860 A1A Beach Boulevard, Saint Augustine Beach, FL 32080, United States of America
#11 of 18 hotels in Saint Augustine Beach
Guests' ChoiceBased on 3752 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
7.6
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Matthew
United States of AmericaThe side parking lot which has most access to the buildings with the rooms gets very crowded on weekends. Using the key cards for entry into the building is a nice security feature as long as they work. It's a bit of an inconvenience having to go to the front desk to access new ones when this happens, especially with a slow computer system.
The beach/pool access was great for all the beach lovers. The resort is off in its own little line of hotels off the main stretch though. You can bike/walk but it would be a hike to find most restaurants, etc. without a car.
Stayed in June 2024
Reviewed: June 2, 2024
Sally
United States of AmericaCould still use some more updates in rooms and hallways, elevators.
Beds were very comfortable, soft towels in bathrooms, updated restaurant and lobby.
Stayed in May 2024
Reviewed: June 2, 2024
Chris
United States of AmericaI can’t think of anything that I did not like about the resort
Everything you need is right there at the resort
Stayed in June 2024
Reviewed: June 2, 2024
Kelly
United States of AmericaTotally our fault for not checking on this but it's a animal friendly resort and we realized that after checking in. Our room was very clean but the room next to us had a dog and you could smell it in the hallway and I didn't like that.
The location was great on the beach. We rented the chairs and umbrella from the resort and that was nice.
Stayed in June 2024
Reviewed: June 1, 2024
Donald
United States of AmericaLack of luggage carts
Location, bar& restaurant, pool, and beach access
Stayed in May 2024
Reviewed: May 31, 2024
Lee
United KingdomGreat facility and evening staff were exceptional at the bar and reception
Stayed in May 2024
Reviewed: May 29, 2024
Carol
United States of AmericaN/A
The hotel sits on beach. The beach access is great! Great place to bring your pets. Everyone is friendly and helpful too.
Stayed in May 2024
Reviewed: May 29, 2024
Robin
United States of AmericaPet friendly
Stayed in May 2024
Reviewed: May 28, 2024
Lauren
United States of AmericaIt's a small thing but it was obviously an old building with layers of paint. I also wish we would have had a Guy Harvey painting in our room like it shows online.
Beautiful setting with a gorgeous view. I love the store in the lobby and the restaurant had great breakfast food
Stayed in May 2024
Reviewed: May 27, 2024
Khadeeja
United States of AmericaWould have liked food options at the outside tiki bar.
Great location, loved that it was right on the beach. The food (Santiago's) was very good. Friendly staff. I would stay again for sure.
Stayed in May 2024
Reviewed: May 25, 2024
Wagner
United States of AmericaNothing. All good
Location
Stayed in May 2024
Reviewed: May 25, 2024
Ray
United States of AmericaLoved the location - right on the beach and only a short ride to downtown St Augustine. There were lots of restaurants close by. The room was fine with enough room for the two of us. The pool area was a good size and wasn't overcrowded during our brief stay. The front desk staff were fantastic on check-in. It would have been great if there was a hot tub but it wasn't a problem, and maybe think about some complimentary coffee or water in the lobby?
Stayed in May 2024
Reviewed: May 24, 2024
Virginia
United States of AmericaRight off the beach
Stayed in May 2024
Reviewed: May 22, 2024
Sandy
United States of AmericaIt didn’t have enough trees and grassy space to be considered a resort
Room was nice. It allowed pets.
Stayed in May 2024
Reviewed: May 13, 2024
Christine
United States of AmericaN/A
Good location. Easy access to the beach. Clean. Nice store and restaurant area. Live music while we were there was fun. Bar by the pool had big selection.
Stayed in May 2024
Reviewed: May 13, 2024
Marcie
United States of AmericaN/A
The whole experience from check in to check out was great. The front office staff were knowledgeable of the area and were very pleasant. The rooms were spacious and the pool was nice also-the kids loved the sand play area and my teens loved the corn hole area. I also liked the lobby where I could sit and listen to the live music being placed and the outside area was perfect to gather to eat cream we purchased late at night.
Stayed in May 2024
Reviewed: May 13, 2024
Julia
United States of AmericaI thought it was great. It was a refurnished hotel so I read some reviews of smaller rooms but ours had plenty of room, beds were so comfortable and very clean.
The staff were fantastic and the location was wonderful !
Stayed in May 2024
Reviewed: May 12, 2024
Gary
United States of AmericaHands down the LOWEST sitting toilet I have ever seen. The resort advertises a "private beach" but there is a charge per person to use chairs and an umbrella. Given the price of the room we felt this was excessive, so we skipped the beach.
Enjoyed free parking. Pool area was well kept and the pool refreshing. very comfortable bed.
Stayed in May 2024
Reviewed: May 12, 2024
Laura
United States of AmericaThe resort needs a hot tub by the pool area. Complimentary coffee would also be a plus!
The beachfront location was nice and the food at the restaurant was very good! The staff was very friendly and the bed was extra comfy!
Stayed in May 2024
Reviewed: May 10, 2024
Patricia
United States of AmericaRoom was small and not well equipped. Bathroom very small and no room for toiletries. No lounge furniture except for 2 desk chairs. Patio extremely small. Bathroom toilet too low to floor and very uncomfortable. Carpet in toom very soiled.
Food at restaurant was excellent and great value. Location was perfect. All staff were attentive and friendly. Very clean area.
Stayed in May 2024
Reviewed: May 7, 2024
Frederick
United States of AmericaThey closed the pool at 1pm on a Saturday to clean it. Said it would only be an hour and it still wasn’t reopened at 6pm. Very disappointing when you have young kids.
It was on the beach
Stayed in May 2024
Reviewed: May 4, 2024
Karin
United States of AmericaExcept for the beautiful lobby,gift store and restaurant/bar all else was dated.
In the beach 😁
Stayed in May 2024
Reviewed: May 3, 2024
Ward
United States of AmericaOnly thing is more lights in stairway from pool.
We like being on the beach but having the pool as an option. Also the bar at pool is a plus. Having a restaurant with good food is a plus because we dont have to leave.
Stayed in April 2024
Reviewed: April 30, 2024
Joseph
United States of AmericaLoved the room location view of beach
Stayed in April 2024
Waukesha, USA
Kota Kinabalu, Malaysia
Bahía Solano, Colombia
Buenos Aires, Argentina
Saint-Quentin-la-Poterie, France
Jerusalem, Israel
Barcelona, Spain
Warsaw, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content