3500 Saint Claude Avenue, New Orleans, LA 70117, United States of America
#32 of 171 hotels in New Orleans
Guests' ChoiceBased on 93 hotel reviews
8.6Cleanliness
9.2
Comfort
9.4
Location
8.6
Facilities
8.6
Staff
8.8
Value for money
8.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Jenna
United States of AmericaDidn’t have any complaints.
I like that the property was away from all the noise but still close to popular attractions.
Stayed in May 2024
Reviewed: May 12, 2024
Anita
United States of AmericaLocation, easy to walk to places. Nice pool
Stayed in May 2024
Reviewed: May 10, 2024
Dimitrios
GreeceSmall bathroom, they only replenished soaps and towels upon request, they didn't replenish coffee supplies.
Big room, Parking (paid), Nice pool area, Clean
Stayed in May 2024
Reviewed: May 3, 2024
Fiona
United KingdomRoom was excellent size and the location was good
Stayed in April 2024
Reviewed: April 29, 2024
Edward
United States of AmericaLights were very bright in living area..maybe a dimmer would be a good idea..also seating was not very comfortable for four adults..maybe a sit up chair..bedroom fan was not controlled..only on very high speed. Also plates and silverware were very cheap.. Please know that these are only suggestions..we really liked the space and would definitely return ❤️
The location was great and our room was very nice. Kitchen was nice..appliances worked well.
Stayed in April 2024
Reviewed: April 28, 2024
Suarez
United States of AmericaOne of the desk staff was very rude.
Very clean and spacious, and the location was perfect for our trip activities.
Stayed in April 2024
Reviewed: April 14, 2024
Philippa
United States of AmericaHaving breakfast before we went out should have been great, but each morning we battled with a scarcely functioning toaster and a very poor coffee maker. There were plenty of pots and pans, which we didn't use, and some kitchen spoons and sharp knives. Bring your own corkscrew! I would have much appreciated bedside lamps or lights
The location was pleasant, away from the crowds of the French Quarter and in its own nice neighborhood. The walk back through Marigny and Bywater from more touristy places was a pleasure, exploring different streets each time, and there are a number of good restaurants within walking distance. Otherwise, it was easy to get a Lyft or Uber. Our unit was modernized, clean, comfortable and light, with good space, comfortable beds, a nice clean bathroom and some kitchen amenities. We didn't use the pool or hot tub, but they looked appealing. It was nice coming out in the morning into the spacious courtyard and parking area.
Stayed in April 2024
Reviewed: March 26, 2024
Dennis
United States of AmericaThe property was clean, and parking is secured. Newly refurbished rooms.
Stayed in March 2024
Reviewed: March 26, 2024
Angelica
United States of AmericaOnly complaint, not really a complaint, was that one of showers did not work. Had full pressure on the cold setting but when turned it to hot, very very little pressure came out. So all of us used one shower. Other than that, everything was great.
Loved the cleanliness and space! Great location and beautiful rooms. Plenty of wonderful places to eat within walking distance. French quarter and bourbon street 10 minute drive.
Stayed in March 2024
Reviewed: March 19, 2024
Carla
United States of AmericaEcho walls .after partying had 6o stay quiet like cats
The rooms are spacious .
Stayed in March 2024
Reviewed: March 18, 2024
Vanity
United States of AmericaFacility was very clean and up to date. Staff was professional and helpful. I was able to access everything from my phone which was very convenient.
Stayed in March 2024
Reviewed: March 18, 2024
Brittany
United States of AmericaThe hotel was perfect for a family; but in a semi loud area. With older children, it's okay, but with a baby, it was rough at times. Had trouble using our digital keys and pin code.
The hotel was tightly secured with gates. Only guests could get in, including doors to the hotel. The staff were great at fixing any problems or complaints we had.
