4301 Paige Road , The Colony, TX 75056, United States of America
#10 of 13 hotels in The Colony
Guests' ChoiceBased on 134 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.5
Value for money
8.2
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Charles
United States of AmericaI didn’t like the long wait to check in. The staff weren’t very social and the lady I was speaking to mumbled everything under her breath.
Great room that felt almost fancy. It had a pull out table which would’ve been useful if I stayed more than one night.
Stayed in April 2024
Reviewed: November 4, 2023
Jing
United States of AmericaBreakfast was not quite good.
It was quiet, good for rest. Wifi was good too.
Stayed in November 2023
Reviewed: September 25, 2023
Trey
United States of AmericaCommon areas were very hot, like air conditioning wasn’t working.
Staff was nice, hotel was clean!
Stayed in September 2023
Reviewed: September 4, 2023
Roseanne
United States of Americafitness room didn’t have water and cleaning wipes
location
Stayed in September 2023
Reviewed: August 28, 2023
Kymberlye
United States of AmericaThe breakfast was not free and it also was not great tasting. Definitely not worth what we paid for.
great location, clean
Stayed in August 2023
Reviewed: June 18, 2023
Kimberly
United States of Americait was clean, pool water & area were clean, staff were friendly. Could have had a few more carts available. Only one available when arrived, was in use when checking out.
Stayed in June 2023
Reviewed: June 1, 2023
Dwuna
United States of AmericaThe price of coffee was too high
The location was great. The hotel was very clean. Staff was nice.
Stayed in March 2023
Reviewed: March 27, 2023
Teresa
United States of AmericaIce machines were all broken.
Location, staff
Stayed in March 2023
Reviewed: March 10, 2023
Dwuna
United States of Americalocation
clean friendly staff
Stayed in February 2023
Reviewed: February 16, 2023
Shavonna
United States of AmericaBed was a bit lumpy night need new mattresses
Rachel at front desk was the best
Stayed in February 2023
Reviewed: September 16, 2022
Renee
United States of AmericaWas in the first floor and smelled a very very strong BBQ from close restaurant also road noise and barking dog
Cleanliness and friendly staff
Stayed in September 2022
Reviewed: July 18, 2022
Ambra
United States of AmericaThe lobby left a little to be desired.
The property was clean and well kept. the room was super clean and smelled clean.
Stayed in July 2022
Reviewed: July 12, 2022
Megan
United States of AmericaVery comfortable bed and pillows!
Stayed in July 2022
Reviewed: July 9, 2022
Breana
United States of AmericaAll of the ice makers weren’t working. The staff who was in charge of breakfast was there but we waited for 20 minutes for someone to cone out to notice that the bar was empty then it took another 20 minutes for them to attempt to fill the bar.
Staff at the desk were friendly and helpful.
Stayed in June 2022
Reviewed: March 7, 2022
Servitra
United States of AmericaThe way were greeted upon check in.
We were close to our event.
Stayed in March 2022
Reviewed: January 9, 2022
Kalan
United States of AmericaNo breakfast.
clean & convenient.
Stayed in January 2022
Reviewed: July 24, 2021
Clementine
United States of AmericaThe area is very nice and clean. The area is quiet while still being very close to major shopping/tourist areas like the Grandscape!
Stayed in July 2021
Reviewed: July 11, 2021
Angel
United States of AmericaThe room did not col enough
Convenient
Stayed in July 2021
Reviewed: May 22, 2024
Perry
United States of AmericaNot enough hot water. Last day there water didn’t get hot until I was stepping out of shower.
Clean new
Stayed in May 2024
Reviewed: April 28, 2024
Sarah
United States of AmericaNothing
It’s CLEAN ❤️
Stayed in April 2024
Reviewed: April 26, 2024
A
United States of AmericaI was bitten pretty bad by bed bugs. I ended up having to go to the Emergency room because of an allergic reaction to the bite. Looked under beds and house keeping do not clean under beds. Found prior guest clothing under my bed. I was bitten on my face, back, arm and thighs. My arm swelled up pretty bad and so did the side of my face I took videos and pictures. The response from the hotel seems to show little concern as I had to inevitably throw away personal belongings that was at the hotel so I would not transport the bed bugs any further. The assistant manager seem to show more concern than the GM who everyone keep directing me to speak to him. I sent the email included, pictures, videos, and hospital records, response is non existent.
Staff
Stayed in April 2024
Reviewed: April 8, 2024
Kathy
United States of AmericaCheck in took more than 30 minutes with a clueless person. No smile, no welcome , did not know breakfast time and put down the wrong Wi-Fi code. Could be because the Wi-Fi didn’t work in the rooms. Breakfast was prepay if you wanted a decent price. It was ok but didn’t have what was advertised
Bed and pillows were comfortable
Stayed in April 2024
Reviewed: March 11, 2024
Holly
United States of AmericaNo free breakfast
Stayed in March 2024
Reviewed: November 27, 2023
Neil
United States of AmericaThe room smelled nasty and the service was poor
The location was good
Stayed in November 2023
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