5200 Convention Street, Texarkana, AR 71854, United States of America
#3 of 16 hotels in Texarkana
Guests' ChoiceBased on 262 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
8.8
Value for money
8.3
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End of dialog contentReviewed: May 7, 2024
Charles
United States of AmericaFood was ok , Breakfast was self serve like other Hotels, but the lady working the breakfast area walked up to us and asked for our breakfast cup on I told her our breakfast came with our room. I was never given a cupon , I said do you think that we just walked in off the street with our bags right next to us to get a free breakfast? Then she brought us a receipt stating a total price for what we had for breakfast and at the bottom it said our breakfast was free but we already knew this because we were told this when we checked in. All this woman wanted was a tip based on the amount of money she printed on the receipt she gave us for our free breakfast. We always tipped the staff when we stayed at Hotels but at your hotel it was almost demanded. I did not like this.
Stayed in April 2024
Reviewed: April 30, 2024
Nicole
United States of AmericaThe beds are uncomfortable. We had 4 people in one room.. at check-in, we were told only breakfast for 2. I wouldn't have booked if we knew that prior. We had to eat elsewhere when we spent more on the room for breakfast.
The staff was fantastic.
Stayed in April 2024
Reviewed: March 13, 2024
Karyme
United States of AmericaThe rooms could have been cleaner. Our floors looked the like hadn’t been swept in a bit.
I loved that the hotel had room service.. Big Plus for even your are traveling.
Stayed in March 2024
Reviewed: February 9, 2024
San
United States of AmericaI didn’t like that the jacuzzi tub didn’t work but, overall. It was a beautiful room.
I like the location of where the property was located & the staff was very helpful.
Stayed in February 2024
Reviewed: October 20, 2023
Brandi
United States of AmericaConstruction was happening.... people were loud
Room was clean
Stayed in September 2023
Reviewed: October 4, 2023
Kenna
United States of AmericaMy room kinda smelled like incense like the strong ones
Very clean and staff was nice
Stayed in September 2023
Reviewed: August 3, 2023
Jacqulyn
United States of AmericaAlthough I had to sign an acknowledgement that the hotel was under renovation, a discount should have been given. And the smell of oil paint on my last night of stay was over powering.
Staff were friendly..
Stayed in July 2023
Reviewed: July 9, 2023
Johnson
United States of AmericaThe pool was closed, it would have been nice to know that before booking.
The breakfast manager was excellent! She was welcoming, kind, and very helpful. Perfect display of exceptional customer service.
Stayed in July 2023
Reviewed: May 30, 2023
Shun
United States of AmericaPillow cases appeared to be "stained." Was too late to have staff address after noticing.
Staff was very friendly.
Stayed in May 2023
Reviewed: April 17, 2023
Boren
United States of AmericaBecause it was connected to the convention center, it was really hard to find a parking space when I would return from my trip to town. Maybe if there were some more parking accommodations they could have more people come for the convention center as well as the hotel.
I really liked how every time I walked into the lobby, a staff member told me good morning/evening. They also made sure to greet everyone that walked in the doors. Housekeeping also made sure that we had more than enough things to keep us comfortable during our stay.
Stayed in April 2023
Reviewed: March 19, 2023
Kathi
United States of AmericaThe main thing that was lacking was the upkeep of the carpet. The decor was rather bland, but since we were only there for one night, that was rather secondary. There were some small things in our room, such as a powdery substance on the table top.
The breakfast was very good! The wait staff was helpful and friendly. I really liked the coffee, and the fact that there was half & half. We had a good night's sleep and weren't awakened by loud noise.
Stayed in March 2023
Reviewed: February 9, 2023
Cupp
United States of America1 person doesn't need two beds. it wasn't what I reserved (or thought I was reserving).
most of it.
Stayed in February 2023
Reviewed: January 2, 2023
Walter
United States of Americawater pressure was weak in the shower. not the hotels fault but the roads in Texarkana can be confusing getting on and off interstates
clean facility and rooms. breakfast.
Stayed in January 2023
Reviewed: December 14, 2022
Wayne
United States of AmericaDoor lock was broke, scarred furniture, broken curtain
Clean
Stayed in December 2022
Reviewed: November 22, 2022
Aundrea
United States of AmericaDoor was broken, stains on bed, shower had mold
I loved the size of the room, and the size of the shower
Stayed in November 2022
Reviewed: October 17, 2022
Sheila
United States of AmericaN/A
Everything was very comfortable and location was good.
Stayed in October 2022
Reviewed: October 13, 2022
Steve
United States of AmericaCleaning crew did not seem to have it together.
Good location. Fairly clean room.
Stayed in October 2022
Reviewed: October 11, 2022
Rosiland
United States of AmericaKey problems
It was good
Stayed in September 2022
Reviewed: October 9, 2022
Martice
United States of AmericaThe room key did not activate to our original room, so we were able to switch to another room within the facility.
everything was great.
Stayed in October 2022
Reviewed: September 29, 2022
Richard
United States of AmericaLocation
Stayed in September 2022
Reviewed: August 29, 2022
Felecia
United States of AmericaThere wasn’t anything that I did not like. Everything was great.
I loved everything about my stay. I will definitely be returning.
Stayed in August 2022
Reviewed: August 10, 2022
Lonnie
United States of Americacheck in was very slow
good breakfast good location peaceful good service
Stayed in July 2022
Reviewed: July 28, 2022
Chameria
United States of Americathat they entered my room 2hrs before checkout time-
it was cool
Stayed in July 2022
Reviewed: July 25, 2022
Jasmine
United States of AmericaWayyyy to crowded the lobby was full everyday
Stayed in July 2022
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