250 18th Street South, Birmingham, AL 35233, United States of America
#17 of 97 hotels in Birmingham
Guests' ChoiceBased on 457 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
8.8
Value for money
8.2
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Tesha
United States of AmericaThe front desk staff (some of them were very rude). The elevator doors need to be fixed I was hit twice by them while walking in because they slam while I was walking through them. The rooms were ok not to clean. The bathroom it needed to be cleaned with black gloves.
Convince of location from where I needed to be.
Stayed in April 2024
Reviewed: April 15, 2024
Williams
United States of Americaeverything
Stayed in April 2024
Reviewed: April 11, 2024
Alisha
United States of AmericaThe people at the front desk had a bad attitude wasn't very friendly and didn't have good customer service
Beautiful hotel
Stayed in April 2024
Reviewed: April 9, 2024
Jack
United States of AmericaI liked everything
Everything
Stayed in February 2024
Reviewed: April 8, 2024
Latoya
United States of AmericaI didn’t like that we couldn’t get enough towels
The room location space the cleanliness of the room was all great
Stayed in April 2024
Reviewed: April 7, 2024
Rachel
United States of AmericaThe only things I can think of is that we had less than a half roll of toilet paper when we got to our room. The shower handle was a little janky. It needed tightening up. The last thing is room location with pets. It would have been easier if the rooms reserved for pets were on the 1st or 2nd floor and on the end with an exit door to a dog area. Instead of having to go through the front of the hotel with a dog needing to use the bathroom.
Room was very clean and comfy. Plenty of room. We brought our fur babies and they are big boys and the staff was very accommodating. All the staff was very friendly, especially at the front desk. The shower was always hot and the little kitchenette was very helpful.
Stayed in April 2024
Reviewed: March 22, 2024
Cassandra
United States of AmericaNothing
We had a great stay! Our room was spacious and comfortable. When we left my daughter left her Nintendo Switch behind and we didn't notice until a week later. When we called the staff had put it away and had it ready for us to pickup at the front desk.
Stayed in February 2024
Reviewed: March 21, 2024
Terry
United States of AmericaThe staff was exceptional! I'm sorry, I don't remember the young ladies name that checked us in, but all the handicapped parking was taken and she made sure we had a place upfront! Miss Ernestine was wonderful! She made sure we had everything we needed and brought coffee to me as well!! Absolutely no complaints!
Stayed in March 2024
Reviewed: March 18, 2024
Regina
United States of AmericaThe price was a little steep and then there was an additional $100 charge that was not explained.
The location and the amenities that were available in the room.
Stayed in March 2024
Reviewed: March 18, 2024
Sewell
United States of AmericaThe bed was very uncomfortable as it was very hard.
I loved the cleanliness of the hotel and how modern and up to date it was and also that it was close to restaurants and attractions. Loved how there was blackout curtains.
Stayed in March 2024
Reviewed: March 17, 2024
Ann-murray
United States of AmericaI like that breakfast was until 10, that let us sleep in a little longer!
Stayed in March 2024
Reviewed: March 17, 2024
Amelia
United KingdomNothing to add here
Great location, close to lots of key areas in the city, staff are really lovely
Stayed in March 2024
Reviewed: March 17, 2024
Tracey
United States of AmericaGreat hotel, very clean. The staff was very helpful and it was centrally located to the major attractions in the city.
Stayed in February 2024
Reviewed: March 16, 2024
Sharmaine
United States of AmericaI have no complaints.
I loved everything from the atmosphere once entering the building, the decor in the lobby area, the bar & grill that I knew nothing about, and the breakfast was pretty good as well.
Stayed in January 2024
Reviewed: March 7, 2024
Shenika
United States of AmericaHousekeeping said they had no wash towels on the cart and it was the start of the morning… I guess she didn’t stock her cart … told me go down stairs for some
It was nice
Stayed in March 2024
Reviewed: March 6, 2024
Monecka
United States of AmericaEvery thing was perfect
The location was perfect and the breakfast was good
Stayed in March 2024
Reviewed: March 3, 2024
Dana
United States of AmericaHad to pay for parking
Property was close to UAB campus
Stayed in March 2024
Reviewed: February 28, 2024
Zakerra
United States of AmericaThe pillows were uncomfortable.
The bed & the couch was comfortable. Love the basic view. The staff was 100/10 such an amazing staff. The breakfast was great.
Stayed in February 2024
Reviewed: February 28, 2024
Brandon
United States of AmericaWe left the property before check out just for an appointment and returned to our room two hours before check out and someone had already been in cleaning it like we had checked out.
It was close to UAB Women’s and Children’s and a lot of places to eat!
Stayed in February 2024
Reviewed: February 25, 2024
Lesley
United States of AmericaStaff at front desk. One word to sum it up RUDE!!
Good location.
Stayed in January 2024
Reviewed: February 4, 2024
Tearria
United States of AmericaThe morning staff wasn’t as welcoming. My son and I were at the breakfast counter making a waffle and one of the young ladies wasn’t very welcoming. She kept looking and my son and I and then asked us what room we were staying in as if she was making sure we were guests. It made me feel uncomfortable.
The property was nice and clean and the woman working the desk when we checked in was so nice and welcoming .
Stayed in February 2024
Reviewed: February 1, 2024
Tabera
United States of AmericaN/A
Location
Stayed in January 2024
Reviewed: January 28, 2024
Ashley
Abkhazia, GeorgiaThere nothing that I didn't like
Location was good . breakfast was great.everyone was very nice and accommodating.thank you
Stayed in January 2024
Reviewed: January 28, 2024
Dennis
GeorgiaN/A
Easy to find location. Near UAB hospitals. Rooms very clean, very helpful front desk staff. Complementary breakfast was great!
Stayed in January 2024
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