3800 Alexandria Mall Drive , Alexandria, LA 71301, United States of America
#3 of 21 hotels in Alexandria
Guests' ChoiceBased on 82 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Kimberly
United States of AmericaThe breakfast could have been better. There was little selection. The omelets were cold.
Facilities were clean and comfortable. The staff was very friendly. I loved the location.
Stayed in April 2024
Reviewed: April 9, 2024
Lagladys
United States of AmericaRoom had left over food from previous guest
Close to food places and shopping
Stayed in March 2024
Reviewed: January 25, 2024
Ingrid
BelgiumA bit disappointed by the breakfast compared to other hotel we booked during our road trip - it was just ok
the room was very well furnished, easy when you don't feel like going to a restaurant.
Stayed in December 2023
Reviewed: August 12, 2023
Mary
United States of AmericaThere aren’t many restaurants in the area. I would have loved a glass of wine.
The suite had a kitchen with a microwave and frig. The bed was super comfortable and the lobby had a pleasant gathering space.
Stayed in August 2023
Reviewed: August 10, 2023
Yvette
United States of AmericaI wish the pool was outside instead of inside.
The check in staff was so pleasant and helpful. I lived in Alexandria 25 years ago and Marissa helped me identify old familiary places. The room was above ANY hotel I've visited. It felt like I'd just moved into an apartment! It had everything we needed.
Stayed in August 2023
Reviewed: July 24, 2023
Ramesh
United States of AmericaThe rooms need little more cleaning. We found that the shower still had soap scum and there is some black substance in edge of the shower. Overall the hallways also need little more cleaning. The water in the pool is also not very clean.
Decent hotel to stay on your way to New Orleans or Baton Rouge. The rooms are quite spacious with full kitchens. The room also has a coffee maker, microwave and a fridge. The hotel also provides a good breakfast. The staff at the hotel is friendly and provides good customer service. Overall, a decent hotel.
Stayed in July 2023
Reviewed: May 28, 2023
Randy
United States of AmericaOne of the two elevators was not working which made it a little troublesome. But we know things break. Maintenance company was there on Friday but it broke again Sat. morning.
Great location, close to everything and staff was awesome.
Stayed in May 2023
Reviewed: May 25, 2023
Rebecca
United States of AmericaDog friendly
Stayed in May 2023
Reviewed: March 14, 2023
Debbie
United States of Americalocation and staff were not friendly
very clean
Stayed in March 2023
Reviewed: March 6, 2023
Pressey
United States of AmericaThat I was charged 3 times, 3 different totals equaling over 800 for 3 nights. And no one has an answer as to why
I enjoyed the showers.
Stayed in March 2023
Reviewed: March 1, 2023
Leslie
United States of AmericaIt needs a better breakfast!!
The rooms were very nice!. The staff was awesome!!
Stayed in February 2023
Reviewed: November 23, 2022
Wanda
United States of AmericaDidn't have a stove
Everything
Stayed in October 2022
Reviewed: November 21, 2022
Les
United States of Americabeds need an upgrade
all the amenities. the pool, the size of the room, the breakfast
Stayed in November 2022
Reviewed: September 26, 2022
Felicia
United States of AmericaI made my original reservation through Booking.com that gave the impression I would being paying $144.00 a night. Once I received my bill, I found that there was a price increase from day to day. When I questioned an individual at the reservation desk, he stated the daily price change was based on a "supposed algorithm." Needless to say, I wasn't impressed when the price went from $144.00 to $169.00 to $179.00 and then $199.00 and then back to 179.00 per day.
King suite with a kitchen was a great place to stay while our home was being renovated. I could purchase quick meals and warm them in the microwave. Dishware was available along with a refrigerator and coffeemaker. The continental breakfast served in the lobby every morning was a plus as well. Suite was on one of the upper floors away from heavy foot traffic making my stay peaceful and relaxing. Housekeeping staff was very helpful in providing anything I might need, ie. extra paper products, towels,etc.
Stayed in September 2022
Reviewed: July 29, 2022
Mary
United States of AmericaStaff kept to themselves. The orientation of the furniture and space for breakfast was odd. We had to walk around a large bar-style table where people were eating to get food. We had difficulty finding a clean spot to sit for breakfast.
This hotel was in the right spot to stop while we drove cross country. Room and breakfast were decent.
Stayed in July 2022
Reviewed: July 25, 2022
Anthony
United States of Americano stove or oven
Good area to stay in! Always clean and good staff! the husband and I love ❤️ to visit this property!
Stayed in July 2022
Reviewed: July 10, 2022
Charles
United States of AmericaHotel was nice. Carpet did have a odor in the room & the elevator.
Breakfast was ok.
Stayed in July 2022
Reviewed: July 6, 2022
Felicia
United States of AmericaI would have liked to have seen more variety with the continental breakfast.
This property had a very pleasant atmosphere. The staff at the reception desk was professional and welcoming and the lobby was clean and comfortable. We had just moved into a new house and renovation was still underway. Our stay was a great break away from the clutter as we were still surrounded by boxes. Our stay was a needed break from the stress of a major move and the pool was exactly what I needed to destress. We reserved a king suite that came with a kitchen where we bought in a few groceries and had a cold, summer dinner of baked chicken, pasta salad and lemon cake. Sometimes you just need a night away from your routine, (especially after 2 years of the pandemic) to change your mindset. The hotel was quiet, comfortable and a great get away! We were very happy with our room and the price was right!
Stayed in July 2022
Reviewed: May 11, 2022
Jeff
United States of AmericaLoved the little kitchen with utensils. Great lighting in the bathroom. Roomy elevators. Would have liked a breakfast like the one in your Baton Rouge location. It was reallly good.
Stayed in May 2022
Reviewed: April 14, 2022
Jurek
United States of AmericaThe food at the breakfast bar was not hot
Everything was great. The food at the breakfast bar was not hot - just warm.....
Stayed in April 2022
Reviewed: March 1, 2022
Charles
United States of Americawell maintained and clean
Stayed in February 2022
Reviewed: February 12, 2022
Daryl
United States of AmericaThe first room wasn't clean
Stayed in February 2022
Reviewed: January 19, 2022
Forrest
United States of Americapoor breakfast
Always helpful for my disability
Stayed in December 2021
Reviewed: December 9, 2021
Rosemary
United States of Americanice and clean
Stayed in December 2021
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