Reviews of Home2 Suites By Hilton Minneapolis-Mall of America This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2415 East Old Shakopee Road Suite A, Bloomington, MN 55425, United States of America
#2 of 46 hotels in Bloomington
Guests' ChoiceReview Score
Based on 551 hotel reviews
9.1Score breakdown
-
Cleanliness
9.5
-
Comfort
9.5
-
Location
9.5
-
Facilities
9.4
-
Staff
9.3
-
Value for money
9.0
-
Free WiFi
7.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 8, 2024
Jill
United States of America20 Reviews1 helpful vote9.0“a little unexpected”- • Leisure trip
- • Group
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Fun furnishings, lots of space for putting bags and things, curtain to block light from tv
Stayed in May 2024
-
Reviewed: May 4, 2024
Galland
United States of America1 review10“Great place!”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
TJ was at the desk when we checked in. He did a great job and was professional . Very nice room and very cleanly.
Stayed in May 2024
-
Reviewed: April 30, 2024
Kimberlee
United States of America18 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Only complaint is the pillows were to soft.. ( This is just my preference)
The breakfast was delicious. Staff really nice and accommodating. Location to Mall of America was great. Pool was nice and warm.
Stayed in April 2024
-
Reviewed: April 23, 2024
Michelle
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Unknown parking free per car
Everything was great
Stayed in April 2024
-
Reviewed: April 14, 2024
Liz
United States of America4 Reviews10“Relaxing wonderful and fun.”- • Leisure trip
- • Group
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
When checking out the front desk clerk was upset because the EE didn’t show to relieve her
Beautiful and delicious
Stayed in April 2024
-
Reviewed: April 11, 2024
Luna
United States of America1 review10“Splendid stay”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Parking fee
Shuttle bus to MOA service was excellent . Mike was great help with after hour check in.
Stayed in April 2024
-
Reviewed: April 9, 2024
Michael
United States of America5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No meat selection for breakfast
Location,the breakfast, lots of parking,gteat rooms
Stayed in April 2024
-
Reviewed: March 31, 2024
Nancy
United States of America2 Reviews10“The room was excellent!”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I’m paying extra for parking. Could of used additions to breakfast like potatoes bacon sausage.
Stayed in March 2024
-
Reviewed: March 31, 2024
Natalie
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast wasn’t as great as other Home2Suites we have stayed at.
It was close to everything we wanted to do.
Stayed in March 2024
-
Reviewed: March 31, 2024
I'll
United States of America6 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Shuttle and breakfast was huge for a family. Room size as well.
Stayed in March 2024
-
Reviewed: March 25, 2024
Yasir
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not much variety for breakfast
Very clean and nice atmosphere!
Stayed in February 2024
-
Reviewed: March 19, 2024
Gerda
Latvia9 Reviews1 helpful vote10“Loved it, truly wish I could go back one day.”- • Business trip
- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
If I MUST find something that I didn't like - there could be more fresh fruits and vegetables at the breakfast.
It's the kind of a place, that you want to spend more time in rather than just spending a night. Everything is well equipped, new and clean. Even though there were a lot of families with kids staying, when in the room, you don't hear any of that. The room was spacious with a modern kitchen (all that you might need for preparing simple meals in the room, no stove, but had a microwave and a huge fridge with freezer). Even though it is one big space, it feels cozy. There's a sofa with a table to chill in front of a TV. Or you can turn the TV to face the bed and just chill there. A big plus is all the many lights in the room, not only on the bedside tables, but on the desks too and the floor lamps. A lot of options to find the best light options for everyone. Breakfast was very good, there's the pancakes and waffles as well as eggs and omelettes, bagels, cereal, yoghurts. Tea and coffee is available 24/7. Even when you are checked out, they still treat you like a guest and let you stay in the common area, have some coffee and just chill until you have to go to the airport. Has their own shuttle bus that takes guests to Mall of America and back for free. It feels very safe to be there and overall it feels more like an apartment than just a hotel room. The best bonus for plane lovers will be the close proximity to the plane landing route, they literally fly right behind your window and you can plane-watch from your bed. I loved that. (the sound is not crazy, so those who don't love this, will not be bothered).
Stayed in March 2024
-
Reviewed: March 17, 2024
Adam
United States of America4 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great.
Very big room with all the amenities you could want in a hotel. It was clean and modern. The main lobby was very spacious with a great variety of food for breakfast.
Stayed in March 2024
-
Reviewed: March 16, 2024
Stephen
United States of America1 review2 helpful votes9.0“We enjoyed our stay and would stay again”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The clorine in the pool was so strong it burned our eyes as just observers. We didn’t stay long. The next night was a little better.
Close to mall
Stayed in March 2024
-
Reviewed: March 4, 2024
Alvarez
United States of America2 Reviews10“Loved it, great experience, will stay again.”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Loved the connivence of the kitchen in the suite and loved that dishes/silverware were clean in the dish washer. The connect four game in the lobby was fun and we loved the breakfast every morning. Loved how close it was to the mall and have such a great experience overall. The gym was also appreciated.
Stayed in February 2024
-
Reviewed: March 3, 2024
Laura
United States of America1 review10Exceptional- • Leisure trip
- • Group
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pool area was small and a lot of families in there at once.
The front desk made accommodations, changed our room to be with a grouping for the multiple rooms we booked. They came to check on us in the pool. So nice! 😊
Stayed in March 2024
-
Reviewed: March 2, 2024
Grace
United States of America1 review10“The staff did excellent work to make sure I got what I wanted like parking lot and they called me w.”- • Leisure trip
- • Family with young children
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good
Stayed in March 2024
-
Reviewed: February 17, 2024
Markeese
United States of America1 review10“Amazing”- • Travelers with friends
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/a
It was clean staff was really nice
Stayed in February 2024
-
Reviewed: February 11, 2024
Jessica
United States of America1 review10Exceptional- • Leisure trip
- • Group
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was excellent
Location ok
Stayed in February 2024
-
Reviewed: February 8, 2024
Hull
United States of America1 review1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I shouldn't have to pay to park at the hotel I just paid to stay at.
Breakfast is the best continental I had in years.
Stayed in February 2024
-
Reviewed: February 5, 2024
Sadie
United States of America22 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
Bed was not very comfortable.
Excellent service, super friendly front desk staff. Room was large and very clean.
Stayed in January 2024
-
Reviewed: February 1, 2024
Wiebe
Canada3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room was big enough for our needs, very clean and staff was very friendly. We really enjoyed staying here.
Stayed in January 2024
-
Reviewed: January 29, 2024
Keith
United States of America12 Reviews8.0“The hotel was clean and quiet, but not as nice as we expected for the price.”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
We felt the stay was overpriced for the amenities available. The breakfast left much to be desired - nothing hot and fresh and a small variety of options.
The rooms were clean and quiet. The bed was comfortable. The elevators were quick and readily accessible. The hotel was located very close to the Mall of America and to the event we were attending.
Stayed in January 2024
-
Reviewed: January 21, 2024
Trina
United States of America37 Reviews6 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great location and a really quiet place! The shuttle service was perfect!
Stayed in December 2023