Stayed in March 2024
Reviewed: February 25, 2024
Mark
SpainSeems unfinished, or geared more towards longer term stays. For instance: - Bedside tables (nightstands?) provided but no bedside lights leaving a choice between pitch black and fully bright. No dimmers for the very bright main light either. - Wardrobe has hanging space but no hangers - Kitchen has a dishwasher but no tablets provided and none in local shops, not that we'd really want to buy a whole box for one or two uses. Not sure if staff would have provided on request because we couldn't find them at the time. - Very fancy washing machine and dryer provided but these huge machines were too big for the cupboard meaning the detergent drawer would not open sufficiently because of the door frame on the left and the ironing board is forever trapped inside the cupboard on the right. We managed to use the washer by improvising a funnel from kitchen utensils. - Arrival instructions could be clearer. It's unclear which building and which gate is which from the street but all works fine once you get your head round it. It's just the finishing touches, and nothing that spoilt our stay. Like many hotels, they'd identify and fix these little issues if owners/management stayed the night once themselves.
Spacious, new, spotlessly clean rooms with some high quality furniture.
Stayed in February 2024
Reviewed: February 22, 2024
Tamikka
United States of AmericaThere was not much I did not like
I was a bit worried before we arrived because the rates were low and I did not think it would be up to par but I was wrong! It was a group of us about 20 and no one had a complaint about the rooms. The rooms were nice everything was nice and clean and updated. I like that the parking lot is gated. I also like that we had a 2 bedroom 2 bath like a small apartment also equipment with a kitchen and full washer and dryer. The staff Zoe, Ashley, and Shay were all nice and very helpful. It’s not too far from Bourbon and Frenchman street. The city bus stop is located on the next corner as well.
Stayed in February 2024
Reviewed: February 21, 2024
Tana
United States of AmericaAll the codes you needed to get in.
Everything except the codes and lack of staff present. Restaurant in the area are very good
Stayed in February 2024
Reviewed: February 19, 2024
Constance
United States of AmericaThe area
Cleaned
Stayed in February 2024
Reviewed: February 19, 2024
Ashlee
United States of AmericaPretty much everything about the hotel. Other than my bed was kind of lean but me Personally, It kind of made it a little bit more comfortable. Everything was clean And spaces, we have to 2 bedroom, 2 baths. There was like a 10 minute ride to bourbon street. There is so much Exploring To do a weekend, don't do no Justice. I would recommend this hotel. Oh, and there was peanuts in the tub And the virtual key pad I really didn't like, so I'm kinda glad I got a pin to be able to get in the doors.. But other than that, it was great. We will be staying again
Stayed in February 2024
Reviewed: February 15, 2024
Octavia
United States of AmericaNo dislikes.
Very nice and clean.
Stayed in February 2024
Reviewed: February 13, 2024
Jamie
United States of AmericaSeems newly renovated but could use a few touches to make it more comfortable. It had harsh ceiling lighting. It could use a lamp or dimmable light in the main area of the suite and definitely lamps on the bedroom side tables. Some hangers would be nice in the wardrobes. Some artwork on the walls. A better selection of plates, cups, silverware in the kitchen.
The neighborhood, gated parking, new appliances, comfortable bed.
Stayed in February 2024
Reviewed: February 12, 2024
Johnson
United States of AmericaBig place with a little kitchen. Close walk to restaurants and events. Nice pool area.
Stayed in November 2023
Reviewed: January 13, 2024
Daniel
GermanyThey had a fitness room which was under construction during our stay, but looked promising
Completely new suites, with great equipment! Big car park in front. You are at the French Quarter in around 1 h walking time. The large poll and whirlpool are also great!
Stayed in December 2023
Reviewed: January 12, 2024
Megan
United States of AmericaCould have used an extra blanket for the bed, walls a little thin, and no ashtrays on-site anywhere for smokers.
The location and price were great, plenty of free street parking, hot tub was hot even being 50 degrees out. Digital keys are something I've never had before and worked great!
Stayed in January 2024
Reviewed: January 12, 2024
Lizzie
United States of AmericaHow the tv is mounted
Everything
Stayed in January 2024
Reviewed: January 10, 2024
Bebely
United States of AmericaI gotta say the outdo
Stayed in December 2023
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