61 Thompson Street, Asheville, NC 28803, United States of America
#22 of 75 hotels in Asheville
Guests' ChoiceBased on 357 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
9.2
Staff
9.1
Value for money
8.7
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Kimberly
United States of AmericaMy couch had an odd smell, the staff was really nice they offered to change our room and they provided febreze that knocked out the odd smell! Oh yeah the pool was closed.
The location, breakfast was good and the staff was nice!
Stayed in April 2024
Reviewed: April 15, 2024
Becca
United States of AmericaVery clean and friendly staff.
Stayed in April 2024
Reviewed: April 11, 2024
Krista
United States of AmericaN/A
The proximity to the biltmore area and the medical community
Stayed in March 2024
Reviewed: March 22, 2024
Linda
United States of AmericaEverything was good
I loved having a small kitchen in our room. We were able to use it for small items. The location is outstanding!
Stayed in March 2024
Reviewed: January 28, 2024
Paige
United States of AmericaSmall bathroom, breakfast shut down too early and there was a beautiful fireplace but wasn’t on or else not working.
Location and size of room!
Stayed in January 2024
Reviewed: January 22, 2024
Peggy
United States of Americalocation & the staff was very friendly.
Stayed in December 2023
Reviewed: January 9, 2024
Pat
United States of AmericaNothing
Everything
Stayed in December 2023
Reviewed: January 1, 2024
Nancy
United States of AmericaRegistration was on second floor. Only one elevator was working.
Location was central to our activities.
Stayed in December 2023
Reviewed: December 22, 2023
Karla
United States of AmericaOne of the elevators were out, causing long wait time. Housekeeping dress code very lax. Don’t want to see your pants down on your thighs. 🤦♀️
Location was perfect. Large rooms. Ability to chose my room.
Stayed in December 2023
Reviewed: December 19, 2023
Hugh
United States of AmericaDidn’t get our reserved room. Broken elevator made wait times long
Location, good coffee, parking out if elements, room counter space
Stayed in December 2023
Reviewed: December 1, 2023
Gary
United States of AmericaAbsolutely NOTHING negative.
EXTREMELY CLEAN, Quiet, Large Comfortable Room w/great kitchen, Staff-very welcoming & helpful on directions, king room had very comfy sofa sleeper & large TV as well. Perfect location.
Stayed in November 2023
Reviewed: November 20, 2023
Scheider
United States of Americanothing
breakfast, location, payment is worth it
Stayed in November 2023
Reviewed: November 13, 2023
Terry
United States of AmericaThe second elevator did not work
Breakfast Had limited offerings. So we did not try it.
Stayed in November 2023
Reviewed: November 10, 2023
Alex
United States of America2nd elevator was not working.
Location, modern, rooms are up to date, clean, staff - from front desk to maintenance are friendly, professional, courteous
Stayed in November 2023
Reviewed: November 4, 2023
Rich
United States of AmericaThe room was great. Plenty of room.
Stayed in November 2023
Reviewed: September 30, 2023
Charles
United States of AmericaPre made breakfast sandwiches.
Breakfast was ok, not exceptional.
Stayed in September 2023
Reviewed: September 16, 2023
Ruth
United States of Americaexcellent; open on time; treadmill room was inviting
Stayed in September 2023
Reviewed: September 2, 2023
Laura
United States of AmericaThere were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in there
Hard to find the rooms where our family of 5 can sleep comfortably and eat for free in the morning. Well done!
Stayed in September 2023
Reviewed: August 25, 2023
Paul
United States of Americanothing was bad. Every thing went well
Very nice. Worked out well.
Stayed in July 2023
Reviewed: August 14, 2023
Connelly
United States of AmericaNothing I can think of right now
Breakfast was great! Rooms were definitely large enough and quiet. Kids loved being able to watch Netflix.
Stayed in August 2023
Reviewed: August 12, 2023
Connie
United States of AmericaWhile checking out the person at the desk was not well trained. We were splitting our bill as 4 of us shared a room. Two of the group were charged twice for their 1/4 of the bill because he made them run their cards twice saying it didn't go through the first time. They are still fighting to get their money back.
Loved the premade egg sandwiches. Decent selection of breakfast items. Rooms were spacious.
Stayed in July 2023
Reviewed: August 7, 2023
Demond
United States of AmericaA dirty dish was left in the microwave.
Room was very spacious.
Stayed in August 2023
Reviewed: August 5, 2023
Randall
United States of AmericaThe location was perfect.
Stayed in August 2023
Reviewed: July 27, 2023
Theresa
United States of AmericaThe room wasn’t well stocked - no can opener, no dish soap, etc. TV didn’t work consistently for 1st 2 days. Lobby on 2nd floor was awkward, though I imagine they needed the parking garage.
Location was convenient. Appreciated their pet friendly policy - wouldn’t have stayed there otherwise. One gentleman at the front desk was extremely helpful and pleasant - wish I had gotten his name. Housekeeping was friendly and efficient. Didn’t have occasion to use it, but the outdoor grill looked convenient.
Stayed in July 2023
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