely helpful. I would stay here again in a heartbeat.

    Stayed in July 2021

  • Reviewed: June 27, 2021

    8.0
    Relaxing and Quiet
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little on the expensive side

    Very nice decor and atmosphere. Staff was prompt & attentive.

    Stayed in June 2021

  • Reviewed: February 12, 2024

    2.0
    Unfortunate stay
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    Same as above

    Very noisy. Children unsupervised constantly slamming doors and running around in the hallways. Unable to have any peace and quiet. Went on until two am and started again early the next morning so I would say, nothing.

    Stayed in February 2024

  • Reviewed: January 29, 2023

    1.0
    It was horrible…because of the noise.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    What made me extremely angry & made us not want to use this hotel was the noise. There were people running up & down the hallways, doors constantly slamming on our floor & the room directly above us was so noisy we got NO sleep & I developed a migraine. We had to travel home that morning & it sounded like someone was jumping off the bed constantly, stomping across the floor, doors slamming & yelling all the way up to 5am in the morning. Front desk said they would ask them to stoop 2 times, but nothing changed. The noise continued from around 8pm (?) to after 5am. Check out time was 11am, however we just left as soon as we could get ready. The weather turned bad as we were driving North & my daughter & I was SO tired it made the drive home very stressful & difficult. We felt this was a good place to stay as we have family in the are, but I can’t say I trust staying there again because of the noise experience.

    I like the hotel, the staff, the parking, & Wi-Fi. The room was comfortable & met our needs. My daughter & I was in town for a funeral & although the room size was smaller than expected it still met the need.

    Stayed in January 2023

  • Reviewed: November 8, 2022

    7.0
    Comfortable. Felt safe. Wish they would have followed through for room we asked for
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    We reserved a KING and got 2 queens. Makes the room way too tight. On vacation, we came down for a late breakfast to find the restaurant was closing for the morning.

    We found it clean and welcoming. Staff that checked us in was friendly.

    Stayed in November 2022

  • Reviewed: November 7, 2021

    3.0
    Cluster f
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wrong room was reserved from confirmation. Booking .com showed inaccurate images for property. Breakfast wasnt free as shown on site. Whole reservation was full of problems.

    Stayed in November 2021

  • Reviewed: August 2, 2021

    5.0
    Room was good but nobody went out of their way and we could have stayed somewhere much cheaper.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I called days before and asked for an early check I even if it could be an hour bc we had a wedding. Called several times. Nobody cared. Was told shuttle may be available but then was told it only goes to airport not wildlife prairie park. Could not find any car service.

    Stayed in August 2021

Showing 1 - 25

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